Placed an order online for my son's uniform .. it took over 3 weeks to process then another 2 weeks to receive after being shipped .. when I called to inquire about my order - customer service represe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This is my third purchase of face masks from Ideal Uniforms. My daughters and I have small faces so having the adjustable ear loops (found on the printed design masks) are great. We also love the soft... Vis mer
I received all my child's school uniform on time even though there was an alert at checkout that some of my items might have delayed shipment for 3-4 weeks. They arrived clean and brand new in less th... Vis mer
Selskapet har svart
So this review is rated poorly due to slow processing and shipping. I reached out in regards to my order no response. Clothes are basic school logo uniforms. 4 stars on that I suppose but this isn't... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Ideal Uniforms offers a huge range of school and medical uniforms for sale, including uniforms for both boys and girls, and all ages and grade levels. You’ll quickly find even difficult sizes, including boys husky sizes and plus-sizes for girls, as well as options for all seasons, climates and types of school uniforms.
Kontaktopplysninger
1816 Flatbush Ave, 11210, Brooklyn, USA
- 7182525090
- customerservice@idealuniform.com
- idealuniform.com
2,5
Under middels
226 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Waste of time
I called the store because I needed further clarification re size chart for lab coats, they couldn’t help me. How could you run a store and not have knowledge of products. They told me I had to come to store even after I told them measurements!!!
23. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Angela,
I am sorry to hear about your experience. Our customer satisfaction team will be reaching out to you in an effort to understand what went wrong here. There are size charts available on most products across the site. Since our inventory is large and contains a diverse array of products, it is impossible to know the fitment of every product across various manufacturers . I apologize for any inconvenience you have encountered and we look forward to speaking with you in the hopes of improving your experience and that of others.
Quick response and shipment
19. august 2020
Anmeldelse skrevet uten oppfordring
I didn't receive one item
15. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Ellen,
To ensure that students have uniform items to use at the start of the school year, we have begun to ship orders that have been partially fulfilled. We will cover any additional shipping costs associated, and the remaining items will be sent as soon as they are received.
If you have received an order that contains missing items, rest assured our team will fulfill the remaining items as soon as they are received in our warehouse.
Timely delivery and quality of care of items shipped
I’ve never ordered online and have always gone to the store in Brooklyn to purchase but due to covid19 I chose to order online. I received all the items I ordered in a timely manner. The only problem was the school uniform pants I ordered aren’t the formal school uniform ones used by the students but it appeared as they were on the website and so i ordered them. I’ll have to Return and/or exchange for the right ones.Otherwise the order was correct and all the items had the emblem of the school as pictured online. I ordered overall 20 items ranging from skirts, shirts long and short, sweatpants, tee shirts and uniform pants. The quality and care of these items shipped were great. I would give 5 stars however because of the confusion of the uniform pants shown on the website, I’ll give 4 stars.
14. august 2020
Anmeldelse skrevet uten oppfordring
The uniforms were delivered in a very…
The uniforms were delivered in a very timely fashion, it actually arrived a week earlier. The quality is very good. The items do run small, and customers should consider going up a size or two.
14. august 2020
Anmeldelse skrevet uten oppfordring
Super Fast shipping
Super Fast shipping. Great price. Love the scrub top.
14. august 2020
Anmeldelse skrevet uten oppfordring
The website emptied out my cart…
The website emptied out my cart multiple times. It was not clear if the shirts have the emblem on it. Also there was a problem checking it out my order on hold.
13. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Isaiah,
I believe our team has reached out to you regarding why your order is being placed on hold.
If cookies are disabled on your device, or if you are using an anonymous proxy (IP Address) the Persistent cart feature will not work.
The protection and security of our customers is our top priority and orders are usually placed on hold due to our fraud protection system flagging it as suspicious due to a mismatch in the billing and shipping address. Our team has reached out to you, and was able to push the order through after verifying the information you provided.
Outstanding customer service!
Outstanding customer service! So appreciative of their help!
11. august 2020
Anmeldelse skrevet uten oppfordring
Slow delivery
The delivery take to much days. I still waitting for the uniform.
11. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Sandra,
This order left our fulfillment center within 48 Hours after it was placed. Your package was in transit for 6 days, although we sent it via USPS 3 Day service. Due to circumstances beyond our control, USPS shipments are experience severe delays in reaching their destinations . We apologize for any inconvenience this has caused you, we have reached out to USPS on multiple occasions in an effort to address this.
Thank you!
I will admit my first experience with ordering online was not pleasurable. When I left a poor review I was immediately contacted by Tezinsh and he was professional, understanding and truely cared about making the situation right. I appreciate a business and customer service center who is open to working with their customers and listening to try and make the shopping experience the best it can be.
Thank you Tezinsh!
10. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Kim,
We are sorry to hear that you had a less than satisfactory experience with your order. Our management team will be reaching out to you today so we can have a better understanding of the issues you experienced and ensure the appropriate measures are put in place to prevent this in the future. The satisfaction of our customers are essential to our success, and we look forward to working with you towards a solution.
Excellent quality clothing, and timely shipment of school uniforms
I received all my child's school uniform on time even though there was an alert at checkout that some of my items might have delayed shipment for 3-4 weeks. They arrived clean and brand new in less than one week. I am very pleased with my purchase. This was my first time purchasing school uniform online from this company and I must say that I am very impressed, and will definitely buy more stuff online from them in the near future.
8. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Thanks so much Suzette! We appreciate your patronage, and look forward to serving you again.
Ideal called us on a Sunday to ensure…
Ideal called us on a Sunday to ensure that they had the order correct and got it to us fast. The clothing looks great and is durable.
7. august 2020
Anmeldelse skrevet uten oppfordring
The embroidery wasn't well done on two…
The embroidery wasn't well done on two of my items. The stitching on the words wasn't a clean look.
7. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Ms.Clark, I am so sorry to hear this. Our team will be reaching out to discuss the details of your order.
Fast delivery
Fast delivery,good prices, and qualitynurse uniforms.
6. august 2020
Anmeldelse skrevet uten oppfordring
Gym uniforms
The winter is coming and children’s gym uniforms should be sweatpants not shorts.
6. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hi Doriel, Most schools have Gym Uniforms to accommodate winter and summer seasons. Can you send us an email with some more details about this to customerservice@idealuniform.com .
I ordered on-line & my order was…
I ordered on-line & my order was correct & everything in the box was nicely folded & put together.
6. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Thanks you so much Victoria! We appreciate your patronage, and look forward to serving you again.
Great experience!
Ordered uniforms and they were shipped the same day!!
3. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Thanks you so much! We appreciate your patronage, and look forward to serving you again.
I order these mask that said 1 to 3…
I order these mask that said 1 to 3 business days and it has been been over 2 weeks and still have not received them. I email your customer service and all I got back was that ups problem not ours. I did not feel like a valued customer after that. I dont believe I will order from this company again
3. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hello Alicia,
We apologize for the delay, we normally ship orders the same day or next business day after they are placed. Due to to the current climate, USPS is experiencing severe delays in shipping . We have reached out to you via email and will be actively monitoring the shipment status of your package. We apologize for any inconvenience this has caused.
Suggestions
I think there needs to be not so many emails. The person or person should call the client. I have read some really bad reviews please don't do me that way.
Thank you
Angela Mahoney
2. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Hi Angela, the satisfaction of our customers is essential to our success. Our team will be reaching out to you to gather further details about this review. We apologize for any inconvenience you may have experienced during your shopping experience.
I have loved all the mask from Ideal…
I have loved all the mask from Ideal Uniforms. Purchased kids and adult mask. Have purchased at 3 different times. Customer service is great also.
31. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra idealuniform.com
Thanks so much Darlene! We appreciate your patronage, and look forward to serving you again.
Dette er Trustpilot
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