John was so patient in answering all my queries. He listens to us carefully, confirms what we say and answers all the key questions without missing any detail. Worth giving 5 star.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Erwin Zanders, the associate returned my missed call which I had placed during outside of their business hours. He called me the next AM and asked me if all was well and when I mentioned my issue, he... Vis mer
Kaiser Was soooo wonderful assisting me in choosing a plan. I am new to insurance so Kaiser made sure i understood all the "insurance lingo" and patiently guided me through the process!
I was having a really big issue with applying for INF insurance i reached out to costumer care where Mr. Erwin zanders from customer service department helped me. Before Mr. Erwin Zanders , i almost c... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At INF Plans, we believe your international travel experience should be defined by happy memories, not worries about healthcare. As a specialized provider of travel medical insurance for visitors to the United States, Canada, and Mexico, we are dedicated to offering a level of protection that standard market options simply cannot match. While many generic plans restrict coverage for older travelers or those with medical history, we stand out by designing inclusive insurance solutions that fill these critical gaps. We are one of the few providers in the world to offer truly comprehensive coverage for pre-existing medical conditions, going far beyond the limited acute onset of pre-existing conditions benefits found in typical policies. Our commitment to inclusivity means we proudly cover travelers up to the age of 99, ensuring that parents and grandparents can visit their loved ones with the dignity and security they deserve. We combine this robust protection with modern convenience, featuring direct billing with major provider networks, integrated telehealth services, and accessible digital tools. With honest pricing and 24/7 multilingual support, we don't just sell insurance; we ensure quality healthcare is accessible and affordable. At INF Plans, we value and respect every traveler, genuinely caring that you are fully taken care of so you can focus on what matters most.
Kontaktopplysninger
1811 Aston Avenue, Suite 200, 92008, Carlsbad, USA
- 408-222-1110
- support@infplans.com
- infplans.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good customer service
I had a good experience with INF insurance for my parents visiting me from abroad. Ellie really helped me with the policy update.
Person had knowledge about the product
Person had knowledge about the product. Recommended the best plan.
quick access to a live operator
I really appreciate the prompt access to the operator. they usually pick up the phone to answer your questions.
Kaezer was amazing on the phone, patient and explained the plan coverage I had question about.
Very nice customer service
Very nice customer service. Ellie has been very patient and helpful answering all my concerns
It was great speaking with Keazer he…
It was great speaking with Keazer he was so nice and polite very knowledgeable about the best plan for my parents.
Good service by KAEZER
Good service by KAEZER. Have been using this company for a while.
Purchased for parents
Purchased for parents. Great support from Erwin Zanders in getting things set up smoothly.
Kaezer was helpful in answering my…
Kaezer was helpful in answering my queries, and has also took the initiative to search and provide answers she didnt knew.
Helpful customer service
Helpful customer service. Ellie was great.
Very responsive and patient customer…
Very responsive and patient customer service by Syra from INF
Amazing response and details provided…
Amazing response and details provided by KAEZER. Thank you
I just purchased INF plans for my Parents
I just purchased INF plans for my visiting parents. ERWIN ZANDERS made it very easy by providing the quotes in whats app and I just to review them and purchase.
Great Support by Syra from Customer…
Great Support by Syra from Customer Service team. She answered all my queries reg claims. Thank you.
Customer service was excellent
Customer service was excellent. I was connected to KAEZER and they were so incredibly patient and helpful.
Great guidance from Ellie
Great guidance from Ellie. Helped decide which plan to choose. Thank you
Excellent Customer Service
Hi Everyone
I had booked health insurance and for some reason I couldn’t travel and asked company for refund. Without any hassle they had refunded full amount. And that is also after 10 days . Very impressive service and prompt response also.
I will surely recommend this Insurance to everyone. Thank you for helping out Marimar.
This review is for the plan purchasing…
This review is for the plan purchasing experience only. I worked with Fatima, who was extremely knowledgeable about the available plans and quickly helped identify the best option for my parents. She provided quotes promptly and answered all of my questions thoroughly. Even when she needed to consult with her supervisor, she followed up efficiently and ensured I received clear and accurate information. Really appreciate the customer service!
Marian was excellent and very patient…
Marian was excellent and very patient is explaining the various plans for the visitors insurance. She had a thorough knowledge on all the products etc
Marimar Dagos a superstar!
Marimar Dagos went above and beyond in handling my reimbursement/refund request. From start to finish, she was incredibly proactive -- she not only resolved my issue efficiently, but also made sure I was never left wondering about the status.
She followed up consistently (and responded promptly) via email, keeping me fully informed at every step of the process.
This level of communication, dedication and ownership made a stressful situation feel completely manageable and smooth.
Tbh, it's rare to experience such attentive and thorough support.
Kudos to Marimar for her professionalism and commitment to a great customer experience!
You guys have a customer for life advocating for your insurance to all my friends, family and acquaintances.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








