Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Vis mer
Selskapet har svart
Intially the site makes more issues,server not working lots of problems.But live chat support team helped lot especially gaetan,natasha .Thank you NB :please its request ,could you please mention doc... Vis mer
Selskapet har svart
Horrendous company for referencing. Won’t accept official payslips or bank statements as proof of income?!? If you’re self employed or run your own business you have no chance of being appro... Vis mer
Selskapet har svart
4,2
Bra
695 anmeldelser
Har svart på 69 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Good job and Sean was promptly…
Good job and Sean was promptly responding to text and giving me a proper resolution
Cheers keep going Sean
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Quick Response!
25. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Had a problem and it was sorted out…
Had a problem and it was sorted out quickly and easily
23. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Bit of a Mess
It's clear there is a lot of miscommunication between people within the company, as well as with the agents they are contracted with. Really frustrating and unclear online application. The messaging directly with people is the one thing that was helpful in all the problems.
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hello,
Thank you for sending us your feedback - we are sorry to hear about your experience with us on this occasion.
I am sorry to read that there were some issues, if you do have any questions or need any clarification please feel free to reach out to me directly on support@homeppl.com FAO Katie or via live chat.
We are grateful for all feedback, both positive and negative, and of course will carefully analyse your comments to make any adjustments that could help us improve our service going forward.
Wishing you a lovely day!
Katie
Gaetan is an absoloute star and made…
Gaetan is an absoloute star and made the process so so easy for me despite being super stressed, Gaetan reassured me and came back with updates & answers so quickly!💪
17. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
fast responses
fast responses
well mannered
assisted straight away
16. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
all the staff are so helpful and quick…
all the staff are so helpful and quick with responding!
15. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very good help with questions and quick…
Very good help with questions and quick responses.
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Catlin was super fast to respond and…
Catlin was super fast to respond and gave personalised answers to my situation.
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I had an issue with the contacts I had…
I had an issue with the contacts I had provided for referencing and Caitlin from home people was very quick and supportive to help me with my that and one of the contacts I had to changed even received an emails within minutes which speeded up the process
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I was very skeptical but had a great experience
I was very skeptical at first given some requirements are quite detailed, but had a great experience! Got approved within less than 24 hours and the support team always responded within minutes to clarify my questions.
10. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlyn has been the most helpful agent…
Caitlyn has been the most helpful agent I have spoken to ever I really did find her amazing and she expedited application for me.
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin makes a difference!
Caitlin is a joy to talk to and is really helpful! Althought the wait times are lengthy, speaking to an actual helpful agent is so nice!
3. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Evelyn was so helpful!
I couldn’t have asked for a more helpful or informative experience than the one I had with Evelyn. She kept me updated throughout the entire application process and was always available to assist with any queries I had, no matter how small. Her support made the whole process so much smoother and stress-free. I would highly recommend this company, but specifically, Evelyn, for her outstanding service!
26. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Thanks for always being so quick to…
Thanks for always being so quick to answer my questions. I really appreciate how responsible you are.
25. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Katie is always very quick to respond
Katie is always very quick to respond, gives good service, and is friendly and a pleasure to deal with.
25. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
An honest edit! Decision reversed
Allow me to correct my previous experience. I would hope that all companies were not made scapegoats by others. Classic blame and throw under the bus.
24. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi Jaclyn
Thanks for letting us know about your experience and we're always on hand to help if there's anything else we can do.
Kind regards,
Katie
Thank you for your kindly support
Thank you for your kindly support
23. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Sean helped me with my added info on…
Sean helped me with my added info on landlord reference quickly with high speed of understanding my need.
13. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.