Glenn and Sue have been fantastic throughout our claim which has taken 11months, although it has been a very stressful period it has been relatively easy to communicate with Glenn or Sue who have alwa... Vis mer
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Thoroughly investigated my issues with my insurers and loss adjusters. Took all the pressure off of our team, kept us informed on every step along the way. Suggested corrections to the loss adjusters,... Vis mer
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I was at my wits end trying to navigate an insurance claim, with everyone involved being obtuse and evasive. Chris answered my pleas and was on the situation immediately. I hope I never have to use... Vis mer
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We were really struggling with our insurance claim until we decided to use ILA. Glen and Sue took charge of the claim and took the worry away from us. Thank you both for your help and support througho... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Independent Loss Adjusters, we represent the policyholder, not the insurer. If you need to make an insurance claim, our role is to help you secure the full entitlement available under your policy terms and conditions. We are regulated by the FCA, and we handle every claim with care, professionalism, and clear communication. Our approach is built around support, structure, and guidance. We explain what evidence is needed, how documentation should be presented, which approvals may be required, and what to expect at each stage of the process. We help you define the scope of damage, organise quotes, coordinate remedial works, and keep communication with the insurer focused and well-documented. Claim outcomes are typically based on policy wording, the cause and extent of damage, and the quality of supporting records. We make sure your claim is prepared thoroughly and presented clearly, so decisions can be made on a complete and accurate picture. If you would like support with an insurance claim, call us on 0800 002 5178 to discuss the next steps with our team.
Kontaktopplysninger
Unit L11, Ring Road, Zone 2, Burntwood Business Park, Burntwood, WS7 3JQ, Staffordshire, Storbritannia
- 0800 002 5178
- info@ilauk.co.uk
- ilauk.co.uk
4,7
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Escape of water insurance claim
Dealing with the insurance company by myself was a nightmare. Glenn was patience persistent and professional.
The results achieved was worth the time and effort put in by everyone concerned.
14. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
Thank you for your review. We appreciate your feedback and are pleased that you were happy with the service provided by Glenn.
What can I say 10/10
What can I say ?!
Mike and his team know what they are doing,
Long story short I crashed my car,
Transport came to take it away ,
6 weeks later when I picked up my car it had a big dent in the roof,
I refused to take it back but was made too days later,
I complained but no one would take fault , Big headache !!
So Mike took over my god he knows what’s he doing, kept me informed thought out , took away all the stress I was feeling, yep he won my case
My insurance offered me £300 but Mike got me £2030 .
Very happy with the team 👍10/10 for me .
Thanks Guys
2. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
Thank you for your kind words. Much appreciated. We are pleased to have been able to assist you in achieving the correct outcome.
Right from the start
Right from the start, Mike had our back after our house fire.
Very knowledgeable in his field, even though our insurance company wanted rebuff our claim because of a business element, Mike and his team kept us up to date and informed. He definitely added value to the claim as he would not settle for second best.
We are all extremely grateful for the work they did on our behalf.
Even now after receiving our settlement they are still fighting for us.
20. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
Thank you for taking the time to share your experience with us. We are touched by your kind words. Our primary goal is always to advocate for our clients and ensure they receive the best possible outcome, especially in challenging situations. We're glad to have been able to support you during such a difficult time.
ILA were fantastic from start to finish
After a fire in our property, Glenn and ILA were fantastic in dealing with our claim.
It was very hands off for us, with ILA managing everything right through to cash settlement, whilst being professional in everything they did.
Would recommend using ILA for any claims need you may have.
1. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Glenn has provided you with exceptional service during such a challenging time. Our team takes great pride in making the claims process as seamless and stress-free as possible for our valued clients.
Excellent from start to finish!
After our recently purchased property suffered an escape of water, rendering the house uninhabitable with major repairs required, I was becoming increasingly overwhelmed with the processes required in order to begin repairs through the insurance company. After seeing ILA advertised on Google, I reached out to Michael and his team who instantly put me at ease, providing exceptional guidance and kick starting the claims process. ILA handled everything with the highest professionalism, using their extensive network of suppliers to dry the house quickly, as well as renovate the property to an exceptionally high standard. They handled all correspondence with the insurance company and contractors renovating the property, providing updates on a regular basis and explaining any further actions in a simple, concise manner. I cannot thank ILA enough for their help over the past few months and I am extremely grateful to have had Michael and his team handle my claim. Without their assistance, the time taken to reinstate the property would have been severely delayed and extremely stressful; however, ILA were able to manage all elements on my behalf and deliver an exceptional service from start to finish. A special thanks also to Harvey who was terrific throughout and managed large portions of the claim and renovations with excellent attention to detail. Great work from all 👍
20. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
Thank you so much for your kind words and positive review! We are delighted to have been able to assist you in achieving the correct outcome for your claim.
Mike helped me with a recent claim and…
Mike helped me with a recent claim and handled everything from start to finish. If you’re ever in the unfortunate situation of having to raise an insurance claim, you absolutely need this company to deal with matters on your behalf. Without Mike’s help, my claim would not have been accepted as the insurers did not want to accept liability which is very common. If you have an insured event contact MIKE/this company before speaking to your insurer, he can present the claim on your behalf. You absolutely cannot afford to raise a claim with your insurer without an advocate working on your behalf. His knowledge of claims/the insurance process is unparalleled. It takes the stress out of the whole situation, and ultimately leads to a better outcome, including a higher payout and the insurer accepting liability as opposed to rejecting it. I don’t think there is anyone else out there, that could rival Mike and the service that he provides. 100% recommend this company’s to assist with a claim against your insurer.
12. juni 2023
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Svar fra Independent Loss Adjusters
Thank you so much for your incredible review! We're thrilled to hear that Mike provided exceptional assistance with your recent claim. We truly value your recommendation and appreciate the opportunity to be of service.
An amazing company doing great work.
An amazing company doing great work.
We had a large insurance claim in our new house and they managed the whole thing from start to finish. Great communication throughout the process and we definitely got a larger payout than if we had dealt with our insurance company directly.
Having someone so knowledgeable in our corner, who we knew had our best interests at heart was invaluable.
I would definitely recommend!
9. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra Independent Loss Adjusters
We really appreciate your positive review! Thank you for entrusting us with your insurance claim. Your kind words mean a lot to us!
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