Our couch is wonderful. Sturdy yet cozy. We had a bit of a hiccup with delivery. Two people definitely required for assembly. Would recommend white glove delivery and set up if that’s an option.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was such a simple process from start to finish designing just the right sectional for our home. We started with ordering swatches to decide on what fabric we liked best. Then we ordered a single se... Vis mer
Selskapet har svart
While delivering early is usually a good thing, our delivery occured 3 days after we ordered. Great except we had arranged to donate our old furniture the following week and this was being delivered t... Vis mer
Selskapet har svart
I like how the furniture is modular and I like being able to switch covers (although the covers are expensive!). BUT the edges are not cushioned and are sharp! My granddaughter has scraped her skin (a... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial.
Kontaktopplysninger
Cannongate Drive 3015, 46808, Fort Wayne, USA
- homereserve.com
4,5
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great people, not just great furniture
Great furniture, great customer and a real 10 warranty! I had replacement pieces to fix a broken ottoman after one email. No back and forth, no "it can't be repaired"- just darn good customer service that has kept me as a customer for over 15 years. I will keep buying more when I need it.
7. juni 2026
Svar fra Home Reserve
Thank you so much for 15 years of support! We’re so glad we could make the replacement process simple and get your ottoman taken care of quickly. That’s exactly what our 10-year warranty is here for! We’re grateful to have you as part of the Home Reserve family and look forward to being here whenever you need us again.
Love the products and love the customer…
Love the products and love the customer service.
8. juni 2026
Svar fra Home Reserve
Thank you so much! We’re so happy to hear you love both the furniture and your experience with our team. We truly appreciate you choosing Home Reserve!
Easy Process
Customer service was kind, easy, and efficient! I was able to get an immediate email response with a quote for replacements.
8. juni 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad our team was able to respond quickly and make the replacement quote process easy for you. We truly appreciate your kind words about our customer service!
Most comfy couch ever
I have placed five orders with Home Reserve. I started with the 60 day chair trial. I have added to my couch 2 pieces at a time. Three of my orders required me to seek help from customer service to change errors I had made. A real person was able to help me each time. I love my Home Reserve. My couch keeps growing and growing. It is velvety soft and very comfortable. I can't recommend them enough.
8. juni 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad the No Risk Trial helped you get started and that you’ve been able to keep adding to your couch over time. It means so much to hear that our team has been able to help with each order along the way, and we love knowing your Home Reserve keeps growing with you!
Was able to replace one damaged cushion…
Was able to replace one damaged cushion cover instead of the entire sectional! Perfect match!
8. juni 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad we were able to help you replace just the damaged cushion cover instead of needing to replace the whole sectional. It’s wonderful to hear the match was perfect!
Always great customer service
Always great customer service, and the couch I have from them has held up well even through moves!
14. april 2026
Svar fra Home Reserve
Thank you so much! We’re so glad to hear our team has continued to take good care of you and that your couch has held up well through multiple moves. That kind of flexibility and durability is exactly what we hope our furniture brings to your home!
Fabric Selection Was Great
I liked all the fabric selections and they made it easy to get samples prior to making final selection. The couch was delivered timely and instructions were clear. We are enjoying the new couch and so far, we love it!
29. mai 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad the fabric samples helped make your selection easier and that delivery and assembly went smoothly. It’s wonderful to hear you’re enjoying your new couch and loving it so far!
Svar fra Home Reserve
Thank you so much! We’re so glad to hear you had a great experience with our team and that you’re loving the product. We truly appreciate you choosing Home Reserve!
Love my new sectional
Love my new sectional. The delivery was great and I had it put together by myself in just a few hours. I'm 73 years old and was able to bring the boxes into the house by myself.
4. juni 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so happy to hear you love your new sectional and that delivery and assembly went so smoothly. It’s wonderful to know the boxes were manageable and that you were able to get everything put together on your own in just a few hours!
Amazing Products/Exceptional Customer Service
This company is top-tier for sure! Not only is the couch comfortable and stylish, but the warranty conveys the quality of their work and their pride in what they have to offer. We put in a warranty claim three years after initial purchase and had the replacement in our hands about a week later- with the most prompt and supportive communication I've seen in a long time. It is amazing to know there are still places that do business this way, Home Reserve is our go-to recommendation!
3. juni 2026
Svar fra Home Reserve
Thank you so much for this incredible review! We’re thrilled to hear you’re still loving your couch years later and that our team was able to make the warranty process smooth, supportive, and quick. It means so much to know Home Reserve has earned your recommendation, and we truly appreciate you sharing your experience!
I have been receiving replacement seats…
I have been receiving replacement seats for awhile and they are always shipped quickly! They have improved the quality of the seat replacements so they don’t break as easily’
28. mai 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad our team has been able to get replacement seats out to you quickly, and it’s wonderful to hear you’ve noticed the improvements in quality. We truly appreciate you sticking with us and giving us the chance to keep your furniture working well for you.
Happy with this company
Customer service and instructions were easy. Even though, it was a bit of work to put it together, I liked knowing how it was constructed. It feels solid and I liked how many ways you could configure it. I also was very happy with the trial piece as I changed my layout based on how the 1 piece looked in the room
3. juni 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad the trial piece helped you feel confident in your layout before ordering more. It’s wonderful to hear that assembly went smoothly, the furniture feels solid, and you enjoyed seeing how everything is built and how flexible the configurations can be.
We were considering a HomeReserve small…
We were considering a HomeReserve small sectional. We ordered several fabric samples- they were REALLY BEAUTIFUL! We ended up FOR NOW sticking with our leather sofa and never did the single piece trial but we will definitely look at them again in the future when we decide to give up this sofa.
26. mai 2026
Svar fra Home Reserve
Thank you so much for considering Home Reserve! We’re so glad you loved the fabric samples, even if the timing wasn’t quite right for a new sectional just yet. We’d be happy to help whenever you’re ready to take another look in the future!
The customer service is excellent
The customer service is excellent, the product wonderful!
28. mai 2026
Svar fra Home Reserve
Thank you so much! We’re thrilled to hear you had such a great experience with both our team and the furniture. We truly appreciate you choosing Home Reserve!
A lot of putting together the price…
A lot of putting together the price should be lower for the amount of work you have to put into the couch itself between sanding and assembly of every piece on top of fabric that fits so snug you feel like your going to rip it getting it on. I would consider something else in the future for sure. Basically thick plywood for the 1800 I spent not worth the brand new price tag at all I could get something pre assembled for that price and will in the future.
29. mai 2026
Svar fra Home Reserve
furniture is designed to ship flat-packed and be assembled at home, but we understand that the assembly amd fabric can feel like a lot of work, especially when expectations don’t match the experience.
The snug fabric fit is intentional so the finished piece has a clean, tailored look once assembled, but it should never feel so difficult that it takes away from the excitement of the new furniture. We really appreciate you sharing this feedback, and we’re sorry this left you feeling disappointed in the value of your purchase.
The sofa is perfect for my space
The sofa is perfect for my space and they were fairly easy to put together. We were missing part of the sofa and customer service got it to us right away
1. mai 2026
Svar fra Home Reserve
Thank you so much for your wonderful review! We're thrilled to hear your sofa is a perfect fit for your space and that assembly went smoothly overall. We're also glad our customer support team was able to get your missing part to you quickly so you could finish putting everything together. We truly appreciate your support and hope you enjoy your Home Reserve furniture for many years to come!
Smooth process
The website made it easy to decide on style and which units would fit. Overall great experience with choosing our furniture.
19. mars 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re so glad to hear the website made it easy to find the right style and pieces for your space. We hope you love your new furniture for years to come!
Couch for Tiny Home
Great customer service and the product is well made. Once assembled, it's very sturdy and comfortable. Fabric is thick and well made. Looks great in the space.
25. mai 2026
Svar fra Home Reserve
Thank you so much for your kind words! We’re so glad to hear your furniture feels sturdy and comfortable, and that the fabric looks great in your space. We truly appreciate you choosing Home Reserve!
The wood in one of our sectional pieces…
The wood in one of our sectional pieces broke and we ordered a replacement through our warranty. It was a very painless process and we received the replacement promptly. We are very satisfied with our product and your customer service.
26. mai 2026
Svar fra Home Reserve
Thank you so much for sharing this! We’re sorry one of the wood pieces broke, but we’re so glad the warranty process was simple and that your replacement arrived quickly. It means a lot to hear you’re happy with both your furniture and the care from our team!
Easy to follow directions in assembling…
Easy to follow directions in assembling sectionals
20. februar 2026
Svar fra Home Reserve
Thank you so much! We’re so glad the directions were easy to follow and that assembly went smoothly. We hope you love your new sectional!
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