Infograpia Anmeldelser 

651
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had an issue to access download and the support was fantastic! TY Infograpia to help and also fixed the issue !

Vurdert til 1 av 5 stjerner

I purchased a package for my presentations at work. The slides are not compatible with any standard application. Once I add them to ppt the graphics disappear when reopening the slides. I contacted In... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I like the various infographics your team keeps coming up with. Using them gives my research reports extra edge and adds value that is quite invaluable! However, some recent updates are monotono... Vis mer

Vurdert til 3 av 5 stjerner

These guys are dishonest people. They do impulse sales and don't offer refunds. Everybody offers refunds. They are very heavy on marketing and very low on customer satisfaction. They have no interes... Vis mer

Informasjon om virksomheten

  1. Grafisk designer

Opplysningene stammer fra ulike eksterne kilder

At Infograpia, we believe you should not waste time designing graphics for your presentations. That’s why we have designed and gathered the best infographics into one amazing package. So you can focus on what’s most important — running your business. Our infographics can be used in everything from advertising to accounting to education to blogging. No matter what industry or position you are in, you can find the perfect graphic for your needs.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

651 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(651)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best purchase ever

This has been one of my best purchases ever! Helped me get promoted(!), simplified my work on multiple occasions, and the best of all is that the decks keep getting updated and new content gets shared regularly.

31. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Great slides. Difficult updates

Although I love the slides, I am unable to determine how/when/where to obtain updates. I get emails that say updates are available, but the links always take me to web pages that want me to purchase something. I don't understand?

31. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No activation code

Unfortunately I can't get a response back from the support team. After paying for an upgrade, the changes are not reflected in my account and I can't get the activation code or a response from the customer service team.

30. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Infograpia

Svar fra Infograpia

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve had and want to resolve this for you as quickly as possible.

We’ve checked our support system but couldn’t find any emails that match the situation you’ve described. Could you please reach out to us directly at support@infograpia.com with your details? Once we hear from you, we’ll make sure to assist you promptly and resolve the issue.

Thank you for your understanding, and we look forward to helping you.

Kind regards,
Brad Head of Customer Support

Vurdert til 1 av 5 stjerner

No refund on faulty slides

I purchased a package for my presentations at work. The slides are not compatible with any standard application. Once I add them to ppt the graphics disappear when reopening the slides. I contacted Infograpia about the issue. Useless long email chains without offering a solution. Refund is not an option. Scam. I ended up saving each slide into pdf format to be able to give my presentation. Money lost. Shame on you

2. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Infograpia

Svar fra Infograpia

Hello Victoria,

Thank you for sharing your feedback. We’re sorry to hear about your frustration and would like to clarify the situation. Our goal is always to provide a seamless experience and ensure satisfaction with our templates.
1. Compatibility:
Our slides are fully compatible with PowerPoint, Keynote, and Google Slides. The issue you experienced with disappearing graphics can sometimes happen due to specific settings in PowerPoint or incorrect copying and pasting of slides. This is why we provided guidance on the best way to use and copy slides without losing formatting.
2. Support Provided:
We worked with you to troubleshoot the issue and provided alternatives to ensure you could use the slides effectively. Additionally, we explained how the files can be utilized across multiple devices, not just for work presentations.
3. No Refund Policy:
We understand your concern about refunds, and we strive to make this policy clear at the time of purchase. Digital goods, once delivered, cannot be refunded, but we aim to support all customers in maximizing the value of their purchase.
4. Future Help:
If there’s anything further we can do to assist you in using the files or improving your experience, we’re here to help. Please feel free to reach out to us.


We truly appreciate your feedback and will use it to improve our services and communication moving forward.

Kind regards,
Brad Head of Customer Support

Vurdert til 5 av 5 stjerner

Infograpia excellent support

I had lost my Infograpia set on my laptop due to a crash. I emailed them showing my purchase, and without fail they provided me the link to download the set. I got my set now on the new laptop. Thank you Infograpia.

12. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Researched many sites to find…

Researched many sites to find professional content which can apply to different business materials. This is one of the best I found. Suggest updating templates for AI, automation etc. with updated content. I’m happy with my purchase. Thank you.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Asks for ongoing payment for downloads

Although I have a subscription, each time I log in a nd try to download a template such as "income & expense tracker" the site asks for payment.

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Infograpia

Svar fra Infograpia

Hello Mahesh, 



We can confirm that you have purchased our Full access and can login and download from our "All Templates" section. You will also continue to receive your free updates via email for you to access. We have done our best to provide you with free updates each week since you purchased.


We have launched a brand new product that is not part of our Full Access product. These Excel Templates are an Add On which we invested more than 3,200 hours creating. This is the reason you’re unable to access this separate product. 


I hope this helps clarify the difference. We do find it really unfair receiving this 1 star review when you have received the product that you purchased as well as free updates.

Kind regards,

Brad
Head of Customer Support

Vurdert til 5 av 5 stjerner

Hadn't used the site for several years…

Hadn't used the site for several years and was unable to download new PPT templates.

Asked for support and received feedback a few moments later.

The instructions provided worked like a charm and I now have some of the latest templates for my project.

3. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Genuine Error Cost me More- poor back up from supplier

They say that you can get the measure of a organisation by the way it responds to complaints. So, take care when purchasing as I believe that this company is money grabbing and inflexible! When you click on UNLOCK FULL ACCESS, which you would expect to open a tab which explain what full access is. It doesn’t explain anything annd just adds an item to your trolley. Which is fine, BUT, if you don’t check out and revisit the page it adds another pack to your trolley. I have ADHD and got distracted a couple of times and ended up buying three single licences, which cost me more than the five licences deal! Now, I hear you say, well you ordered them. Which I fully accept was an error on my part, however the attitude of Jason at Infograpia was patronising and unhelpful. The company refuse to refund the difference, which is a shame as I was really looking forward to using the slides. I have raised a query with my credit card company, which may not go anywhere but this company needs to look at the relationship it has with its customers instead of employing sharp practice. Poor show Infograpia.

11. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great tool

Great tool! Pretty useful and resourceful; it saves lots of time trying to come up with a design idea. Now, our team is able to focus more on the content instead.

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company and refund policy is a…

This company and refund policy is a joke. Buyer beware there are no refunds. There was some kind of system glitch and they charged me for two licenses. DO NOT BUY THIS!! Go spend your money on Canva!!

9. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Infograpia

Svar fra Infograpia

Hello CV,

We sincerely apologize for the inconvenience.
As stated in our email reply, due to the nature of our product being a digital good, we cannot offer refunds for our licenses.
The checkout process is straightforward and transparent. We provide clear pricing information throughout the entire checkout process. You have the flexibility to add or remove licenses from your cart as needed.
All e-commerce websites automatically add items to the cart when selected by the user. Our system operates smoothly without any technical issues, as it has undergone thorough testing.
As stated in our email you still have the option to grant your second license to anyone that you would like, please reach out to us to assist you with this.
Our website strives to be as transparent as possible when addressing these matters.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv