Company lacks clarity
The website claims this product increases cellular omega-3 levels 3.5 times more than standard fish oil and 5 times more than krill oil. However, none of this is mentioned on the packaging. Instead, it only states that it is twice the concentration of standard fish oil. Additionally, the website says the product is IFOS certified, but there is no certification logo or mention of this on the package. In my opinion, while it may be a decent omega-3 supplement, it doesn’t live up to the claims made online. The product feels significantly less impressive than advertised. The information provided seems misleading.
Also, I recently placed my first order and purchased two omega-3 supplements (32,99 each). At the time of purchase, there was a promotion offering a free magnesium supplement. However, I did not receive the magnesium with my order. I later realised that it may not have been added to my basket, but as a first-time customer, this was not clearly explained during checkout. When I contacted customer service, they explained that “after 3 discount codes were applied, my order total dropped below the £50 threshold, so the order did not qualify for the free gift.” Understandable. But, this raises the question: why did the gift remain in the basket, and why wasn’t it removed automatically when the total dropped below the threshold?
In summary, everything about this company lacks clarity. Unfortunately, this experience has made me decide never to buy from them again, even though I usually spend a lot on supplements for my family of four.
14. mars 2026
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