Hoverboard Anmeldelser 

May I just say that your support and service has been excellent and greatly appreciated thank you. It’s hard to put a value in this but you clearly care about your customer experience and that makes a massive difference. Thank you.

Bought Hoverboard and cart it for my son's birthday. The Hoverboard got lost and after contacting the customer service they sent a replavement to arrive for the next day. My son said it was the best present he had ever received. I preferred this product over the one over the copies as the battery life is longer and it has the UK safety guarantee. It looks strudy and the cart is easy to assemble to the Hoverboard.

Have now bought two boards from Hoverboard and the service received both times from has been exemplary. Email advice sought and given within the hour, ordered by email and delivered next day. Two very happy Grandchildren! Many thanks Emma 😊

Ordered my daughter the board and kart bundle ready for Xmas, which was very reasonably priced! The website is very easy to navigate, plenty of option and easy checkout. Ordered it in the afternoon of the Monday, got the relevant email confirmation... items arrived the morning of the next day by courier! I did check with customer service to see if both parcels (board & kart) were arriving same day, got an instant response back as well as the delivery of second parcel the same day!
Can't fault the service, can't comment on the hoverboard as yet but the item is of excellent quality on inspection!

The Hoverboard team’s customer service is first class. Responsive, professional and a pleasure to deal with. Emma specifically was first class. The products are also excellent quality. Wouldn’t hesitate to use again or recommend.

Ranger with Pro kart bundle
Bought this bundle from Hoverboard, great price and excellent board, my granddaughter loves it!
Had a few queries which Emma and the team were very patient with me resolving
Can't recommend highly enough

Bought the hover cart bundle, excellent product. My son is never off it. Quick delivery and customer service team very helpful aswell. Would highly recommend

Excellent service. Very helpful. My son ordered a hoverboard in error without my consent and I explained the situation to the company and Emma organised a quick refund for me. Very happy with how understanding they were about the situation. Brilliant customer service

Great product and fantastic helpful service. If anyone is in the market for a hoverboard these are the people to use.

A board bought for my daughter at Xmas. Loads to choose from but went for Hoverboard because of the reviews. More expensive but seemed best choice. It is brilliant: my 8 year old loves it.
After three months the Board started to malfunction but customer service dealt with my query helpfully, speedily and effectively, sending me a short video to recalibrate the board and resolve the problem. Superb customer service. Great board, great service, great British company. Highly recommended

Bought my son a board and cart for his birthday… he loves it!
The board itself is great, battery lasts 5 times as long as his mates and it’s very quick.
Great aftercare as well when I had questions!
Thanks

Excellent product and excellent customer service. Highly recommended.

Great product and service

I bought my daughter a hover board and a hoverkraft for Christmas. In her own words she said this is the best present ever.
There is a very good range of boards and hoverkrafts to choose from. The delivery was very fast and came within the date stated. The instructions for the hoverkraft set up is simple to follow. I would highly recommend

Great product, great service.
Soooo impressed with Hoverboard, particularly Emma in Customer Services. The board we had ordered for a Christmas present arrived with a small fault. By the time I noticed it was pretty close to Christmas! Emma responded to my panicked email straightaway and arranged for a swift exchange. All done and dusted in 3 days - could not believe it!! And the board itself is fantastic, my 9 year old has been on it non-stop over this rainy and for us self-isolating Christmas.
She can’t wait to take it outside the house now!
Thank you Hoverboard 🙏

I ordered a hover board last minute, the week before Christmas. I was so impressed, delivery was just 2 days. Many designs to choose, we went for camouflage, my son loves it.

We changed our minds for our little girl’s Xmas present last minute and wanted to return the hoverboard and kart. The customer service was amazing. They refunded the money straight away, in time for Xmas. Extremely happy with the quick service.

Hi,

I just wanted to say thank you for sorting out the issue with kids hoverboard. I can honestly say that from the moment I contacted you in regard to this issue I have received nothing but professional and courteous service.
You resolved the problem swiftly and returned the Hoverboard within 2 days.
This is probably the best customer service experience that I have ever had and you should all be congratulated keep up the good work.

Thanks again Ian.

Excellent customer service, after having poor experiences with other similar companies it was a pleasure to deal them. Great quality product and at a competitive price, would 100% use again in the future.

Great Service. We have bought 2 hoverboards and our 5 & 8 year old grandsons delighted with them. We made a mistake with colour order with second one and the whole team went above and beyond to get proper colour out as ASAP, even calling back when they had a missed call from me at night! WELL DONE TEAM HOVERBOARD.

After a small shaky start....... not riding but with the Hoverboard itself I can say that I am impressed with the product and the companies customer service. I purchased the Hoverboard for my daughters birthday. Unfortunately within a week one set of lights stopped working. I contacted the company (Emily and Danny) and despite the covid difficulties they sent out a replacement hoverboard no issues. They have communicated clearly and quickly which is refreshing when some companies are using the current pandemic as an excuse to offer poor customer service. I now have a happy daughter, lovely Hoverboard and some jealous brothers....... I will certainly use Emily and Danny again.