Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Vis mer
Selskapet har svart
Intially the site makes more issues,server not working lots of problems.But live chat support team helped lot especially gaetan,natasha .Thank you NB :please its request ,could you please mention doc... Vis mer
Selskapet har svart
Horrendous company for referencing. Won’t accept official payslips or bank statements as proof of income?!? If you’re self employed or run your own business you have no chance of being appro... Vis mer
Selskapet har svart
4,2
Bra
695 anmeldelser
Har svart på 69 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent
good, clear and crisp help and update on my query
3. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
really responsive & easy to use 🙌🏼 very…
really responsive & easy to use 🙌🏼 very helpful service agents too
3. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great support and assistance
Great support and assistance resolved a problem fast to ensure reference completed in a really timely manner. Thank you
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I personally had a good experience
I personally had a good experience, thanks to Gaetan.
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
5 stars
amazing response time and customer service. Natasha was amazing.
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great service
Caitlyn was prompt in her reply and sorting a solution for my technical issues today
29. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very good experience and helpful…
Very good experience and helpful communication from the customer service team Caitlin and Gaetan was very helpful throughout the whole process very wonderful service thank you very much
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin is the best agent on Homeppl
Caitlin is the best agent on Homeppl. Super helpful and very quick response time.
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Was alright
Was alright, bit annoying, but not awful. I reckon 3 stars is fair
23. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hello,
Thank you for sending us your feedback - we are sorry to hear about your experience with us on this occasion.
I am sorry to read that there were some issues, if you do have any questions or need any clarification please feel free to reach out to me directly on support@homeppl.com FAO Katie or via live chat.
We are grateful for all feedback, both positive and negative, and of course will carefully analyse your comments to make any adjustments that could help us improve our service going forward.
Wishing you a lovely day!
Katie
Very helpful
Very helpful. They guided me through the app as I struggled with it as first. First class service
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Natasha support manager
Natasha, the customer support manager was beyond helpful and so kind.
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very quick
Very quick, understanding, and friendly. Caitlin helped me provide additional documents.
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin was quick and helpful
Caitlin was quick and helpful. Pain free experience!
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great customer service and agility
It took 2 days, but when I got in contact with Gaetan, he mentioned he was dealing with my documents and would get in touch shortly. After 10 minutes I received a message from him saying that the checking was completed and approved!
So, great work Gaetan, very much appreciated your honesty!
Kind regards,
Wagner
14. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Perfect support
Caitlin was punctual, kind and very helpful.
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
what a great staff - Caitlin
Caitlin has always been very helpful and responsive, as well as maintained a high level of professionalism.
She deserves to be the best employee of the year, without a question!
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent at being responsive and…
Excellent at being responsive and worked efficiently with me to help process my checks.
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
10/10 service
Responded to my queries quickly and efficiently. Caitlin was great putting my mind at ease to some of my questions. 10/10 service
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Prompt, kind and helpful
Caitlin from the customer service team was extremely prompt and helpful in giving me an update on my application and amending a few things on my submitted application.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful support
Very helpful support, providing fast information and indications.
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.