Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Vis mer
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Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Vis mer
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Supreme service from start to finish. I was left alone to browse the massive selection of frames in my own time & as soon as I looked like I wanted help, the staff came to offer assistance. From f... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Kontaktopplysninger
St James Quarter, 3rd Floor, EH1 3AD, Edinburgh, Storbritannia
- 0141 334 9044
4,9
Enestående
477 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast with good quality
I received my new glasses even before Christmas, which was faster than expected
23. desember 2025
Svar fra IOLLA - Edinburgh
Hey Anna, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar fra IOLLA - Edinburgh
Hey Neil, thanks for leaving us this 5 star review! We hope to see you again soon.
Really informative friendly service
Really informative friendly service. Was changing my existing prescription IOLLA glasses to prescription sunglasses which they did very well and speedily.
23. desember 2025
Svar fra IOLLA - Edinburgh
Hey Sally, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Excellent service
22. desember 2025
Svar fra IOLLA - Edinburgh
Hey Jo, thanks for leaving us this 5 star review! We hope to see you again soon.
Excellent
Great friendly service, even provided toys for my granddaughter to keep her amused whilst I selected frames.
19. desember 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Amanda! Thanks for taking the time to write us this review. We hope to see you again soon.
Great help and very quick to get the…
Great help and very quick to get the glasses feeling comfortable
18. desember 2025
Svar fra IOLLA - Edinburgh
Hey Alex, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Svar fra IOLLA - Edinburgh
Hey Pat, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great staff
Great staff! Glasses are great quality and delivery was quick! Very satisfied
17. desember 2025
Svar fra IOLLA - Edinburgh
Hey James, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Process was very straight forward
Process was very straight forward. Assistant in the Edinburgh shop was very knowledgable and made it all very easy. Glasses arrived in the post a week later and are perfect.
6. desember 2025
Svar fra IOLLA - Edinburgh
This is so fantastic to hear David! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted. We hope to see you again soon!
The support/advice from the customer…
The support/advice from the customer service was one of the best I've experienced.
I also attended the Edinburgh shop for a fitting. Along with me was my two little boys who practically rearranged the shop. the lady in the shop was just amazing.
What an experience. Thank you so much
17. desember 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Craig! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Svar fra IOLLA - Edinburgh
Hey Jennifer, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great specs
Great service and good looking spec at a fraction of the price. Plus good quality and sturdy as well
11. desember 2025
Svar fra IOLLA - Edinburgh
Hey Sean, thanks for taking the time to leave this review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
The person that processed my…
The person that processed my prescription was most helpful.I needed my glasses within a short time and I wasn’t disappointed.They were delivered on time .very happy
9. desember 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Irene! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great service
Great service, first from the on-line assistant and then in the Edinburgh shop. The glasses were delivered on time and the price was very reasonable for prescription sunglasses. A great deal and a nice memento of our visit to Scotland.
9. desember 2025
Svar fra IOLLA - Edinburgh
We’re delighted to hear you had a great IOLLA experience Steve! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Buying glasses from here for years
Buying glasses from here for years. Highly recommend
12. november 2025
Svar fra IOLLA - Edinburgh
Hey Lee, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Wouldn't go anywhere else!
I have several pairs of glasses in different colours of the Bell frame and am very happy with all of them. If there were more frames for narrower faces I'd try them too.
When buying my most recent pair, the shop experience was great - Joanne in the Edinburgh branch was friendly and helpful, and made sure that the varifocal lenses I needed were available. A truly easy and efficient process. My glasses didn't take long to arrive and are perfect, thanks Iolla!
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Hey Serena, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Staff were very friendly and helpful
Staff were very friendly and helpful! Good range of products. Brilliant value for money!
5. desember 2025
Svar fra IOLLA - Edinburgh
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Excellent service
Excellent service, good prices and the staff are warm, welcoming and professional.
28. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra IOLLA - Edinburgh
Hey Rosa, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Recent Purchase
Purchased my new spectacles and paid full price just before the Black Friday discount and was unable to get iolla to retrospectively apply the discount.
Otherwise spectacles perfect and arrived quickly
22-12-25
Iolla have reached out to me and have given me the Black Friday discount for my purchase. They were very courteous and helpful. For this reason I am changing my review to fully reflect my service from Iolla.
Thank you
4. desember 2025
Svar fra IOLLA - Edinburgh
We're so pleased to hear that you're happy with your glasses Chris!
It's always really tricky with promotions and sales as they unfortunately need to have a start and end date and ultimately some customers are left disappointed. It would not be our usual policy to apply these discounts retroactively as, as I'm sure you can appreciate, it would just not be fair to all the other people who placed orders in the days leading up to and following the promotional weekend.
Friendly and knowledgeable staff
You have MY NAME WRONG!! It is MRS Wilson!
Friendly and knowledgeable staff. Honest advice so l knew my final choice of frame looked the bees knees! X
27. november 2025
Svar fra IOLLA - Edinburgh
Hey Anne, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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