Had two issues with my windows (a broken key lock and a broken handle, both user errors) and found it easy to contact Idealcombi and arrange the repairs through their support system. Ryan, their engin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Scheduled a service call on my doors that had dropped a little since installation making them difficult to close. Tom and Ryan arrived on time and dealt with everything very efficiently.
About 12 years after installation we were having a number if problems with our doors and windows, including stiff handles, damaged seals and ill-fitting doors. Tom arrived ar 8am, as we had been noti... Vis mer
Selskapet har svart
We purchased about £30k worth if windows and sliding doors. The Windows were fine but the pureview sliding doors (manufactured by Ultraline) were a very mixed bag. They look good and sliding / locking... Vis mer
Informasjon om virksomheten
Om Idealcombi UK
Skrevet av virksomheten
Idealcombi designs and manufacturers energy efficient windows, doors and sliding doors of high quality.
Visit Idealcombi for more information about our windows and doors.
Visit Idealcombi for more information about our windows and doors.
Kontaktopplysninger
Chancery Pavilion, Boycott Avenue, MK6 2TA, Milton Keynes, Storbritannia
- 01582 860 940
- direct@idealcombi.com
- idealcombi.com
4,4
Enestående
105 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Whitehaven
Very good service in coordinating and agreeing spec/scope.
Delivery/products in perfect condition on date and time!
20 odd Windows and doors performing very well. I'm experiencing rusting of external door handles/locks and I'm in discussion with Idealcombi regarding remedy.
External doors were not in Future range at time of ordering as the Futura range doors had no external locks/handles, so alternative had to be chosen. Idealcombi do not provide cills for the windows.
Wouldn't hesitate to recommend Idealcombi
11. juli 2016
Anmeldelse skrevet uten oppfordring
Svar fra Idealcombi UK
Hi David,
Thank you for the positive feedback.
Brian
Idealcombi UK
Good experience, amazingly good value, some little hiccups
I wouldn't hesitate to use this company again, or to recommend them. The price and quality are excellent, and the service extremely good. The only reason I haven't given 5/5 is we had some problems on details. Too complicated to go into, but our complaint was dealt with courteously, and in the end we decided to drop it as it could 'go behind a curtain' and the effort and inconvenience of pursuing it outweighed the benefit. Our order was a five figure number, and most of it was perfect, so it was still very good value even with a few glitches. And the windows are very nice!
p.s. the other review seems a bit harsh! I think it's unrealistic to expect compensation, and I think I'd have tried a timber repair. I can't see why it shouldn't be as good as new, it's all glued anyway, and especially if it was a painted frame which can easily be resprayed.
24. februar 2016
Anmeldelse skrevet uten oppfordring
Svar fra Idealcombi UK
Hi Stu
Thanks for your review and feedback on the service we provided you with.
If you have any questions in the future please don’t hesitate to get in contact.
Kind regards,
Tom Herring
Sales Team Manager
01582 869010
Who In Thier Right Mind Sells Faulty Goods?
Well... what can one say..
We gave this company a huge order to supply new doors and windows but sadly from the outset they made silly mistakes that we had to point out to them prior to delivery.
They demanded full payment prior to delivery but when the goods arrived one unit had a large chunk of wood knocked out of it's frame so we rejected it. What made this situation worse was that they refused to replace it. Instead they wanted to repair the unit...
We requested a new unit and compensation for the delays and damage on behalf of our clients but this company refused despite admitting liability.
Their sales manager and regional manager were very rude and didn't even appear to care about the terrible service they had provided.
BEWARE.... this company does not care about their customers, the service they provide or the condition of the products they deliver....
Its like ordering and buying a brand new car only to find it scratched on delivery. Who in their right mind would accept a repair.!
Let's hope they learn from their mistakes and the losses they incur due to the poor service they provide...
5. september 2014
Anmeldelse skrevet uten oppfordring
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