Seamless to book, prompt arrival and all went smoothly! Our driver was lovely and made our special day even better 😊 Would happily use again
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We have had a number of transfers over the past month as we have traveled through some different countries. Our driver who met us at Heathrow airport was by far the best. He was so professional and ma... Vis mer
Selskapet har svart
great experience we were stuck in london with no flights,trains or busses avalible and imperial cabs stepped up and got us to Paris with 2 hours notice.shout out to Norris our driver who made the tr... Vis mer
Selskapet har svart
I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Fa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Imperial Ride is a London-based luxury chauffeur company providing reliable, discreet, and premium ground transportation in the UK and worldwide. We deliver seamless journeys for business, leisure, and special events, combining professional chauffeurs, an elite fleet, and transparent pricing. With a trusted global network covering over 60 cities, Imperial Ride serves executives, VIPs, and international travellers who value punctuality, privacy, and comfort. Our easy online booking, 24/7 availability, and consistent service standards ensure every journey is smooth from start to finish. Imperial Ride. Luxury travel, done properly.
Kontaktopplysninger
Cedar House Vine Lane, Hillingdon Uxbridge, London, UB10 0NF, London, Storbritannia
- +442080904926
- info@imperialride.com
- imperialride.com
4,9
Enestående
423 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Professional driver, excellent customer support
I recently booked my first ride with Imperial Ride in the Rolls Royce Phantom for my family and teen. The customer support was superb, and every question I threw at them, they answered! Our driver, Farooq, was extremely professional, and although he couldn't park directly outside our house, I received a call shortly explaining where he was parked. The drive went very smoothly without any delays, and I got the destination in a quicker time than I thought! Don't look anywhere else to book your chauffeur for any special occasion!
17. august 2021
Wedding
Great service turned up promptly arrived on time. Great service for my daughters wedding
16. august 2021
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Kind regards,
Imperial Ride
The service is great!!
The service is great!!! Thank you for taking good care of my family from airport to home!
14. august 2021
Svar fra Imperial Ride
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards,
Imperial Ride
Our experience with imperial ride has been great!
Our experience with imperial ride has been great.
We booked them to take our parents to The Savoy hotel in London for their wedding anniversary. The driver was so polite and lovely. There was traffic so the driver did arrive 45 minutes late and we was told that they would allow for traffic so this was slightly annoying but mum and dad were unaware so this didn’t affect their experience.
Would definitely recommend and would use again!
12. august 2021
Perfect airport transfer
Second trip using Imperial and wouldn’t hesitate to use again or recommend. Driver arrived on time (in fact a little early which is reassuring) and was friendly and polite. Car was, once again, immaculate. A great experience.
12. august 2021
Svar fra Imperial Ride
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Kind regards,
Imperial Ride
owner called me 100 times cancelled my…
owner called me 100 times cancelled my ride half way through made me pay twice and hasn't refund me
5. august 2021
Svar fra Imperial Ride
Hi, I am surprised to see your comment. As you know, the reason for my calls was your payment was declined, and later on, you said you would transfer via bank transfer; we still honored your booking and provided you service, 6 hours past we still didn't receive your payment, I was going to release the chauffeur earlier. But just because you left your bags in the vehicle. We waited 6 hours for you. I am shocked to see your comment even though you have not paid for your service. We have sent you multiple emails for the payment, and If we don't receive it on the mentioned date, we will take legal action.
Transportation from Heathrow
Professional service, i will not hesitate to use them agsin.
4. august 2021
Svar fra Imperial Ride
Dear Mr Ziad,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
10 STARS ALL THE WAY
10 STARS ALL THE WAY, FANTASTIC DRIVER VERY FRIENDLY HELPFUL AND SUPPORTIVE,ARRIVED WELL BEFORE TIME, VERY CLEAN AND NEW V CLASS MERCEDES. WOULD DEFINITLY USE AGAIN, EXCELLENT CUSTOMER SERVICE VERY HELPFUL.
THANKYOU IMPERIAL RIDE.
30. juli 2021
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
Imperial Ride
I hired a car from Imperial Ride on the 29th July 21, the driver "Shoaib Khan" was very proffsional, arrived on time, provided support when required and did follow trafic roles during the trip.
I'm very happy with service provided.
30. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
Drove me to my wedding :) Fantastic…
Drove me to my wedding :) Fantastic service, great driver, many thanks!
29. juli 2021
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
Excellent service.
23. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
Highly recommended
Very professional and responsive when it was about planning the trip and getting the information needed, totally customer focused in delivering the service, with an outstanding degree of caring towards my family. Highly reliable and therefore recommended! I would definitely use them again, Thank you
19. juli 2021
Svar fra Imperial Ride
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Kind regards,
Imperial Ride
Disappointed long term customer
I am a long term - very happy - customer with Imperial Ride. This morning I wrote some Emails for asking for a today quote for an airport transfer, no answer received. Then I called and was promised to get my quote within a short time. Nothing received. Called again and they told me now it's too late and I should search another company which is nearer to the airport.....
REALLY?
I told them in time for a quote and reservation and now it's too late and I have to run around finding another service.
I don't know what happened to the perfect service from Imperial Ride.
A disappointed customer
@ImperialRide
Pls check your emails from this morning, I sent at 08:24, 11:03 and 12:08 and I called you 2 times and talked to a guy, who promised to send me the quote by mail and then told me it's too late (at approx. 13:00).
Thanks for your answer, I will come back
7. juli 2021
Svar fra Imperial Ride
Hi, sorry but we don't hold any information in regards to your booking or calls. Please contact us on 02080904926 or send an email on info@imperialride.com
Kent to Netherlands (door to door)
Kent to Netherlands (door to door). Excellent value for money, very professional and stress-free I am so grateful. Thank you so much
22. juni 2021
Perfect Experience
Raza showed up early, helped me pack, had phone chargers and water available, answered questions, and was able to take me from East London straight to a small farmhouse in rural Ireland with no numerical street address.
21. juni 2021
Brilliant service and would highly…
Brilliant service and would highly recommend to anyone! Our driver was Nazeer Nuri who was professional and kind. My wife and I needed a driver for our wedding day and we were late for our booked time but our driver patiently waited for us and the Imperial Ride team kindly waived any waiting charges as a wedding gift. We appreciate the support on our wedding day, thanks again to Nazeer Nuri and the Imperial Ride team!
20. juni 2021
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.