I have not needed to interact with customer service, so this is about the product. I am loving the bottle. I am experiencing more energy and the water tastes better than the water I have at home and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I cannot comment on the bottle, as I didn't receive it. This review is about their customer service. I emailed them 3 times (to say that the shipping tracking showed it stuck in transit somewher... Vis mer
I’m really enjoying my IonBottle. I don’t know if it’s the “placebo effect” or not, but I do seem to feel better, more energetic, when using it regularly! I love the design and ease of use. The digita... Vis mer
The instructions are the worst I've experienced in my lifetime. Bobby, you shouldn't have put this info out and call it instructions. However, Andreah made a difference and emailed me step by step i... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.
Kontaktopplysninger
4022 E Commercial Way SE Suite 3 , 97322, Albany, USA
- 1 (833) 223-8180
- hello@ionbottles.com
- ionbottles.com
4,3
Enestående
698 anmeldelser
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I have had an exceptional experience
I have had an exceptional experience! I received my bottle extremely quickly, even with Canada Post on strike. I am loving my bottle - I already feel more energized. I can't wait to see the positive changes!
26. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
That's wonderful to hear! We're thrilled that you're already feeling the benefits and enjoying your bottle. 🚀✨
Franz - consistent, helpful customer service
Franz was very friendly and helpful. He demonstrated persistence until my issue was resolved. I appreciate his kindness, expertise, and diligence.
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you so much for your kind words! We're thrilled to hear that Franz provided such friendly and diligent support. 💙 Your feedback motivates us to keep delivering the best service possible.
Franz B
Dealt with Franz B, 10/10 for communication! Great company purchased for my husbands 40th birthday and needed a replacement no questions asked replaced straight away hassle free! Will 100% purchase again.
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you for sharing your experience! We're so glad Franz provided top-notch communication. 🎉 We're honored to have been part of your husband's 40th birthday gift and are thrilled to know you'd purchase from us again.
Amazing Product and Outstanding…
Amazing Product and Outstanding Service!
I absolutely love my Pro Hydrogen Bottle! The quality of the bottle is fantastic, and the company’s customer service is truly top-notch—they go above and beyond to ensure customer satisfaction. The water it produces is clean, with no odor or unusual taste, which I really appreciate.
I’m excited about all the potential health benefits of drinking hydrogen-rich water and can already tell this bottle is going to be a game-changer for my wellness journey. Highly recommend it to anyone looking for a reliable and effective hydrogen water solution!
Bonnie Brown
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you for your incredible review! We're thrilled to hear you're loving your Pro Hydrogen Bottle and noticing its positive impact on your wellness journey. 🌟
ionbottles went above and beyond to…
ionbottles went above and beyond to rectify my delivery issue which was at no fault of their own.
Superb product with superb customer service. I will be recommending them to friends.
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you so much for your kind words! We're delighted to hear that we could help resolve your delivery issue and that you're enjoying our product. 💙
Listened
Listened, followed up quickly, responded appropriately.
2. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
<3
I asked a question and was really blessed!!
I asked a question about the ppb, and the response was within a very short time. I also told them I lost my bottle on a trip, which I have had for a couple years. (My family members have one too). They sent me a wonderful coupon, however I had already ordered, so they refunded me the value of the coupon (no other company would do that)!!! I love this company and their products.
13. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
The pleasure is ours! 🤗 Enjoy your new bottle!! 💧
Customer service is fantastic and…
Customer service is fantastic and product works well
10. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you Jesse!
We're really happy we have been able to help you.
A Great Product!
I had been hearing about the benefits for hydrogen water for at least a year. I had even come across the story of the guy in Japan who was making it with the huge machine. When I saw your "buy one get one 1/2 off" offer I knew it was time to get one for myself and my GF. Now I see why Ionbottle has such a good reputation. Your bottles are affordable and very well designed. I feel the mental clarity, emotional uplift and energizing effect when I drink it. Thank you!
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Hi Geordie,
Thank you so much for your kind words and for choosing IonBottles! We're thrilled to hear that you and your girlfriend are enjoying the benefits of hydrogen water. It’s fantastic that you’re already feeling the mental clarity, uplift, and energy it brings – that's exactly what we aim for. We truly appreciate your trust in us and are happy to be part of your wellness journey. If you ever have any questions or need assistance, we're here to help!
Best wishes, The IonBottles Team
I had some questions and they answered…
I had some questions and they answered them in a timely manner and helped me resolve my issues.
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Hi Aaron,
Thank you for sharing your experience! We're glad we could help answer your questions and resolve any issues quickly. Our team is here to support you, so please don't hesitate to reach out if you need anything else.
Best regards,
The IonBottles Team
Great customer service!
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Hi Nicholas,
Thank you for the feedback! We’re delighted to hear you had a great experience with our customer service team. We're always here to help, so feel free to reach out anytime.
Best,
The IonBottles Team
Would buy/deal with again
Timely email responses, honoured warranty with little hassle. Would buy/deal with again.
29. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Hi C K,
Thank you for your feedback! We're pleased to hear you had a smooth experience with our warranty process and timely responses. It’s great to know you’d choose to work with us again. If you need anything else, don’t hesitate to reach out!
Best,
The IonBottles Team
Excellent customer service
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you, Claudia! <3
6 months later it smells like bleach.
6 months later it smells like bleach.
Paint on the bottom is coming off. The customer service for the company is robotic and non existent. I wasted my money and no longer going to waste my time trying to get any kind of satisfactory response from them. Pay a little more and use another company for your hydrogen water bottle.
28. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
We apologize for the experience you've had, and we understand your frustration. We want to make this right and are here to assist in any way we can. Please let us know how we can help address your concerns with the bottle or if there’s anything specific we can do to improve your experience. If you could email us your order number, that would really help us expedite the process. Your satisfaction is very important to us, and we’re committed to supporting you.
Fantastic customer service & true…
Fantastic customer service & true dedication to ensuring quality and customer satisfaction!! Highly recommended purchasing products from this company!!
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Hi Jeremy,
Thank you for your amazing feedback! We're thrilled to hear you’re satisfied with our customer service and dedication to quality. Your recommendation means a lot to us, and we’re grateful to have you as part of the IonBottles community. If there’s ever anything else we can do for you, please reach out!
Warm regards,
The IonBottles Team
Using the lifetime warranty
I purchased a lifetime warranty for my pitcher and my 1 year old happen to knock it on the ground and it shattered. I had almost forgotten I purchased the warranty and contacted Ion bottles right away.
Franz helped me get the process started on getting my replacement and even helped with changing my shipping address after I realized my old address was selected instead for the replacement order.
9. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thanks for the Kudos. I'll let Franz know! 🎉👆
I owed the bottle for less than a month…
I owed the bottle for less than a month before the bottle broke, refusing to recharge. More discouraging still was the odd smell that was emanating from the bottom of the bottle, which permeated the taste of the water. I cannot imagine purchasing another product from this company again and will dissuade anyone I know from purchasing from ionbottles
27. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
We’re truly sorry to hear about the issues you encountered with your bottle, especially within such a short time. We understand how disappointing it must be to experience both a charging issue and an unusual odor affecting the water taste. We’re committed to resolving this for you and would appreciate the chance to assist further. Please let us know if there’s anything we can do to help or if you’d be open to discussing options for a replacement or solution that might restore your experience with us.
Excellent product and excellent customer support
Excellent product and excellent customer support. I really like my ionBottle and when it was damaged Franz went above and beyond to take care of me and send me a replacement. I highly appreciate a company that will stand behind its products and support its customers.
7. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thanks David. <3
Replace Broken Ion Bottle
I reached out to customer service to get my replacement when my ion bottle broke. They were great in getting me my replacement. Unfortunately, my replacement was defective and I needed another one. Sherwin with Customer service was awesome in getting me another one. I am super excited to start using my ion bottle again.
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
😊💖
First Class
First off what a great company and amazing staff. I had a small issue and it was resolved in minutes. Make sure to check out the great products they have and rest assured they stand behind them 100%. Thanks for the great experience 😊
1. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra ionbottles.com
Thank you! 💧
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.