Very responsive customer service team at Huckberry. Anytime a purchased item was the wrong size, they made the return and exchange super easy. I love the quality of the Huckberry products.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Each item I have bought from huckberry has been quality and exactly as described. I love the 365 pant the most. Their website is well doe and easy to use as well. Their communication on shipping is... Vis mer
Finally,shirts that fit me well. They're super comfy and will recommend to friends. Thanks for being a great company!
Unique product offerings and less known providers that have manufactured products that are better than what is provided by major retailers.
Informasjon om virksomheten
Skrevet av virksomheten
Huckberry is an independent online retailer and magazine for those who love adventure. We're a team of 80ish based in Austin, Texas with offices in San Francisco and Columbus, Ohio. Over a million and a half young, active professionals trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service is excellent
Customer service is excellent. They work to get the facts about the situation and act decisively to address problems and issues that may arise. Love shopping at Huckberry!
I purchased shorts and found they did…
I purchased shorts and found they did not fit. The paid return was easy and the customer service responded in a reasonable time frame.
Had a great experience as always
Had a great experience as always. Returned some items with help from the team without problems. I sent two separate returns in one package, this caused a delay in the refund that when brought to their attention was quickly corrected.
Great offerings, great return system, great customer service. Highly recommend.
Great company
Great company, ships fast and stands behind their products.
I appreciate the quick response to my…
I appreciate the quick response to my inquiry about my refund.
After a shipping mistake they made it…
After a shipping mistake they made it right by offering me a discount on items that could not be fulfilled and letting me donate the shirt that was shipped by mistake. Excellent company both online and the physical stores.
Huckberry, a true purveyor of fine…
Huckberry is a true purveyor of fine goods period. If and when a product isn’t perfect they always make it right and fast. They are the top in men’s fine apparel, outdoor gear, knives, home wares from huge trusted names to boutique handmade expert goods. There team is honest and fast. My favorite online site by a country mile.
They have the best support
They have the best support. Super helpful when I am trying new gear and styles. I recently missed my return window and they warmly helped me out!
Here to praise the fantastic team at…
Here to praise the fantastic team at Huckberry, hands down, my favorite brand.
Awesome
Amazing clothes with even better customer service!
First Rate Support
My all-around experience with Huckberry is always first rate. The selection of quality gear is second to none. Returns, if needed, are simple. Huckberry's friendly and accommodating support staff are on (rare) issues immediately. Huckberry goes above and beyond in every aspect of the buying experience. In my recent case Huckberry gave me credit for my purchase, told me I could keep the purchase, and also gave me a discount code for my next purchase. First rate.
Excellent
This company provides amazing customer service- expeditious, professional and always in support of the customer.
Truly impressed
I recently purchased a pair of shoes from Huckberry and have been extremely impressed with both the quality and overall experience. The shoes feel great right out of the box, with excellent comfort, craftsmanship, and attention to detail. You can tell they are made with high-quality materials designed to last.
What truly stood out, however, was Huckberry’s exceptional customer service. Their team was responsive, professional, and genuinely committed to ensuring a great customer experience. It’s refreshing to purchase from a company that values both product quality and customer satisfaction. I highly recommend Huckberry and will definitely be purchasing from them again.
Turkish Towels
I purchased Turkish towels (5) from Huckberry in Nov 2024. Since I was still using my towel purchases from Turkey, I used my first towel from Huckberry very recently. The issue was the absorbency of the towel, attempted wiping 2-3 times but still had to use a second towel to wipe myself dry. The towels look good and fabric feels nice but just do not wipe.
Anyway I didn’t open any more packs, since I did not see any purpose.
I contacted Huckberry mainly to inform them about this problem.
They asked me for my order / receipt and once I forwarded that, they gladly gave me credit for the whole
amount.
Kudos to them for this prompt and kind gesture towards their customer, which they were not obliged to do so.
Fast & Friendly Service
Fast, friendly, and solution-oriented service. Appreciated them prioritizing service over arbitrary policy!
Huckberry replaced my damaged gear quickly
Huckberry replaced my damaged gear quickly and gave me a discount. Their customer service was amazing.
Einer der besten Shops für mich
Einer der besten Shops für mich. Ich bestelle schon seit jahren aus der Schweiz und hatte noch nie Probleme. Die Kleider sind von bester Qualität und das noch zu äusserst fairen preisen. Der Versand klappt immer reibungslos!
Always find unique and quality options…
Always find unique and quality options on Huckleberry!
Great customer service
Customer support team was willing to listen and understand the issue I had quickly and offered a generous resolution.
Order fixed after complaint
I was concerned by order was lost in the mail. Its seems Huckberry was a little resistant to admit that as the days went on. I was prompted to leave a review prior to receiving my order, so I left a 1 star saying I had yet to receive... At that point I was reached out to saying HB would fill my order from new stock, and I received it quickly once it was shipped.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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