The Singapore Eastern and Orient Train trip was fantastic and would deserve 5 stars except for the time "wasted" hanging around at Marina Bay Sands Hotel waiting for room allocation or transport to a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Another great holiday with ICE. From start to finish everything was made so easy for us & the itinerary was perfect. Two nights in the Marina Bay Sands Hotel in Singapore & three nights on the Belm... Vis mer
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The whole day was excellent. A very friendly welcome, great food and wine with excellent service throughout from all front of house staff. We were a party of 4 who had a thoroughly enjoyable day which... Vis mer
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Liked the hotel, location, food, service in the hospitality suite. Disliked the journey out due to little communication and no food / water. Not an ideal start to a trip when I was hosting, so felt l... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Kontaktopplysninger
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Storbritannia
- 01162 695979
- info@imperial.events
- imperial.events
4,1
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757 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 86 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top bedrijf
We hebben een hele prachtige bruiloft gehad, met mede dankzij Imperial events.
De service en personeel was top, De nieuwe decoratie is ook heel mooi geworden. Niks op aan te spreken alles was in zn geheel perfect zoals afgesproken.
5. april 2025
Anmeldelse skrevet uten oppfordring
Hotel excellent.Hospitality tickets for…
Hotel excellent.Hospitality tickets for racing disappointing.Not a good view from section of grandstand.Too many people for food and beverages.(No seating available,drinks ran out)
Have previously discussed frustration at not being able to upgrade to business or premium economy seats
10. april 2025
Svar fra Imperial Corporate Events
Thank you for taking the time to share your feedback with us. We're really glad to hear you enjoyed the hotel — it’s always great to know our accommodations hit the mark.
We’re sorry to hear that the view from your section of the grandstand didn’t meet your expectations. While the facility is positioned at the finish line — one of the most sought-after spots — we understand that personal experience can vary depending on the crowd and the layout of the day. Your comments are valid, and we’ll be taking them into account as we look at future improvements.
We also understand the frustrations around seating, food and beverage availability, and crowd levels. Dubai World Cup Day is an incredibly popular event, and while we aim to ensure smooth service throughout, we recognize there’s always room to improve during peak times.
As for flight upgrades, we know how important comfort is when traveling. While upgrade options were available, they were unfortunately limited and often come at a premium once a package is confirmed. We’re continuing to work with our partners to see how we can offer more flexibility and better value in the future.
Thanks again for your honest feedback. We truly appreciate it, and we hope to have the chance to give you a more enjoyable experience next time.
Be careful
Be careful - pretty unscrupulous and uncaring, tried to charge me £7500 per head for just tickets for US Open which I have since secure for a fraction of this price !
Imperial took my commemts seriously and investigated the issue and have agreed - " the individual will receive re-training" I am going to upgrde the review to 2 stars as a result
26. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Thank you for sharing your feedback. We take all comments seriously and strive to ensure our clients have the best experience.
We’d like to clarify that our pricing is based on providing more than just event tickets. We specialize in offering premium hospitality experiences, which include exclusive access, top-tier seating, gourmet catering, and personalized services. These added benefits make our packages more expensive than standard day tickets, but we believe they offer excellent value for those seeking an elevated event experience.
Svar fra Imperial Corporate Events
Thank you for sharing your feedback. We want to let you know that our Sales Manager, Emma is taking care of your complaint. We are committed to fixing this situation and hope to meet your expectations from now on. Once the process has been completed, we would appreciate it if you could consider updating your review. We truly value your input and appreciate your patience as we work towards a solution.
Great really enjoyed
22. mars 2025
Svar fra Imperial Corporate Events
Hi Mark,
Thanks for your review!
We're pleased you enjoyed your event and hope to see you again in the future!
Point of contact...Ashleigh was great…
Point of contact...Ashleigh was great with all information need for the day.
Great organised day
15. mars 2025
Svar fra Imperial Corporate Events
Good morning,
Thank you for taking the time to leave us a review.
We're thrilled to hear that Ashleigh was able to provide you with all the information required for your event. We hope that you enjoyed the event and look forward to hosting you again in the future!
I’ve already uploaded a review and no…
I’ve already uploaded a review and no one has taken the time to contact me to discuss.
22. mars 2025
Svar fra Imperial Corporate Events
Thank you for sharing your feedback with us.
We're sorry to hear that the pre-match hospitality atmosphere did not meet your expectations. We strive to provide an enjoyable experience for all our guests, and it's disappointing to learn that we fell short during your event.
Your comments are invaluable, and we will take them into account as we continue to improve the overall atmosphere and service for future events. We understand that the pre-match experience sets the tone for the day, and we're committed to ensuring it’s engaging and enjoyable for everyone.
We hope you'll give us another chance to provide a better experience during your next visit. If you have any further thoughts or suggestions, please don't hesitate to reach out to us directly.
Thank you again for your feedback, and we look forward to welcoming you back soon.
The telephone manner and organisational…
The telephone manner and organisational on the ground is very good
21. mars 2025
Svar fra Imperial Corporate Events
Hi Chris,
Thank you for taking the time to leave a review.
We're pleased to read that you have had an overall positive experience with Imperial. We would love to learn more about how we can provide a 5-star experience.
As always first class venue and service…
As always first class venue and service well done and thank you
20. mars 2025
Svar fra Imperial Corporate Events
Hi Chris,
Thank you for leaving us some valuable feedback.
We're thrilled to hear you enjoyed your recent event with us and hope to see you again in the future!
A sea of Green
A fabulous day at the Cheltenham festival on the Thursday, St Patrick’s day ☘️
A great event, epic racing and so much more to do at the venue, a fabulous table in the Platinum suite, amazing hospitality, good food, drink and well organised to get in an out. We’ll be back next year.
20. mars 2025
Svar fra Imperial Corporate Events
Hi Gareth,
Thank you so much fo leaving us a 5-star review. We're so pleased to hear that you enjoyed your time at Cheltenham Festival and we look forward to welcoming you next year!
Svar fra Imperial Corporate Events
Hi John,
Thank you for leaving us some positive feedback. We're most pleased to read that you enjoyed your recent experience.
We look forward to welcoming you again soon!
Fantastic event and Gee was excellent…
Fantastic event and Gee was excellent as always.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Hi Nick,
Thank you for leaving a 5-star review. We're so pleased you enjoyed your recent event with us! Your kind words have been passed on to Gee.
We hope to see you again soon!
6 Nations rugby
Thanks to Gee Kaur and Chloe at Imperial for sorting us out great tickets plus food and hotel for 6 nations rugby in Cardiff. A fantastic time, thank you!
15. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Hi Ken,
Thank you for taking the time to leave us some feedback. We're really pleased to read that you enjoyed your experience at the Six Nations.
We are interested in learning more about how we could improve next time to ensure you have a 5-star experience.
We hope to welcome you to a future event with us!
Really disappointed with the service
Really disappointed with the service - Turned up at the event to find that the promise of provided food and drink was not the case. We hugely overpaid for our tickets when chatting with other people in the box we shared. No one from Imperial was there to host either - Won't be using Imperial again.
22. februar 2025
Svar fra Imperial Corporate Events
Good Morning,
Thank you for taking the time to share your feedback—we truly appreciate it. We're sorry to hear that your experience did not meet your expectations. Upon reviewing your event summary, we wanted to clarify that your purchase was for a 'Ticket Only' package, and the inclusions were outlined in your event details, which did not include food or drink.
Additionally, your event summary specified that no team members would be present on-site, but all relevant contact details were provided should you have needed any assistance.
We sincerely apologise for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future.
A pleasure to deal with and will use again
Great communication and great experience overall
1. mars 2025
Svar fra Imperial Corporate Events
Good Morning Ricky,
Thank you for taking the time to leave us a review.
We're most pleased to hear that you enjoyed your experience and we look forward to welcoming you back with us soon!
Great event
Great event - well executed. We had an outstanding trip which had been extremely well organised - every little detail had been considered. Gee is an outstanding sales person - thank you for helping make this happen.
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Good afternoon,
Thank you for taking the time to leave us a 5-star review. We're really pleased to read that you enjoyed your recent experience with us. Your kind words have been passed on to Gee and we hope to welcome you again soon!
Thank you Gee Kaur
Thank you Gee Kaur for arranging our trip in your usual efficient and friendly manner. We had a great trip to Paris for Valentines Day, meeting superb people and indulging in lots of champagne and laughter. The show at the Moulin Rouge was superb and our table was next to the stage, giving a brilliant view.
Thank you to the Imperial girls in Paris, who were always on hand if you needed them
13. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Hello Dawn,
It sounds like you had a fabulous time in Paris! We're so glad to hear it. Thank you for taking the time to leave us a 5-star, your feedback has been passed on to Gee & the team.
We look forward to welcoming you again to a future event with us!
Nearly 5 stars, room for improvement
It was a great event, both the Restaurant and the show. Shame there wasn’t transportation in between events.
14. februar 2025
Svar fra Imperial Corporate Events
Hi Steve,
Thank you for your feedback. We're so glad you enjoyed the restaurant and the show! We’re sorry for any inconvenience caused by the lack of transportation between events. Your comments have been passed on, and we truly appreciate your input.
We hope to see you at a future event with us!
From Initial Booking with Matt Law to…
From Initial Booking with Matt Law to the end of the event Imperial Corporate Events provide an excellent service and ensure that all parties enjoy the occasion
1. februar 2025
Svar fra Imperial Corporate Events
Good Morning,
Thank you for leaving us a 5-star review! We're pleased that you enjoyed your recent experience with us and hope to welcome you again soon.
Your feedback has been passed on to Matt and the team.
First Class Experience
The event attended was Cirque de Soleil at the Royal Albert Hall. Brian, is great at finding events that suit me and this was no exception. He is always very helpful. This was an amazing first class experience. The food was excellent and there was a good choice of drinks. Great communication from the ICE team throughout the process.
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Imperial Corporate Events
Good morning,
Thank you for taking the time to leave us some feedback. We're most pleased that you enjoyed watching Cirque du Soleil! It sounds like you had a wonderful evening.
Your kind words have been passed on to Brian and the team and we hope to welcome you again soon.
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