The item arrived on time (from Spain I believe, I am based in the UK) I didn't pay additional charges, tracking via Fedex was accurate and the price was good. Thank a lot :)
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had never heard of this firm before, but they are FIRST CLASS and very very reasonable prices even though they are based in Spain and the bike was Fedexed to me. The whole process took about 6 days,... Vis mer
Selskapet har svart
These guys are excellent. Based in Spain, they are often substantially cheaper than UK companies, and all VAT and tax was paid upfront with no unexpected charges on delivery. Delivery took a little... Vis mer
Selskapet har svart
Awesome bike at a great price. Delivery cost, custom duty and VAT to UK paid at checkout is the final price. Absolute no nasty surprises on delivery. The package arrived in perfect condition.... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.
IBKbike - Specialized Brand Store.
Skrevet av virksomheten
- Professional mechanics certified by Specialized.
- We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Fast shipping all over Europe. Payment with 3D Secure.
Free Shipping European Union orders +150€, 100% insured, shipment with DHL Express.
We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Kontaktopplysninger
Polígono Benta-aldea 26, 20270, Anoeta, Spania
- +34 843 99 99 54
- info@ibkbike.uk
- ibkbike.uk
4,7
Enestående
72 anmeldelser
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Gobik shorts shipped to UK quickly and…
Gobik shorts shipped to UK quickly and without incident after Brexit
25. februar 2021
Svar fra IBKbike.uk
Thank you!
Service excellent.
Service in purchasing process excellent but sadly the bike had a major manufacturing defect that’s kept it off the road for over a month until parts are available. (Brexit delays)
Local UK dealer fixing the problem
25. februar 2021
Svar fra IBKbike.uk
Mark!
Thank you for your feedback. We try to improve with your feedback.
If there was a defect, Specialized will always fix it. Sorry for the month without being able to ride the bike.
Disappointed
Disappointed. Canceled my order with no explanation. Quick with the refund though 🤦
25. februar 2021
Svar fra IBKbike.uk
Our apologies John,
The brand was out of stock and the purchase was promptly returned.
We tried to contact you but were unable to do so.
Really easy transaction
Really easy transaction. Once shipped it was delivered within 3 days.
22. februar 2021
Svar fra IBKbike.uk
Thank you very much for your purchase and for leaving us your opinion.
We work to provide the best possible service.
Best regards
To flee like the plague.
No communication, no delivery and Paypal refund without any explanation!
To flee like the plague.
Aucune communication, pas de livraison et remboursement Paypal sans aucune explication !
A fuir comme la peste.
19. februar 2021
Svar fra IBKbike.uk
I am very sorry but you have placed an order for France in the UK shop. The UK shop was shown without tax because of Brexit. You have to place the order in the ibkbike.fr shop and pay your country's taxes. Shipments to the UK have to go through customs and pay their taxes. We have sent you an email explaining all this information. Your bad score is because you don't want to pay a tax of more or less 5€, we don't think you have a justifiable reason other than to do harm. We have already cancelled your account.
Language French:
Je suis vraiment désolé mais vous avez passé une commande pour la France dans la boutique britannique. Le magasin britannique a été présenté sans taxe à cause de Brexit. Vous devez passer la commande dans la boutique ibkbike.fr et payer les taxes de votre pays. Pour les envois vers le Royaume-Uni, vous devez passer par la douane et payer leurs taxes. Nous vous avons envoyé un courriel expliquant toutes ces informations. Votre mauvais score est pour ne pas vouloir payer une taxe de plus ou moins 5€, nous ne pensons pas que vous ayez une raison justifiée autre que de faire du mal. Nous avons déjà annulé votre compte.
Excellent service
Excellent service. Unbeatable value and 1st class service. Speedy delivery service.
18. februar 2021
Svar fra IBKbike.uk
Barry! Thank You!
Promised delivery to U.K
Promised delivery to U.K. in 10 days maximum, but after 11 days the bike was still with the local carrier. I aborted the purchase because of this.
18. februar 2021
Svar fra IBKbike.uk
Hi Vince,
Due to the customs process in UK and Covid-19 some shipments may be delayed.
We will give you approximate delivery dates, but we can never guarantee exact delivery days and even less with the current conditions in Europe due to the pandemic.
A pity about your cancellation.
Regards!
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