I have not needed to interact with customer service, so this is about the product. I am loving the bottle. I am experiencing more energy and the water tastes better than the water I have at home and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I cannot comment on the bottle, as I didn't receive it. This review is about their customer service. I emailed them 3 times (to say that the shipping tracking showed it stuck in transit somewher... Vis mer
I’m really enjoying my IonBottle. I don’t know if it’s the “placebo effect” or not, but I do seem to feel better, more energetic, when using it regularly! I love the design and ease of use. The digita... Vis mer
The instructions are the worst I've experienced in my lifetime. Bobby, you shouldn't have put this info out and call it instructions. However, Andreah made a difference and emailed me step by step i... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
Kontaktopplysninger
4022 E Commercial Way SE Suite 3 , 97322, Albany, USA
- 1 (833) 223-8180
- hello@ionbottles.com
- ionbottles.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Franz at Ion Bottles - Amazing!
Franz at Ion Bottles was absolutely amazing! So responsive with any of my questions on the process or how hydrogen water woks in general. This company is as legit as it gets and I'm so grateful for their fantastic customer service.
I've been obsessed with my Ionbottle and highly recommend!
Great Customer Service
ionbottles.com has stood by the ionbottles warranty including the immediate replacement upon notifying them I had a concern. Customer service is in par with the excellent product support!
My adult son get cyclic vomiting once…
My adult son get cyclic vomiting once or twice a year, which requires IV therapy and meditations. He’s even been hospitalized. It started about a week ago with his first episode of vomiting (he had been using the ion bottle for a couple of days at that point). I told him to immediately start using the nasal cannula, which he did several times for about 20 minutes each. Although he was still nauseous, he did not vomit and continued for the next 3 days using the nasal cannula. The vomiting typically lasts about three to four days, however, this episode never developed to the cyclic vomiting. He’s fine now. I believe it was breathing the hydrogen that saved him. Thank you.
I appreciate the customer service
I appreciate the customer service. Using Ion Bottles have made a difference in my health.
My first pitcher was defective after…
My first pitcher was defective after some time. They looked up my order and sent me a replacement. I tried cleaning and doing as instructed, but the first one kept having a terrible after taste. Great response and communication!
Franz was very diligent in helping me…
Franz was very diligent in helping me with my concern. Excellent service.
The Ion Bottle has been great for me…
The Ion Bottle has been great for me and I have definitely noticed the difference. I needed some assistance from Franz and he made my process quick and seamless. Very helpful guy from a great company.
This was our first experience…
This was our first experience purchasing hydrogen ion bottles and we chose Ion Bottles. We bought 2, one for myself and the other for my spouse. We were pretty enamored by them and spread the word quickly to our friends and family. I could see the benefits of reduced inflammation and my spouse's gut health has improved. After about 3 months one of the bases stopped working. It wouldn't charge.
Going through the process to get a warranty replacement was extremely frustrating. Eventually, we received our replacement. We then resumed using the bottles as we had been, and for another 4 months, they were great. That's when another base stopped working. It's the same problem as before. We didn't mark either base to know which one was the defective base. However, based on some wear and tear we assumed it was the remaining one from the original order. This time, working with customer service to replace it was much easier.
We are hoping this is the last time we will need to replace an Ion Bottle.
Courteous and prompt service
Support from the customer service team was exemplary. Franz clearly communicated steps of the process and followed through with each one. Difficulties were resolved within 3 business days.
Quality product and outstanding customer support. This American company in Oregon makes…
This American company in Oregon makes an incredible product and the customer service is beyond amazing.
Great product - Good service
I have been using The Atom Bottle for a month now and am very pleased with its effects—results I believe could not have been achieved with a less powerful hydrogen generator.
When the first bottle I received was broken during transport, Ionbottles provided excellent customer service. They allowed me to explain the situation and promptly sent me a fully functional replacement.
Since then, I’ve been a happy user of this health device, and it has become something I look forward to using every day.
This company really stands by their…
This company really stands by their product. I bought the 50oz bottle and I had a problem with the start button. I reached out to the company and they helped me get a replacement
Unbelievable customer service
My bottle started to develop a crack 6 months after I bought it and they shipped me a new one no questions asked. Love this company!
Two years of experience using the Pro Hydrogen Water Bottle
My family (4 people) have been using the Pro Hydrogen Water Bottle daily for 2 years now.
Pros for us:
- large bottle capacity;
- quick preparation of "healthy water";
- the battery lasts a long time;
- easy maintenance;
- strength and reliability;
- use of inhalation (if necessary).
Best Purchase Ever!
I cannot express how much I love IonBottles! I bought the pitcher and a bottle, I use them everyday, as does my husband and now my brother and his wife as well. These should be in every household. I promise these will have a healthy impact on your life - stick with it and you will notice a difference in the way you feel.
This is the second ION Bottle I have…
This is the second ION Bottle I have purchased. This one was for my son who has acid reflux. My first purchase has helped me in many ways… gut health has completely changed for the better. Chronic inflammation has improved and I am healthier using mine for 6 months: I have no complaints just wish the bottle was bigger!!! Thank you for a great innovation!
Amazing products & service!
I have been using ionbottle products for about a year now and the quality is wonderful! My customer service experience has always been wonderful as well!
Excellent customer service
Excellent customer service. I accidentally used the wrong shipping address when placing an order, I reached out by email and the problem was resolved quickly and easily. I am excited to get my new water bottle! Thank you!
Franz is great !
Franz is great ! He listened to the minor issues I had and addressed them properly and professionally. I love my ion bottle and use it every day. Will always recommend the products.

Svar fra ionbottles.com
AMAZING Customer Support Team
I had a minor issue with the Original Hydrogen Water Bottle. Within an hour of noting the issue in my original review, much to my surprise, I was contacted by Franz B. offering to help! He was very helpful in troubleshooting the problem and ultimately resolving the issue. This company has earned my trust.

Svar fra ionbottles.com
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