I had ordered the Spinner Chain/Earring offer but when I received it and put the chain on, it fell off within minutes as the clasp had broke off. I have a few chains from H+C and this is the first tim... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely LOVE my haul from hoops and chains! I actually lost one of my earings almost as soon as I'd received them and emailed to ask if I could buy a singular one to make a pair again, they emailed... Vis mer
Each piece is a delight. I was so impressed with the first purchase that I just kept going back and buying more. Items are great quality, keep their colour and are genuinely lovely to wear.... Vis mer
Hoop + Chains are one of my favourite companies. I've been buying jewellery since they first started up for friends, nieces, everyone. Recently I was desperate to get a rude chain for friend's leaving... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HOOPS + CHAINS LDN is a bold London-based jewellery brand specialising in fun statement waterproof pieces inspired by London culture. Taking cues from the U.K. rave scene, all pieces are designed in Brixton, South London. It's for people who aren't afraid to live their 'fuckit' moments and say what they think, even if they have to hide the chains under their clothes when it's time for work!
Kontaktopplysninger
Storbritannia
- oi@hoopsandchains.com
- hoopsandchains.com
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love their jewellery
I love their jewellery. I only wear hoops n chains, they last and last. I've had my chain for at least 3 years and it's still untarnished. They're also at a perfect price and quality for those of us who don't want to wear throwaway rubbish, but don't want to pay for real gold when I'm constantly losing an earring!
Great company
Great company, exactly like the photos, really good quality jewellery and super fast delivery too!
I agree that your service was not up to…
I agree that your service was not up to yr usual standards but I sent an email & you rectified yr service. A ‘Don’t be a D..K necklace I sent to my pal broke & you replaced it straight away, top notch service & im so pleased as I love your jewellery & your customer service, thank you. YAY. Flo.
Perfectly subversive necklace
I bought the WTF necklace to acknowledge and celebrate going through a tough time recently. I love this necklace! It’s subtle enough to wear everyday while I know what it’s really saying. Subversive in the best possible way.
Excellent quality
Had my gold necklaces for 3 years now and they still haven't tarnished. Love everything from here
Love this company
Love this company - have a number of their items and they were all shipped super fast. I’ve been travelling for a few months and everything has withstood lots of sun, sea, chlorine and sun cream! All still looking banging
Great company
Great company, love their range of products and the quality is top tier!
Ordered the junglist necklace
Ordered the junglist necklace, I love it more than life. Loads of comments on it too. I lost the first one and loved it so much I couldn’t manage without it so bought another. They came in a delish little gift box, super nice! All the stars.
obsessed with this brand
obsessed with this brand. Consistently insane items that get so much attention
The Best
My favourite, and most often, only place to go for my bling, shiney, accessory needs, that capture my feels xx Bloody love them and buy pieces for all my friends over the years since they started ❤️
Always top class jewellery
Always top class jewellery, packaging, delivery time and customer service from this lot. Big fan! Big ups!
Hoop + Chains are one of my favourite…
Hoop + Chains are one of my favourite companies. I've been buying jewellery since they first started up for friends, nieces, everyone. Recently I was desperate to get a rude chain for friend's leaving party in London and I contacted them directly and - guess what - they even delivered it to central London. The quality is excellent. I've been wearing my spinner for five years without tarnishing.
Great quality 👌
A Christmas present from my best pal…
A Christmas present from my best pal which I fell in Love with immediately, wore non stop. I had one little problem with it and H&C immediately solved it, without involving my friend, total hassle free and I now have it on my neck NOT coming off...ever......Fabulous Gift, Fabulous Company, Fabulous & Superb customer service.....thank you to my dear Pal and H&C for ease and care of sorting out every thing so easily ! :-) 10/10 stars x Beautiful necklace LOVE it ! x
Communication and receiving the items I…
Communication and receiving the items I purchased was excellent, and the items themselves were of good quality and quite satisfactory.
Very poor customer service response time
UPDATE
They never did send the chain or respond further to any of my emails after the response I received from Scarlett on Feb 24.
I reordered the chain through them (not through wolf and badger) and it came in an earring box (not the necklace box I got with the first chain). There was a promo for free earrings if you spent a certain amount but they could not be added to cart without being charged for them. I emailed about this-got a very timely response and they did include the earrings with my order-so they did well with that.
I then got an email from Katie (one of the owners) asking me about my first order. I replied saying it was not my first order and gave feedback about my actual first experience. Still have not received any reply. Don’t waste peoples time and go out of your way to solicit feedback if you are not going to bother further. Just poor form.
Original review-
Ordered TWO of same chain through WOLF AND BADGER website from HOOPS AND CHAINS LDN.
I only received one in package. I contacted both wolf and badger as well as HOOPS AND CHAINS through both customer service depts.
After several days Scarlett did reply to my email citing this was human error apologizing and assurance that day or the following day the chain would be sent to me.
This was four days ago-no further reply to emails about tracking the item.
Wolf and Badger could not receive a reply either from this seller (though Hoops and Chains sells on this platform)so they refunded me through their website which sells from this designer.
I have emailed again asking whether this has been sent as I got a refund through wolf and badger and NEED this item as they are matching gifts for two people and one does not work for me and do not know how to go about getting my second one now.
They just do not respond. Original email from myself and wolf and badger feb 18-response from Hoops and chains was Feb 24. They did not ship the item as promised as of today Feb 28. Have not responded to any further emails.
Proper smiley necklace for the old…
Proper smiley necklace for the old school ravers! Loved it, even better than I thought. Chain and the smiley are both quality with a bit of weight to them. After buying and returning chains and bracelets from another online retailer (manjuras) I was not sure what I’d be receiving but delighted with the purchase. Had loads of comments too! 😊😊😊
Excellent customer service
Excellent customer service. I originally received the wrong product and this was resolved quickly and easily. Also, I LOVE the ring I bought and I then decided I also loved the one that came by mistake...so ended up buying that too! Fabulous experience all round :)
Really love the quality of the ear…
Really love the quality of the ear rings and my bestie who’s from Brixton was made up with them for her birthday and it made her feel like she’s still south of the river, while living up here in Manchester
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








