Hype Locker UK Anmeldelser 479

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Good experience Worth mentioning an improvement for website. I had to open every product to view what sizes and options were available. I went to essentials FOG tracksuits but could not select any... Vis mer

Vurdert til 5 av 5 stjerner

Excellent Customer Service! Speedy delivery. Placed order for the Exciting Macaron Labubu late on Thursday night. Received it on Saturday. Fully tracked through Royal Mail. The Labubu is 100% Authenti... Vis mer

Vurdert til 5 av 5 stjerner

Placed an order for 3 Labubu’s on Sunday and delivered via Royal Mail on Wednesday. All perfectly packed, totally authentic (confirmed by QR on PopMart website). They look fantastic and we have been g... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Genuine product shipped fast. I ordered a labubu from here for my daughter’s birthday. I was wary of counterfeits and everywhere else legitimate was either out of stock of too long delivery time. Orde... Vis mer

Informasjon om virksomheten

  1. Skobutikk

Skrevet av virksomheten

Providing exclusive and highly sought-after footwear and clothing to our customers, with quick and hassle-free service.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

479 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Delivery was next day

Delivery was next day, which was good, but unfortunately everything after that has been disappointing.

The Trapstar tracksuit developed a fault after the very first wash, despite being washed exactly according to the care instructions (inside out at 30°C). The front logo started lifting immediately, which is unacceptable for an item costing nearly £200.

I have now sent four emails, including photographs of the fault, and have received no response at all. Very poor after-sales service and extremely disappointing quality for such an expensive item.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hype Locker UK

Svar fra Hype Locker UK

Hi Julie,

We're sorry to hear that you're unhappy with your order. We did respond to your emails on 19th March and 24th March, however on some occasions replies can be filtered into junk folders, which may be why you didn't see them initially.

We've since spoken to you and arranged a free return so we can complete the resolution for you. As soon as the return is received back with us, we’ll proceed with resolving this for you.

Kind regards,
Hype Locker UK

Vurdert til 5 av 5 stjerner

Amazing service

Was my first time ordering and I was pleased, the order was simple to do and it came fast, I left late to order and it came in time for me was very impressed, kept up to date with delivery too.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very good service

Very good service! Ordered item online on 10th March, shipped express delivery (1 -2 days) received on 11th March. Parcel received in excellent condition.
Thank you

10. mars 2026
Vurdert til 5 av 5 stjerner

Great experience so far

Great experience so far. Customer services resolved my issue when I placed my order wrong quickly and efficiently and ive recieved the 1st item as scheduled and all is good.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hype Locker have been great

Hype Locker have been great, there was an issue with the order which they sorted immediately, really great customer service, super responsive, would use them again. Thank you for the coat, my son loves it!

18. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The website was easy to use

The website was easy to use. I was kept informed about the delivery. This was useful especially as it was going to a different address.
The products arrived well packaged and in perfect condition. Brilliant

2. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Slow response

The process for a refund takes too long. Once you email, you have to email again 2 days later for a response. Have to wait ages again once item is sent next day delivery. Needs improvement with faster processes.

2. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hype Locker UK

Svar fra Hype Locker UK

Hi there,

Thank you for taking the time to leave feedback.

When you contacted us, you requested an exchange for a different size. That size was listed as out of stock at the time of your request, however we still double-checked availability internally to be certain we weren’t able to fulfil the request, which we confirmed the following day.

Once you confirmed that you’d like to proceed with a return instead, we replied within minutes with return instructions. Your refund was then processed in full on the same day the item was received back with us.

We always aim to handle returns and refunds as efficiently as possible while ensuring items are checked correctly on arrival, and we appreciate your patience during the process.

Kind regards,
Hype Locker UK

Vurdert til 4 av 5 stjerner

Poor search options

Good experience
Worth mentioning an improvement for website. I had to open every product to view what sizes and options were available.
I went to essentials FOG tracksuits but could not select any filters so had to open every option to view available sizes. Even though I selected tracksuits some were only hoodie or bottoms available.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

The ‘blind box’ is a recipe for disappointment

Very quick delivery but I really don’t like the ‘blind box’ situation. My disabled, autistic grandson asked for a second Labubu for his birthday and we explained that he may receive the same one and he said he was ok with that. An identical one arrived and although he put on a brave face, the disappointment in his eyes was heartbreaking. I feel this is a complete con to make you buy more.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hype Locker UK

Svar fra Hype Locker UK

Hi Val,

Thank you for your feedback and we're glad that your order arrived very quickly.

We're sorry to hear that the colour inside your blind box was disappointing on this occasion. Each blind box has a randomly selected character inside, and this is how Pop Mart designs and releases Labubu figures worldwide. The mystery element is regarded as an exciting feature of the Labubu unboxing experience.

We understand that the surprise aspect won’t suit everyone, which is why we’ve previously offered limited 'Pick Your Colour' options for customers who prefer certainty. Many collectors, however, specifically enjoy the randomness and excitement of blind boxes.

Regards,
The HLUK Team

Vurdert til 5 av 5 stjerner

A site you can trust.

I have used Hype Locker a few times now for purchasing Labubu's for my granddaughters.
I know that these are genuine Labubu's and although they may be a little bit expensive it's worth it for peace of mind.So when they recently opened their vault I was delighted as I know what colours they wanted.
They deliver quickly, all the items are packed with care and you receive points to use against your next purchase, what's not to like

31. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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