ionbottles.com Anmeldelser 

698
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I have not needed to interact with customer service, so this is about the product. I am loving the bottle. I am experiencing more energy and the water tastes better than the water I have at home and... Vis mer

Vurdert til 1 av 5 stjerner

I cannot comment on the bottle, as I didn't receive it. This review is about their customer service. I emailed them 3 times (to say that the shipping tracking showed it stuck in transit somewher... Vis mer

Vurdert til 5 av 5 stjerner

I’m really enjoying my IonBottle. I don’t know if it’s the “placebo effect” or not, but I do seem to feel better, more energetic, when using it regularly! I love the design and ease of use. The digita... Vis mer

Vurdert til 5 av 5 stjerner

The instructions are the worst I've experienced in my lifetime. Bobby, you shouldn't have put this info out and call it instructions. However, Andreah made a difference and emailed me step by step i... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av flaskevann
  2. Helse- og velværebutikk

Skrevet av virksomheten

Discover the future of hydration with ionBottles®, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles® and elevate your hydration to new heights.


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4,3

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TrustScore 4.5 av 5

698 anmeldelser

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4,3

Alle anmeldelser

(698)

52 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

I love the Ion Bottle

I ordered the ion bottle because it is made in America. Very fast shipping. Bottle works great. Me and my wife use it. Have had it just a week but already feel a difference. Highly recommend.

19. september 2025
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Svar fra ionbottles.com

Thank you so much for your kind words! We’re thrilled to hear your bottle arrived quickly and that you and your wife are already feeling the benefits. We truly appreciate your recommendation! 🙌

Vurdert til 5 av 5 stjerner

Your ion bottle has made my world so…

Your ion bottle has made my world so much brighter. I have strangers coming up to when I’m out walking saying WOW what do you have there and I say the latest ION hydrogenation bottle and I’m feeling better every day. I also think the guy on your ads is adorable 🤗

16. september 2025
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Svar fra ionbottles.com

Thank you for sharing this! We’re delighted to hear how much you’re enjoying your IonBottle and that it’s even catching the attention of people around you. It’s wonderful that you’re feeling better every day—your feedback truly makes our day! 💕

Vurdert til 2 av 5 stjerner

ATOM 10 oz Review (Purchased 8/27)

ATOM 10 oz Review (Purchased 8/27)

I received my 10 oz ATOM on 8/27 and was excited to try it. states made in America. Hopefully with American parts. No distinction indicated that foreign parts were used.
This review highlights a few issues I’ve noticed—just my opinion, open to constructive feedback.

When prepping the bottle, I fully charged it (about 3 hours). Upon filling it for the first time, I noticed a small amount of water at the bottom covering the PEM screen under the white cap. Concerned about whether the bottle had been used or if the water was safe, I contacted support. On 8/30, Franz replied, explaining the water was intentionally added to preserve the PEM’s integrity during shipping and was completely safe.

After rinsing and handwashing the bottle, I reassembled it. Since that first charge on 8/30, the battery has lasted impressively well—32 button presses (124 minutes total use) and still half a charge left. Battery performance is a solid 10/10.

However, for $139, I expected the bottle to be glass. I use it twice daily, morning and evening, energizing the water twice for 8 minutes each time. That’s 256 minutes so far, though I later learned this isn’t enough to maximize benefits.

The product description states the ATOM infuses 5 PPM per 10-minute cycle. With a 10 oz bottle, that means about 2.5 full charges are needed. This isn’t a big deal if you have a routine, but without one, it could take 60 minutes just to prepare the recommended 58 oz daily intake. Better clarification on the website would help.

I also later discovered (via a weight-based calculator) that I’d need about 58 oz daily for real benefits. Had I known this, I would have bought a larger model. To make matters worse, I received an email offer for a bigger bottle with a discount right after my purchase—which was frustrating. For the same price, I would have chosen the tumbler.

The FAQ section is detailed, but I feel the most important questions should be front and center:
1. How much water do I need daily for real benefit?
2. How long does it take to infuse a given bottle size?
3. How long does the infusion last in the water? (For the ATOM, 10–13 minutes.)
4. A chart showing infusion cycles, bottle sizes, and resulting PPM would be very helpful.

Other points of confusion: Does the PEM always need water in it for preservation, or only during shipping? Franz didn’t clarify. Also, can anyone realistically drink 32 oz in 10–13 minutes before hydrogen dissipates? Most importantly: does one cycle actually deliver the claimed benefits?

Including test strips with the bottle and offering an easy return policy if results don’t match the claims would go a long way.

Physically, I don’t notice a difference yet—likely because I need to increase my daily intake fourfold. I’ll consider writing an updated review once I’ve adjusted.
In the time it took me to write and proofread this review I noticed my bottle had lost about 1/3 of the bottles capacity. NORMALLY I would charge twice then drink. No leaks. But apparently the longer you wait the bottle leaks.

5. september 2025
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Svar fra ionbottles.com

Thank you for sharing such a detailed review. We’re glad to hear you’re impressed with the Atom’s battery performance, and we appreciate your honest feedback about the product details and website clarity. The water you noticed at first use was intentional—to keep the PEM membrane preserved during shipping—and is completely safe.

We understand your preference for a larger, glass option and clearer guidance on daily intake and infusion cycles, and we’ll be passing this feedback to our team. Please don’t hesitate to reach back out if you’d like to explore a different model that better fits your needs—we’re here to help.

Vurdert til 5 av 5 stjerner

Great product

Shipping was a bit delayed but I got outstanding customer service from Dianna and I am well pleased with my new bottle! I like dealing with an American company, third party tested and life time warranty.

3. september 2025
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Svar fra ionbottles.com

Hi Bruce,

We’re very sorry for the delay with your order. To look into this right away, could you please share your order ID and the email address used at checkout? Once we have that, we can track down your package with our warehouse team and make sure it’s shipped out as soon as possible.

Thank you for bringing this to our attention—we’ll get this resolved for you quickly.

Vurdert til 5 av 5 stjerner

Great Customer Service

The fast response to my issue was great customer service. I love the ion bottle!

3. september 2025
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Svar fra ionbottles.com

Thank you so much for your kind words! We’re thrilled to hear you love your IonBottle and that our team was able to help quickly. We truly appreciate your support!

Vurdert til 5 av 5 stjerner

Bought two bottles and use them quite…

Bought two bottles and use them quite often. I’ve noticed a difference in hydration, and would highly recommend to someone that is interested in trying the product.

15. august 2025
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Svar fra ionbottles.com

Thank you so much for sharing your experience! We’re glad to hear you’re noticing the difference in hydration and enjoying your bottles. Your recommendation means a lot to us!

Vurdert til 4 av 5 stjerner

customer service very helpful

26. august 2025
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Svar fra ionbottles.com

We’re so happy to hear that! Thank you for sharing your experience with our customer service team.

Vurdert til 1 av 5 stjerner

They dont deliver to Switzerland

They dont deliver to Switzerland. And the 20$ coupon is a scam. Cannot apply it to the cart. Not to mention, the add to cart button on the website is broken. Horrible experience!

5. august 2025
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Svar fra ionbottles.com

Hi there. Thank you for sharing your feedback, and I’m truly sorry for the frustration you’ve experienced. We actually do ship to Switzerland, so we’d love to help you complete your order successfully.

Regarding the $20 coupon, that’s definitely not a scam—we want you to enjoy that discount! Could you please share your email address with us? We’ll personally reach out and make sure everything is applied correctly for you.

As for the Add to Cart button issue, we appreciate you bringing that to our attention. Our team is checking into it right now to ensure everything works smoothly for you and others.

We’d love the chance to turn this into a great experience for you. Please send us your email, and we’ll take care of the rest!

Vurdert til 4 av 5 stjerner

Yay to Good Customer Service!

The customer service turned an otherwise difficult situation into a "fix" for my problem. One of the bottles I ordered wouldn't charge all the way for some reason. Things happen! The other bottle works perfectly and I appreciate "Andreah" and her sticking with me for the fix. You can't do better than good customer service! Like the product very much.

29. juli 2025
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Svar fra ionbottles.com

Hi Lauren, thank you so much for letting us know about your experience with our customer service team.

Your feedback means the world to us.

Vurdert til 5 av 5 stjerner

The best hydrogen bottle out there!

The best hydrogen bottle out there as far as quality, power and durability of the bottle. On top of that, the best customer service I've ever dealt with in my entire life for any product!

16. juli 2025
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Wow!

What a testimony, we're grateful for your kind words and for sharing your experience with others.

Vurdert til 5 av 5 stjerner

I have been using the Ion bottles for…over six months.

I have been using the Ion bottles for quite a while. I have noticed the difference it makes in my overall heath. I have supplied a few to our employees and they have noticed the difference in their health. Just recently I had an issue with one of the Ion pitchers I ordered over a six months ago. I spoke to their support staff (Andreah and Frank), who were outstanding in assisting me with the troubleshooting process. In short, they talk the talk and walk the walk. In plain words, they support their products and their customers. Their actions during this process have gained them, a lifelong customer and supporter of their products.

25. juni 2025
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Svar fra ionbottles.com

Thank you so much for your kind words! We’re thrilled to hear the bottles have made a difference for you and your team. We’ll make sure Andreah and Frank see your message—they’ll really appreciate it. We're grateful for your trust and proud to have you as a loyal customer! :)

Vurdert til 5 av 5 stjerner

I want to thank Franz B. and the support team

I would to extend my sincere gratitude to Franz B. and the support team at ionbottles.com for their exceptional assistance in resolving an issue with my ionbottles pitcher. Their efforts went above and beyond to ensure a outstanding and wonderful experience . Thank you once again the excellent support and high-quality products. Sincerely,
John C.
Wenatchee, WA.

21. juni 2025
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Svar fra ionbottles.com

We’re truly glad we could assist with your pitcher issue and make the experience a positive one. Franz and the rest of our team will be thrilled to hear your feedback. We're grateful for customers like you and are always here if you need anything in the future! <3

Vurdert til 5 av 5 stjerner

Water is my beverage of choice and this…

Water is my beverage of choice and this product has me drinking more than usual. My water tastes different. It's smooth and I can feel my body reacting to it.

I love that it's a short amount of time to have my water charged!

My only downside is that there isn't a cap for the bottle itself, only the filter.

14. juni 2025
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Svar fra ionbottles.com

Thank you so much for sharing your experience!

We’re thrilled to hear that you’re enjoying the smoother taste and drinking more water—that’s exactly what we love to hear. It’s great that the quick charge time is working well for you too!

Vurdert til 5 av 5 stjerner

Return

The ion bottle worked perfectly, but it stopped holding a charge. I inquired about troubleshooting. I followed all the troubleshooting tips and was still unable to resolve the issue. The company sent me a new iobottle and just charged me for the shipping. I conducted extensive research before purchasing my ionbottle, and the reviews were excellent. I feel I made the right choice.

13. juni 2025
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Svar fra ionbottles.com

We’re sorry to hear your original bottle stopped holding a charge, but we’re glad the replacement process was smooth and that our team was able to assist. It means a lot to know that after doing your research, you still feel confident in your choice—and we’re proud to stand behind both our product and our support.

Vurdert til 5 av 5 stjerner

Great product and even better customer…

Great product and even better customer service. Company response is very quick, and their resolution of my problem went far beyond expectations. The glass shattered when my bottle fell off an unbalanced table. I contacted IonBottle for advice on removing the glass from the tread. Their concern for glass remaining in the tread and my safety was very appreciated. And they absolutely blew my mind when they offered to send me a new bottle free. I’m so incredibly grateful 💕.

11. juni 2025
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Svar fra ionbottles.com

We’re really glad we could help and that you felt supported throughout the process. Your safety is always our top priority, and we’re happy we could turn an unfortunate situation into a positive experience. We truly appreciate your trust and support—thank you for being part of the IonBottles family!

Vurdert til 1 av 5 stjerner

THE BOTTLE THEY SENT ME IS WRONG!!

THE BOTTLE THEY SENT ME IS WRONG!!! I ordered the whole Ion Pro Water Bottle and only received the replacement one! I am from the Philippines and I dont know what to do.

2. juni 2025
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Svar fra ionbottles.com

Hi there, we're really sorry for the confusion.

The issue has already been resolved on our end, and we’ve sent you multiple emails with the update. Please check your inbox (and spam folder just in case), and respond to us there so we can make sure everything is fully taken care of.

Thanks for your patience—we’re here to help!

Vurdert til 5 av 5 stjerner

Great customer service very helpful and…

Great customer service very helpful and very knowledgeable about the product. I absolutely love everything about the water bottle. It even makes the water taste better!

29. mai 2025
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Svar fra ionbottles.com

Thank you so much for the kind words! We're thrilled to hear you're loving the bottle and that our team was able to help. Enjoy that great-tasting water—we're always here if you need anything!

Vurdert til 5 av 5 stjerner

Ok so I had a flag ship bottle lasted…

Ok so I had a flag ship bottle lasted me years and then I bought another one cause mine broke and it's production for what ever reason failed. So I decided to reach out thinking MAYBE SOMEONe will hear me. So I sent an email asking that maybe I could get another base to my bottle cause mine was acting weird. They asked me to upload a video of my problem (within a day I might add) and after viewing my video; a HUMAN reaches out(!) and now ION is sending me a replacement, like, within three days of reaching out! A REAL person emailed me and we talked back n forth about it in a few emails.
Not only are they replacing my bottle they found my shipping without me having to upload a bunch of proof other than a video of my issue. Hats off to this team. There message of clean water shines thru their professionalism and care of my problem. They have made a life long customer out of me by simply showing up. Bravo #ionbottle and thank you for giving a sh*t😚..
p&L
Jonathan

23. mai 2025
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Svar fra ionbottles.com

That’s such a thoughtful and genuine message, Jonathan — thank you for taking the time to share your experience! 💙

We’re truly grateful to have customers like you who see the heart we put into supporting every user. Your kind words about the process and our team mean the world to us. We’re just glad we could help and get you back on track with clean, hydrogen-rich water!

If you ever need anything down the line, don’t hesitate to reach out. We’ve got your back.

– The IonBottles Team 🚀💧

Vurdert til 5 av 5 stjerner

Had an issue with my original bottle I…

Had an issue with my original bottle I ordered. I sent an email and got a response back very quick. The team was very helpful and understanding. After inspection they were able to send a replacement.

2. mai 2025
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Svar fra ionbottles.com

Thanks so much for sharing your experience! We're really glad to hear that our team was able to help you quickly and get a replacement sent out after inspecting the original bottle. If you ever need anything else or have more questions, we're always here to help!

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