Free Fusion LTD Anmeldelser 

497
•
TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Free fusion came back to me straight away to explain what the problem was with my iPad and gave me options. They kept me updated regularly whilst waiting for spare parts to arrive and even phoned me t... Vis mer

Vurdert til 5 av 5 stjerner

I had an incredible experience getting both my screen and battery replaced by this team. I brought my phone in with a shattered display and a dying battery, and they managed to handle the whole fix... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Great price for a battery replacement on my iPhone 12 mini (that shows battery health in Settings, unlike most ‘cheap’ batteries). Slight snag that the return got lost in the post (these things ha... Vis mer

Vurdert til 5 av 5 stjerner

Took my I-phone in for battery replacement and it was completed within the hour. Very impressive so returned with my defective iPad mini which had sat in a drawer for sometime. Device had a faulty hom... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler
  2. også i
  3. Databutikk

Skrevet av virksomheten

At Free Fusion Ltd, we offer both online and local mobile repair services for a range of electronic brands. Our area of expertise is Apple products, including iPhones, iPods, and iPads, but we also provide repair services for Samsung, Oppo and other brands. For customers across the UK, we have a convenient send-in service for online orders. Our team is always available to assist you through email or phone, and we offer recorded delivery for added peace of mind. For our local customers, we have a physical shop where we provide fast, friendly, and dependable repair services. Our shop is open from 9 am to 5 pm on weekdays and from 10 am to 2 pm on Saturdays. Most repairs can be completed within an hour.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

497 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,6

Alle anmeldelser

(497)

36 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service! I dropped iphone, and it shattered the back (even though it was in a case) looked an absolute state.
I sent my phone off to free fusion for repair. It was literally repaired and posted back to me within a few days.
Phone looks brand new. Thank you so much.
Would highly recommend.

22. september 2026
Vurdert til 5 av 5 stjerner

Complex and difficult repair completed successfully

My repair was particularly awkward and difficult due to the fact that both front and rear cameras were broken, as well as the screen. However, I was assigned the lovely Angelica, who went beyond the call of duty to get my iPhone repaired as soon as possible. Apart from being super pleasant and friendly, she kept me informed at every stage of the repair and testing.. and as the repairs took longer than expected (as the technical team found this repair particularly difficult due to it’s extreme damage) she offered me faster postage than normal. I found this company and its employee super professional, and super friendly. And at a reasonable/good price as well. I totally recommend this company and if possible, I would ask for Angelica to handle your case, as she is super super efficient and pleasure to work with.

1. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from nice people

Free fusion came back to me straight away to explain what the problem was with my iPad and gave me options. They kept me updated regularly whilst waiting for spare parts to arrive and even phoned me to explain. I have used them 3 times now as the service is always excellent- and such nice people!

29. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The best phone repair shop around,very…

The best phone repair shop around,very helpful people there and very good prices with no hidden fees ,also i used them for many years with no issues at all.

5. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hi Mihai! Aww, thank you for your kind review. We are really happy that you chose Free Fusion for your phone repair again; you are always welcome here!

Vurdert til 5 av 5 stjerner

Great prices and would recommend

Great prices
compared to other bigger brands ,easy website to understand and good communication .Phone was returned well wrapped and back glass replacement as good as new .
Highly recommend this company

27. juli 2026
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Svar fra Free Fusion LTD

Thank you, Maggie, for choosing Free Fusion for your iPhone 14 back glass replacement. We are thrilled to hear you are happy with us! Thank you ever so much for your lovely review!

Vurdert til 5 av 5 stjerner

I had an incredible experience getting…

I had an incredible experience getting both my screen and battery replaced by this team. I brought my phone in with a shattered display and a dying battery, and they managed to handle the whole fix on the exact same day. The entire process was completely smooth, reliable, and stress-free from start to finish. On top of the super fast turnaround, the price was genuinely great and much more reasonable than other places I checked. My phone now works like absolute perfection and feels brand new again. The staff was friendly, helpful, and kept me updated throughout the repair. I would highly recommend them to anyone looking for honest, high-quality phone repairs!

17. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Thank you, Paulina, for choosing Free Fusion for your Samsung phone repair and for your lovely review! We are thrilled to hear you are happy with us and our work, and your Samsung works perfectly fine.

Vurdert til 1 av 5 stjerner

Had a problem with a battery…

Had a problem with a battery replacement took phone back within the warranty. Was told it was a software issue and couldn’t have been the battery. The person I spoke to was very rude . I’m unsure how they came to that conclusion as they didn’t even test the phone. So would I recommend them no I definitely would not

28. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hey Nick. I am sorry to hear you have an issue with your phone. We politely asked you a couple of times to leave the device for a warranty assessment, which is standard procedure. You declined so that we couldn't help you physically. However, if you need help with this, please stop by our store; we will be happy to assist you.

Vurdert til 1 av 5 stjerner

Sent my phone over 2 weeks ago and had…

Sent my phone over 2 weeks ago and had no communication from them. Sent 2 emails and been on hold with no one answering calls. Dunno what is going on!

9. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hi Joe, I have checked it for you. We have sent you 9 emails since you placed the order and received it. We also added you to our WhatsApp to make the communication faster. I hope you are happy with your repair and fast dispatch. Thank you very much for your feedback; we always take it seriously and will use it to improve our service in the future.

Vurdert til 1 av 5 stjerner

Appalling customer service - they do not care

Shocking customer service - too big to care about any customers or how their staff treat them.
Sent my phone for water damage repair - waited for 2 weeks still hadn't heard anything. When I emailed they said 'oops it was overlooked - it needs another £90 spending on it but we'll give you £5 discount'. When I complained that I wanted my phone returned and a refund of the £14.99 fee they ignored me and kept hold of my phone for another week - presumably that was my punishment. I sent 3 more emails - all ignored - then finally got through by phone. The phone still hadn't even been returned! The staff member on the phone couldn't understand why I felt I'd been disregarded and disrespected. Utter waste of time and money. At least Angela got her kicks from ignoring me and keeping my child's phone.

17. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

We are genuinely sorry that your repair update was overlooked and that our communication fell below the standard you should have received.
The delay in returning the phone was not intentional and was never intended as a punishment. We also understand your disappointment that we could not complete the additional repair for half the quoted price.

We apologised both verbally and in writing and issued a refund for work already carried out as a genuine gesture of goodwill.

We are sincerely sorry for the inconvenience caused.

Vurdert til 5 av 5 stjerner

Fantastic service and great…

Fantastic service and great communication. Would recommend!

15. mai 2026
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Svar fra Free Fusion LTD

Hi Robin! Thank you for trusting us with your iPhone 15 Pro back glass replacement natural titanium. We are thrilled to hear you are happy. Thank you!

Vurdert til 5 av 5 stjerner

My iphone looks as good as new

My iphone looks as good as new! I couldn't be happier! The repair is tidy and honestly hard to tell it was even repaired! Zero trace of previous damage! The refurbished apple backs are pristine!
Speedy return and brilliant communication! I couldn't recommend them more highly! 10/10!

7. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality and Well-Priced Repair

Clear description of repair options and pricing, coupled with very positive customer reviews led me to choosing Free Fusion for the screen replacement on my iPhone 16 Pro Max. Also impressive was the turnaround time - from booking the repair to receiving the phone back in good order was just over 72 hours; very impressive in these days where our phones are our 'lifeline'. Thank you Free Fusion.

1. mai 2026
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Svar fra Free Fusion LTD

Pleasure, Graham! Thank you, Graham, for your lovely review. It's nice to hear you are glad with your iPhone 16 Pro Max screen repair OLED screen. We promise to keep the same level of service when you order the repair next time!

Vurdert til 5 av 5 stjerner

Easy to use service and the results…

Easy to use service and the results where better than I thought they would be, even matched the original colour rather than just the black cover I expected. 10/10

29. april 2026
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Svar fra Free Fusion LTD

Hi Sam! We are happy to hear that you can keep the same colour of your iPhone 12 back glass replacement, and we can provide it to you. Thank you very much for your great review!

Vurdert til 5 av 5 stjerner

service was quick and effective

service was quick and effective. no fuss. staff were very professional

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Hi Nana! Thank you very much for your great review. We are happy we could help!

Vurdert til 5 av 5 stjerner

Value for money repair.

Easily contractable. Quick turnaround and good repair job. Reasonably priced compared to alternative solutions to repairing my iPad.

30. mars 2026
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Svar fra Free Fusion LTD

Hi Jon! Thank you for your fantastic review. We are glad you are happy with our prices, quality, and turnaround of your iPad Pro 11 4th gen screen replacement. We did our best for you!

Vurdert til 5 av 5 stjerner

I managed to crush my iPhone 13…

I managed to crush my iPhone 13 Pro,case was damaged,glass,WiFi etc..
I now have new case,Screen etc, very happy with the work and the price of it being fixed

23. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Free Fusion LTD

Thank you, James, for choosing Free Fusion for your iPhone 13 water damage repair. We are so glad that your phone has returned to normal after the repair. Thank you for your amazing review.

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