Very straightforward booking process. The team were responsive and I got my phone fixed same day. This service is great if you are time poor and Marty was so lovely and efficient. Would recommend.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very quick at responding my repair request and come out within a few hours Screen looks good Very friendly gentlemen Thank you
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Vis mer
Selskapet har svart
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Reparasjonsverksted for mobiltelefoner
- Datamaskinreparatør
- Forhandler av bobilutstyr
- Telefonreparatør
- Skjermreparatør
- Handelsskole
Skrevet av virksomheten
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Kontaktopplysninger
128 City Road Old Street, EC1V 2NX, London, Storbritannia
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4,2
Bra
633 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect service
Perfect service, came at the correct time and fixed my phone in 20 minutes.
Will absolutely recommend 👌
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear May-Eva,
Thank you for your lovely feedback.
We’re really pleased to hear everything went to plan — arriving on time and completing the repair quickly. Delivering a smooth, reliable service is exactly what we aim for.
We truly appreciate your recommendation and are always here whenever you need us.
Kind regards,
iRepairMan Team
Helping – Integrity – Advantage
Excellent service
Excellent service! The whole experience was brilliant, from quick replies, to getting an appointment at a time that suited me, and then my phone being fixed at my house, the whole process was so convenient and stress free. Would definitely recommend.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jessica,
Thank you for your wonderful feedback.
We’re really pleased to hear the whole process felt smooth and stress-free — from quick responses to arranging a time that suited you and completing the repair at your home. That convenience is exactly what we aim to deliver.
We truly appreciate your recommendation and your support, and we’re always here whenever you need us again.
Kind regards,
iRepairMan Team
Helping – Integrity – Advantage
Poor quality repair and service
I paid £200 to have my iPhone screen repaired and the experience was extremely disappointing.
After the repair, the shop admitted in writing that the screen fitted was "low quality parts it is standard OLED great quality for the price." This explains the issues I noticed immediately when I got my phone back. The brightness and colour quality are extremely poor compared to the original screen. Even at the lowest brightness setting the screen cannot be used properly outside in daylight. The display looks dull and washed out compared to an original screen.
Within three days, a hairline crack appeared on the screen. This crack then continued to spread. Given how quickly this happened, it strongly suggests the screen installed was of very poor quality.
Trying to resolve the situation was frustrating. I had to message the shop several times over several days before getting a response. When they finally replied, the only solution offered was “£25 off another repair.”There was no refund, no compensation, and no acceptance of responsibility.
Instead, I was told “you should have educated yourself more before getting your phone repaired and shouldn’t expect Apple genuine parts.” For clarity, I did not expect genuine Apple parts for £200. What I did expect was a functional screen that could be used in daylight and wouldn’t crack within three days.
The shop also refused to take any responsibility for the crack, stating that any screen with a new crack would not be covered under warranty, regardless of how soon it appeared after installation.
Communication was also unprofessional. During the conversation I was told “We will remain regret that we served ungrateful people.”
After paying £200, I’m left with a poor-quality screen that cracked within days and a business that refuses to take accountability.
Would not use again.
22. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Thank you for your review. We take customer feedback seriously and would like to clarify a few points so readers have an accurate understanding of the situation.
The screen installed on your device was a standard compatible OLED replacement, supplied and fitted at the agreed price point. As is common across the independent repair industry, compatible parts can differ slightly from original manufacturer displays in areas such as brightness calibration and colour tone. It is clearly advertised on the website booking page.
Regarding the crack reported a few days after installation, our warranty — as outlined on our website and in our terms — does not cover physical damage such as cracks or impact. Once a screen has visible external damage, it cannot be treated as a manufacturing or installation fault. This is a standard policy followed across the repair industry.
Despite this, our team still attempted to assist and offered a discounted replacement as a goodwill gesture, even though the damage fell outside the warranty conditions.
We also regret if any part of the communication during the discussion came across in a way that felt unsatisfactory. Our intention is always to communicate clearly and professionally with customers.
As a service-focused business operating for many years and completing thousands of repairs across London, we remain committed to resolving concerns where possible. If you would like us to review the matter again, please contact us directly with your name, postcode and job reference number, and our team will be happy to assist further.
Kind regards,
Customer Support Team
iRepairMan.co.uk – On-Site iPhone, iPad & Android Repairs in London
Excellent service
Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality screen replacement materials, and he did the job quickly on site. The price was far lower than I expected from his website, and an invoice was issued to me. I am careful who I pay money to, and checked out the company and VAT registration. All gave me confidence and the job is perfect. I have nothing but praise for this company. I don't know the cost on the high street, but the convenience was worth a lot to me. Thank you again.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Andrew,
Thank you very much for your kind review and for taking the time to share your experience.
We’re pleased to hear that you found the service professional and convenient. Our goal at iRepairMan is to make device repairs as straightforward as possible by coming directly to our customers — whether at home, the office, or another location — and completing the repair on site where possible.
Clear communication, transparent pricing, proper invoicing, and carrying quality replacement parts are all part of the standards we aim to maintain on every job. It’s great to know that these details gave you confidence in the service.
Your feedback means a lot to our team, and we truly appreciate your trust in iRepairMan.
Kind regards,
iRepairMan Customer Support Team
iRepairMan – Helping • Integrity • Advantage
We repair at your place, same day.
Satisfied customer.
very efficient and quick response. I was kept up to date with arrival time. Marty came back a week later as there was an ongoing issue which he resolved. No complaints.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Alexander,
Thank you for taking the time to leave your review. We really appreciate your feedback.
We’re pleased to hear that you found the service efficient and that the communication regarding arrival times was helpful. Sometimes a device may require a follow-up visit, and we always aim to ensure any remaining issues are fully resolved so the customer is satisfied.
Thank you again for your patience and for trusting iRepairMan with your repair. Your support means a lot to our team.
Kind regards,
iRepairMan Customer Support Team
iRepairMan – Helping • Integrity • Advantage
We repair at your place, same day.
Excellent service for an old device
iRepairMan successfully replaced the screen on my 1st-gen iPhone SE when other repair shops couldn't source the part due to the phone's age. Not only does the new screen look great and work perfectly, but they also fixed a dead zone on the leftmost edge that had been an issue for seven years since my previous screen replacement.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear F. H.,
Thank you very much for your thoughtful review.
Older devices such as the 1st-generation iPhone SE can sometimes be challenging to repair because parts are not always readily available, so we’re pleased we were able to source the correct screen and bring the device back to full working condition for you.
It’s especially great to hear that the long-standing touch issue on the edge of the screen has now been resolved as well. We always aim to restore devices properly so customers can continue using them without unnecessary upgrades.
Thank you again for trusting iRepairMan with your repair and for taking the time to share your experience.
Kind regards,
iRepairMan Customer Support Team
iRepairMan – Helping • Integrity • Advantage
We repair at your place, same day.
Repair to iPhone 12 Pro.
What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phone was delivered back to me in full working order. Besides all that, the very fact they come to your home and deliver the item back to you is amazing!
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Sandra,
Thank you very much for your kind review and for sharing your experience.
We’re pleased we were able to assist with your iPhone 12 Pro repair and get the device back to you in full working order. In some cases the damage can be more complex than initially expected, and when that happens we take the device for proper workshop diagnostics to ensure the repair is completed correctly.
Keeping customers informed throughout the process and making the service as convenient as possible — including collection and return — is something we always aim to provide.
Thank you again for trusting iRepairMan with your repair.
Kind regards,
iRepairMan Customer Support Team
iRepairMan – Helping • Integrity • Advantage
We repair at your place, same day.
Installed an worn off Display and…
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture of the screen that was installed showing the worn off area, instead he took the phone away.
later on Payment options was Cash or Bank transfer only NO CARD PAYMENTS WERE OFFERED.
INVOICE WAS GIVEN WITH NO VAT AND ASKED TO PAY £192 inc VAT if needed which is a TAX FRAUD.
End of the day he took the phone away just for asking why the new screen installed look worn off
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
We are sorry to read your updated comments and would like to clarify the situation for transparency.
The £159 quote was for the repair itself. A call-out charge for covering approximately 80 miles two-way may apply, depending on location and timing, as discussed prior to attendance.
We do not install used or “worn” displays. All screens fitted are brand-new, OLED or compatible, or OEM-grade parts, unless a genuine part is specifically requested and quoted separately. A 12-month warranty was provided, and any concerns could have been inspected immediately under that warranty.
We accept bank transfer and cash for mobile repairs. Card facilities are not always available on call-outs. We are a UK-registered limited company operating in accordance with HMRC regulations, and invoices are issued under the VAT scheme applicable to our business.
After the repair was completed, payment was refused on-site, and allegations were raised. With the customer’s acknowledgement, the device was retained temporarily so the matter could be reviewed and resolved properly. Payment for the completed work was not made at that time.
We remain open to resolving the matter professionally.
— iRepairMan
Helping • Integrity • Advantage
Literally I got I touch with irepairman…
Literally I got I touch with irepairman and an engineer Marty arrived within the hr replaced my faulty battery.
No hazel job done
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Daria,
Thank you for your kind words — we really appreciate you taking the time to leave a review.
I’m glad we were able to attend within the hour and get your battery replaced quickly and smoothly. That’s exactly the level of service we aim to deliver every time.
If you ever need anything else in the future, we’re always here to help.
— iRepairMan
Helping • Integrity • Advantage
020 7046 0476
Great service
Great service, clear communication and job done. Satisfied with my phone repair works. Highly recommended irepairman services!!
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Mr Abbasi,
Thank you for your kind feedback — we truly appreciate it.
We’re pleased to hear you were satisfied with the repair and our communication throughout the process. Delivering clear advice and quality workmanship is always our priority.
Thank you for recommending iRepairMan. If you ever need on-site phone, tablet, or laptop repairs again, we’re just a call away.
— iRepairMan
Helping • Integrity • Advantage
Even though my phone was terminally…
Even though my phone was terminally caput these guys were excellent. Lots of clear and detailed diagnostics and they always did what they said they would. A rare treat these days. I thoroughly recommend
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jane,
Thank you for your thoughtful feedback. Even when a device can’t be fully recovered, we always aim to provide clear diagnostics and keep our word throughout the process. We really appreciate your recommendation.
Best regards,
iRepairMan Team
Disappointing service for a high price
I was disappointed with the service, especially given the high price I paid.
The technician replaced the back screen protector on my iPhone 15 but left a visible smudge on one of the camera lenses that never disappeared. The screen protector on an iPhone 14 Pro was also poorly done, and despite the advertised warranty, the issue was never fixed.
Improvement: better quality checks and more reliable aftercare.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Gina,
Thank you for your feedback. We’re sorry to hear the service didn’t meet your expectations. Quality checks and aftercare are important to us, and we have noted your comments for review. If you’d like us to look into this further, please contact us at support@irepairman.co.uk so we can review the details and see how we can assist.
Kind regards,
iRepairMan Team
Excellent service
Efficient and friendly. Highly recommend.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Lillie,
Thank you for your kind words. We’re glad you found the service efficient and friendly, and we really appreciate the recommendation.
Best regards,
iRepairMan Team
Quick and professional service with…
Quick and professional service with reasonable price. Thank you.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Moutassem,
Thank you for your feedback. We’re glad you were happy with the quick, professional service and the pricing. We appreciate you taking the time to leave a review.
Best regards,
iRepairMan Team
Very disappointing experience and poor…
Very disappointing experience and poor workmanship.
The technician arrived over two hours late, which already caused major disruption to my workday. I waited because I was assured my iPhone was fully fixable.
Before the repair, my phone had rebooting issues, but all core functions were working normally: power button, silent switch, Face ID, speaker, front camera, and call audio. The technician opened the phone and told me I was “lucky,” that there was no major damage, and that replacing the battery would fully fix the issue. I was also assured everything would work as before and that the repair came with a 12-month warranty.
After the battery replacement and reassembly, the phone was returned in a much worse condition. The power button and silent switch stopped working, Face ID failed, the front camera became blurry, and the speaker no longer worked (calls only worked on loudspeaker). None of these problems existed before the repair.
When I raised these issues immediately, the technician blamed “water damage,” removed the new battery, and left without providing a refund, despite the phone being returned in a significantly worse condition than before the service.
I paid £135 for a repair that not only failed but caused additional faults. Based on my experience, I would not recommend this service.
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Hattab,
We are sorry to know about it. It is time to educate about the facts.
Water-damaged devices are unfortunately unpredictable in many cases. The booking was specifically for resolving the on/off issue, which was addressed. The additional faults mentioned fall outside the scope of the booked repair. Where possible, our technicians take the opportunity to explain these limitations and risks on the spot.
Your concern regarding lateness has been passed on to the technician. If you’d like this reviewed further, please email our manager at support@irepairman.co.uk so we can look into it properly.
Kind regards,
iRepairMan Team
It’s a great service
It’s a great service. They came on time and fixed my mobile with 20 minutes. I really recommend them to others and i will definitely contact them in future.
Also price is reasonable not much expensive.
28. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Massab,
Thank you for taking the time to share your experience. We’re really glad to hear you were happy with the service, the turnaround time, and the pricing. It means a lot that you’d recommend us to others, and we’ll be here whenever you need us again.
Best regards,
iRepairMan Team
Butchered my phone in his car
Butchered my phone in his car, I was supposed to get the back glass repaired. He slapped on another one and it sticks out far from the body of the phone. This is a cowboy operation, don’t expect your device to come back looking like factory standard. If the price was lower I’d have accepted this but not for the amount I paid £150!!. Now my phone definitely looks like it’s been tampered with so I can’t take it to trade in anywhere, no one will take it.
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
We welcome honest feedback, but we do not accept aggressive or disrespectful language.
Terms such as “slap,” “butchered,” and “cowboy operation,” even when used symbolically, are offensive and do not accurately reflect the professional service we provide.
If there was a genuine issue with the repair, we invite the reviewer to contact us directly at support@irepairman.co.uk with details and any evidence so the matter can be reviewed properly.
We remain committed to professional, respectful service and constructive resolution of concerns.
iPhone repair
iPhone collected from my house, kept updated throughout the repair, phone back to working use fallowing Apple saying it couldn’t be done. Thank you!
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Emma-Marie,
Thank you for your lovely feedback. We’re really pleased we could get your iPhone back up and running and keep you updated throughout the process. It’s especially rewarding when we’re able to help where repair isn’t expected to be possible. Thanks again for trusting us.
Kind regards,
iRepairMan Team
Great service
Came on the same day and fixed my phone straight away. Very polite and helpful.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Caroline,
Thank you for your kind words. We’re glad we could come out the same day and get your phone fixed quickly. It’s great to hear the technician was polite and helpful. We really appreciate you choosing us.
Best regards,
iRepairMan Team
A great job
Marty did a great job told me when he would arrive and got my phone fixed. I would definitely use irepair again.
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Nick,
Thank you for the great feedback. We’re pleased to hear Marty kept you informed and got your phone fixed smoothly. It’s always good to know our communication and service hit the mark. We look forward to helping you again if you ever need us.
Kind regards,
iRepairMan Team
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