Free Fusion LTD Anmeldelser 

497
•
TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Free fusion came back to me straight away to explain what the problem was with my iPad and gave me options. They kept me updated regularly whilst waiting for spare parts to arrive and even phoned me t... Vis mer

Vurdert til 5 av 5 stjerner

I had an incredible experience getting both my screen and battery replaced by this team. I brought my phone in with a shattered display and a dying battery, and they managed to handle the whole fix... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Great price for a battery replacement on my iPhone 12 mini (that shows battery health in Settings, unlike most ‘cheap’ batteries). Slight snag that the return got lost in the post (these things ha... Vis mer

Vurdert til 5 av 5 stjerner

Took my I-phone in for battery replacement and it was completed within the hour. Very impressive so returned with my defective iPad mini which had sat in a drawer for sometime. Device had a faulty hom... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler
  2. også i
  3. Databutikk

Skrevet av virksomheten

At Free Fusion Ltd, we offer both online and local mobile repair services for a range of electronic brands. Our area of expertise is Apple products, including iPhones, iPods, and iPads, but we also provide repair services for Samsung, Oppo and other brands. For customers across the UK, we have a convenient send-in service for online orders. Our team is always available to assist you through email or phone, and we offer recorded delivery for added peace of mind. For our local customers, we have a physical shop where we provide fast, friendly, and dependable repair services. Our shop is open from 9 am to 5 pm on weekdays and from 10 am to 2 pm on Saturdays. Most repairs can be completed within an hour.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

497 anmeldelser

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3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(497)

36 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent again

17. juli 2023
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Hi Christopher! Thank you very much for choosing again Free Fusion Ltd for your iPhone SE 2020 Battery replacement - Battery Health Available. We are delighted to hear that you are satisfied with our service and thank you for your positive review.

Vurdert til 5 av 5 stjerner

Great job fixing the charging point on…

Great job fixing the charging point on my iPhone 12

12. juli 2023
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Hi Richard! Thank you for choosing Free Fusion for your iPhone 12 Pro charging port replacement. We appreciate your business and are glad to have been of service. Thank you for leaving a positive review!

Vurdert til 5 av 5 stjerner

I replaced the battery in my iPhone but…

I replaced the battery in my iPhone but managed to render the home button and Touch ID inoperative. Fixed by freefusion quickly and efficiently!
Thank you!

13. juli 2023
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Hello Nicholas! Thank you for selecting Free Fusion to repair your iPhone. We are pleased that we were able to assist you. Your positive feedback is greatly appreciated!

Vurdert til 5 av 5 stjerner

Ipad screen repair

Ipad screen repair
IPhone 8 plus camera lens repaired
IPhone 8 plus battery holder added

Great communication via email. Very pleased with the work completed.

Will definitely use Free Fushion again when the kids break something on their devices.

Thanks

1. juli 2023
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Dear Paul,

Thank you for choosing Free Fusion to fix your iPad 6 screen and iPhone 8 Plus rear camera glass. We are pleased that we could assist with both and rectify the previous issues caused by a third-party repair service. Your positive feedback is much appreciated!

Best regards,
The Free Fusion Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, very speedy.

19. juni 2023
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Hello Paul! I want to express my gratitude for selecting Free Fusion to replace your iPhone 11 screen. It brings us immense joy that we were able to resolve the issue on the very same day.

Vurdert til 5 av 5 stjerner

Great value

I have used this company for a number of years for iPhone and iPad screen replacements (why don't children use cases?).
Their service has been prompt, excellent value and staff have always been professional, pleasant and friendly - even suggesting recipes.

21. juni 2023
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Dear Marco, thank you for your wonderful review! It's always great to have conversations that go beyond just repairs:-)

Vurdert til 5 av 5 stjerner

Trusted

They are super fast! Got the phone back just two days later.

13. juni 2023
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Dear Burhan,

Thank you for your wonderful review. We are delighted to have been able to assist with the replacement of your mother's iPhone 7 Plus battery. We hope that she had a fantastic time with her family and returned home with her phone fully repaired.

Vurdert til 5 av 5 stjerner

Water damaged… no problem!

Free Fusion fixed my daughters iPhone 11 with serious water damage, we had completely written off the phone but saw the reviews for Free Fusion and thought we would give them a try! Just £9.99 for a detailed assessment and after a call from them to let us know the issues it was less than £100 to bring it back to life! Awesome… very good communication from the team and quick repair and delivery. Thank you so much

9. juni 2023
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Hello Iain! Thank you very much for your wonderful review. We are delighted to have been able to assist you and we are pleased to hear that Annabelle is now happy once again.

Vurdert til 5 av 5 stjerner

Great service

Great service. Fast and efficient. Battery now restored!!

30. mai 2023
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Svar fra Free Fusion LTD

Hi Debbie! Thank you very much for your lovely review and choosing Free Fusion for your iPhone 7 battery replacement. We hope you enjoy your phone again:-)! Thank you!

Vurdert til 5 av 5 stjerner

Absolutely fantastic experience. Fully online service.

Absolutely fantastic experience! They went above and beyond to diagnose the phone correctly, up front about the options, repaired quickly, and finally delivered back priority as was going to be away for a while.
Another phone shop I tried said the phone was economically unrepairable, after originally getting the iPhone model incorrect!!
So to find such a great service that is fully online. Amazing!

1. juni 2023
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We greatly appreciate your positive review! We are glad that your phone has returned to its normal state and that you have access to all your pictures and messages. Thank you for choosing Free Fusion as your service provider.

Vurdert til 5 av 5 stjerner

Amazing Service

I have visited a few times, great communication with fast and good quality service. Strongly recommend.

1. juni 2023
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Thank you, Piotr, for your kind review. We look forward to seeing you again in our store.

Vurdert til 5 av 5 stjerner

Great fast service

Sent faulty iPod off Thursday afternoon and received it back fixed again on Saturday morning. Excellent,very fast service

12. mai 2023
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Svar fra Free Fusion LTD

Hello Bryan, thank you for your positive review and selecting Free Fusion for your Classic 6th gen Headphone Jack repair. We are pleased to have been able to offer prompt assistance.

Vurdert til 5 av 5 stjerner

Great service! Highly recommend

Friendly, quick service and very reasonably priced! I would highly recommend! :)

9. mai 2023
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I appreciate your kind review. Thank you so much!

Vurdert til 5 av 5 stjerner

Would recommend to anyone

Great communication skills, kept me well up to date and went above and beyond to diagnose issues and help me get them sorted before returning the device to me in a great state. Competitive prices! Couldn’t recommend more.

26. april 2023
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Dear Geordan,
We appreciate your wonderful review and for selecting Free Fusion for your iPhone 13 Pro charging port and battery replacement needs. We are delighted that we were able to assist you with resolving the issue. Thank you for choosing us!

Vurdert til 5 av 5 stjerner

The way a company should work.

I have used this company a number of times. The quality of there work is beyond excellent. Communication between the company and me (the customer) is outstanding and the price is right. Well done

18. april 2023
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Dear Ian,

Thank you for choosing Free Fusion for your device repairs. We truly appreciate your loyalty and trust in us over the years. We are excited to welcome you back to our store and provide you with exceptional service once again. Your positive review means a lot to us.

Vurdert til 2 av 5 stjerner

Good service but scratched phone

Very fast turnaround and charging port replacement seems to be working great again, but very disappointed to find my phone was scratched somehow in several places. Can only assume this was whilst being worked on as it was in mint condition when I posted it and was very well packaged there and back.

17. april 2023
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Svar fra Free Fusion LTD

Hello Martin,

Thank you for taking the time to leave a review. We're sorry to hear that you believe your phone has been scratched in multiple areas. It's important to note that all repairs are conducted on silicone mats and our repair tools are safe and will not cause any damage to your equipment. Nonetheless, if you have any pictures taken before and after the repair, we'd be more than happy to investigate further.

Thank you for your cooperation, Martin, we appreciate it.

Vurdert til 5 av 5 stjerner

iPhone 11 Pro Max after flooding with…

iPhone 11 Pro Max after flooding with water. Unfortunately, we couldn't save him, but Mrs. Angela and Mr. Szymon were very nice and helpful. they explained everything and why nothing can be done about it anymore. I highly recommend! :)

10. mars 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hello Renata! We apologize for the condition of your device. The extent of the damage determines if a device can be salvaged. Nonetheless, we are pleased to hear that you are satisfied with our repair services. We wish you better luck with your next device. Thank you for taking the time to leave a review.

Vurdert til 5 av 5 stjerner

Great service and communication

Great service and communication. My iphone needed a new screen, battery and charging port. I posted the phone off Monday lunch and it was returned by Royal Mail fully repaired at 2pm Wednesday!

20. mars 2023
Anmeldelse skrevet uten oppfordring
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Dear Ben,

We would like to express our gratitude for entrusting us with the repair of your iPhone 8 screen replacement. We are delighted to hear that you are satisfied with our service, communication, and prompt turnaround time. Your positive review is greatly appreciated!

Vurdert til 1 av 5 stjerner

The customer is wrong

I have used freefusion before and have been satisfied. I sent an iphone 8 for a new battery since something was expanding inside forcing the screen from the housing. They replaced the battery and spent an extra £10 (without my authorisation to sort out something inside). A month later the phone started to expand again. I returned and this time they found blutack inside which was apparently causing the problem. They did not accept that this had been missed the first time and implied that I had put it in after it had been returned to me. They would replace the battery again and this time need another £30 to fix it. When I declined they charged £16 for the diagnosis and returned the phone unfixed. I have lost trust in the service they provide.

14. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hello Andy, thank you for your review. We repaired your devices at least three times and you were happy with this. When we replaced the battery in your phone last time, there was no bluetack inside. There was not possible to miss that. If we would see that during the first repair, we would inform you immediately. When you sent your phone back to us again for warranty assessment, we found that our battery expanded inside, because someone put bluetack on the battery connector. Bluetack pass power easily and affected the battery as well. The battery was too damaged and leaving it in the device would put your health on risk. Removing of the bluetack is time consuming work, that's why we offered this in payable option. The battery was damaged by direct contact with bluetack and the warranty doesn't cover that. Therefore, we couldn't help in other way. The amount you have paid was the basic of of the diagnosis and return postage.

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