The umbrella was beautiful, however they show it with a different clip sleeve. They sent it with a simple gold band displaying their name instead of the pear shaped Swarovski crystal sleeve shown. Ha... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love the umbrella and walking stick I purchased. They arrived in no time, however I am having problems with the import fees. I dud not realize at time of purchase that import fees were separate. UPS... Vis mer
The cane that I ordered exceeded my expectations in every way. I cannot think of a single negative comment.
I've been ordering umbrellas and canopies from them for years, simply because they're so unique and eye-catching. People always ask me where I bought my umbrella or canopy. They say it's beautifully d... Vis mer
Informasjon om virksomheten
Om ilMarchesato
Skrevet av virksomheten
Il Marchesato is a family Company founded in 1978 in Saluzzo, a tiny town in the North West of Italy, not far from Turin.
The name is after the old name of the area, and it means “The land of the Marquis”, a common way in the ancient times to define places according to the nobles in charge. From the beginning Il Marchesato makes hand made luxury umbreallas, walking sticks and shoehorns with a vast array of high quality materials.
Every single piece is mounted by hand, precious textiles cut by hand, sticks and handles are worked by the family members and porcelain handles painted by local artists working with the Company since longtime. Even the top notches and runners of the umbrellas are mounted and tested internally one by one.
Kontaktopplysninger
Via S. Giovanni Bosco, 6, 12037, Saluzzo, Italia
- +390175248430
- ilmarchesato@ilmarchesato.com
- ilmarchesato.com
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfection
This divine walking stick was delivered to me in Australia within the week! Absolutely delightful product. Very classy. Thank you
31. oktober 2025
Everything is super 👍👍👍
28. oktober 2025
walking sticks are amazing
These walking sticks are amazing. So much craft work went into each one. Exceeded my expectations!
25. oktober 2025
Got a bill from FedEx
Honestly, the product was good. But when I got a bill from FedEx to pay for shipping, I was shocked. I assumed shipping charges were included and paid prior like most other places. Please advise
24. oktober 2025
Svar fra ilMarchesato
Dear Joe,
Thank you for your review.
We are pleased that you appreciated the quality of the product.
Regarding the amount billed by FedEx, we would like to clarify that shipping was fully paid by our company. The charge you received was not for transport, but for U.S. customs duties and taxes, recently updated by the American authorities for imported goods.
As indicated on our website under Delivery Rates, and again at checkout, international orders may be subject to customs charges depending on the destination country. These fees are determined exclusively by U.S. Customs and are outside our control. FedEx acts only as an intermediary to collect these government-imposed duties.
We understand the inconvenience; however, these charges do not originate from us.
We sincerely hope for your understanding and remain at your disposal for any further assistance.
Kind regards,
ilMarchesato
Passionated with Design and Quality… 6⭐️…
Passionated with Design and Quality… 6⭐️
A Fashionable addiction 💛
22. oktober 2025
Beautiful umbrella
16. oktober 2025
Beautiful!!!!
18. november 2025
Anmeldelse skrevet uten oppfordring
Beautiful umbrella
Beautiful umbrella! Quality craftsmanship. Timely delivery.
Excellent communication throughout the purchasing process.
1. oktober 2025
Customer service was quick to respond…
Customer service was quick to respond to my inquiry when my order was delayed, and once it was ready I received it very quickly in California, all the way from Italy!
4. oktober 2025
Exquisite as always
Exquisite as always. Each item is a treasure of the finest quality.
1. oktober 2025
Wedding gift
Wedding gift. I like to give umbrellas as wedding gifts to my friends. this was by far the nicest one Ive bought. My friend got numerous compliments on it he told me.
6. oktober 2025
Thank you for sending me extra rubber…
Thank you for sending me extra rubber bands.
26. september 2025
Be aware you will receive a bill for Duty Charges
After the umbrella arrived, I received a bill for $60 USD for Duty Charges. I was not informed that I would incur this additional cost.
22. september 2025
Svar fra ilMarchesato
Dear John,
We’re truly sorry to read your review and to see that you rated your experience with one star solely because of the duty charge applied by your country’s customs office.
It’s important to clarify that these import duties are not applied or received by us, but are taxes imposed directly by the government of the destination country — in this case, the United States. This is a recent measure introduced by U.S. customs authorities, and it is entirely beyond our control.
We also wish to highlight that this information is clearly stated on our website: in the Delivery Rates and Refund Policy pages, and during checkout, where a note (accessible via the question mark icon) specifies that custom duties are always excluded.
While we fully understand your frustration, it’s unfortunate that your review does not mention the quality of the handmade product, the speed of production and shipment, or the customer assistance we always provide with care and dedication. Reducing the experience to an external customs tax doesn’t reflect the level of service and craftsmanship we consistently deliver to all our clients worldwide.
Thank you for your understanding.
The Marchesato Team
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