I ordered some items online. The team were excellent at resolving an issue I had! They were swift and fair and went over and above! Excellent customer service. Super friendly and personal too!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As an older customer I don’t always have a good experience with technology but I know that these lovely ladies will always sort me out and they do it without a hint of annoyance. Thank you
Selskapet har svart
HomeArama couldn't supply the item I wanted straight away but informed me about that. The item was then sent at the time they had stated. The item was well packed and I am very pleased with the Bos... Vis mer
Selskapet har svart
Good products (in this case a very fine Dutch teapot), and excellent service. There was a delay after Xmas importing the product, and the company kept me fully informed. Web-site also easy to use,... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
homeArama | FREE STANDARD UK Delivery | Gifts & Homewares With A Difference | Official Stockist Elephant Parade & Pappelina
Kontaktopplysninger
OX18 2AN, Bampton, Storbritannia
- homearama.co.uk
4,6
Enestående
371 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customers should be notified if a…
Customers should be notified if a product is not in stock before an order is made.
21. april 2026
Svar fra homeArama
Hi Sue
Thank you for your feedback though we are, naturally, disappointed you have gone straight to a 1 star review given the circumstance. Nevertheless we completely understand your frustration and apologise for the delay with your order.
We would, however, like to clarify that when Philippi items are temporarily out of stock, this is clearly stated on the product page beneath the “Add to Basket” button, along with the expected lead time before dispatch. In this case, the notice advised that new stock was on its way to our warehouse and that dispatch would take approximately 5–7 working days plus the courier time.
Unfortunately, the incoming shipment from Germany was then delayed in customs, since Brexit this continues to happen and frustrate us, which also meant we were later than we would have liked in updating you on the revised timescale, and for that we sincerely apologise. (We did however upgrade your courier delivery to next day as opposed to 3-5 days)
We work very hard to maintain strong stock availability across a wide range of products and always aim to communicate expected delivery times as clearly as possible. We genuinely appreciate your patience and your feedback, which helps us continue to improve our service.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Excellent customer service
I ordered some items online. The team were excellent at resolving an issue I had! They were swift and fair and went over and above! Excellent customer service. Super friendly and personal too!
7. april 2026
Svar fra homeArama
Hi Paul & Beverley
Thank you for being such loyal supporters of Elephant Parade, you must now have quite a growing herd in the house unless, of course, some have been given as gifts.
Thanks also for acknowledging our customer care service we do appreciate it :-).
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Pleased with order
HomeArama couldn't supply the item I wanted straight away but informed me about that. The item was then sent at the time they had stated. The item was well packed and I am very pleased with the Bosign mirror.
I would definitely order from this company again.
26. mars 2026
Svar fra homeArama
Hi Daisy
Many thanks for the review and kind winds. We are sorry for the slight delay, sometimes shipments from Europe are delayed in customs giving us little challenges!, but we are pleased we got the Bosign mirror to you on time and that you love it.
We look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Lovely company
I love the product I bought,origami lamps, and found homeArama a very friendly and helpful company to buy from.
30. mars 2026
Svar fra homeArama
Hi Anna
Many thanks for the review, would be great to see images of the lamps in action! We love the word Origami so much we are adding it to the description, much better than just paper, and we hope you don't mind us taking advantage of your inspiration :-)!
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Excellent service
16. mars 2026
Svar fra homeArama
Hi Elisavet
Thanks so much for your lovely words, great service is always really important to us. We hope you will have lots of challenging fun playing Backgammon with Remembers beautifully coloured board game!
We hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Easy website to negotiate with…
Easy website to negotiate with competitive prices and choices.
16. mars 2026
Svar fra homeArama
Hi Margaret
Many thanks for your feedback and we hope your Rader cushion is taking pride of place in your home! We work hard to keep the website "simple" so that it is easy to navigate and are pleased it worked well for you. Our prices too, in ever challenging times, we work hard to maintain competitiveness without sacrificing quality or style.
We hope to see you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Amazing choice of quality items for the…
Amazing choice of quality items for the home, some very unique. Ordered two hand made glasses, loved them.
23. februar 2026
Svar fra homeArama
Hi Dawn
Thank you so much for your kind words and of course for being such a fabulous customer for more than five years now! We’re delighted to hear you love our selections and that the Italesse Mares handmade glasses were a hit. We absolutely love sourcing unique, quality products for the home, so it means a lot to know they’ve found the right place with you. We truly appreciate your continued support and look forward to helping you discover more special finds in the future.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
As an older customer I don’t always…
As an older customer I don’t always have a good experience with technology but I know that these lovely ladies will always sort me out and they do it without a hint of annoyance. Thank you
26. februar 2026
Svar fra homeArama
Dear Liz,
Thanks so much for your lovely message, it really has made our day.
It’s been such a pleasure having you as part of our Elephant Parade family for nearly ten years now. Your support means a great deal to us, and to the Elephants :-), and we’re always so happy to help as and when you need.
Please don’t ever worry about technology, honestly it’s never a bother. We’re just glad we can make things a little easier and make sure you feel comfortable and looked after. Messages like yours serve to remind us why we enjoy what we do so much.
Thank you again for your kindness and for being such a valued customer. We look forward to helping you for many more years to come.
Warmest wishes,
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Great range of products
Great range of products. The items I bought were very good quality and reasonably priced. They were also stylish.
Very good communication about one item I wanted which was out of stock.Quick delivery and everything was well packed.
12. februar 2026
Svar fra homeArama
Hi Kate
Lovely to hear from you and many thanks for the positive feedback :-). Hope the Remember products are brightening the home though sorry the Philippi Boot Remover is now sold out until June! It simply flew off the shelves catching everyone by surprise. Hopefully you will be back in the summer to buy one!
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Beautiful objects sent promptly
Beautiful objects sent promptly even during the Christmas rush
29. desember 2025
Svar fra homeArama
Hi Fiona
Great to see you back after a few years and many thanks for your purchases and, of course, kind comments. Even if Christmas have been and gone we still hope Miffy's Snow Globe has pride of place on a window sill or shelf somewhere!
We look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
helpfulness
29. desember 2025
Svar fra homeArama
Hi Karen
That one word "helpfulness" is what it's all about for us. We know buying online can sometimes be fraught, we know things don't always work to plan, we know the best laid plans of mice and men often go awry but we are always here in person to help! :-)
Thank you for your appreciation and we hope the Elmar Elk Advent Calendars were well received.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
The items I ordered were awaiting a…
The items I ordered were awaiting a delivery to homeArama from Finland.......so there was a delay in delivery to my home address.
However, homeArama kept me fully informed about this delay and the items arrived in perfect condition.
22. desember 2025
Svar fra homeArama
Hi Alan
Thanks for being with us since 2019 :-) and also for your patience is waiting for the new Jalo stock to arrive. Hopefully the smoke alarms are now installed and you are safe in the knowledge they are working to protect your home.
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Really great service
Really great service, i ordered drom them just before christmas. Item arrived earlier than expected.
22. desember 2025
Kept informed s kept up to date with the order and…
Was kept up to date with the order and notified straight away about a delay. Thank you.
18. desember 2025
Svar fra homeArama
Hi Allyson
A Happy New Year to you! So pleased we kept you informed and everything eventually arrived safely. Hope you, or the final recipient :-), love the Bredemeijer Kobe Teapot. Remember to rub metal areas with a little olive or sunflower oil from time to time to keep the teapot in its best condition.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Great Customer Services
The products that I wished to order were out of stock, but Customer Services kept me informed as to when the products were back in stock. They were very helpful and responded promptly.
18. november 2025
Svar fra homeArama
Hi Sophie
Thanks for the appreciation :-). The Italesse Mares Tumblers have been one of our bestselling ranges this year so keeping up with demand was certainly a challenge but we are pleased we managed not just to get them to you but to keep you well informed. Hope you, or the recipient, gets great use from them, they are not just stunningly beautiful but dishwasher safe too!
Look forward to seeing you again soon and wishing you a Very Merry Christmas.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Perfect Teapot
My teapot is perfect and I didn't mind waiting while it was delayed because homeArama kept me very well informed about the process. I love the teapot it's really fantastic thank you homeArama.
17. november 2025
Svar fra homeArama
Hey Ruth
We are so pleased you love the Bredemeijer Eva Teapot so much, it honestly is one of our bestsellers and it's great when people rave about it! The quality is top notch as we like to say and the double wall created by hand, not machine!, welding. Sorry there was a slight delay getting the product from the European warehouse, transit times are becoming a challenge these days!
Look forward to seeing you again soon
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Great service and very fast delivery!
24. november 2025
Svar fra homeArama
Hi Katharina
Thanks for the upbeat words, really appreciated and we hope you love your Remember Victoria Table Lamp, it will certainly bring some cheerful colour to our currently grey evenings! Hope to see you again soon.
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Super customer service …
Didn’t have the item ordered in stock but we’re in touch super quick with acceptable alternatives
20. november 2025
Svar fra homeArama
Hi Mike
So sorry we had run out of your original choice but so pleased we could offer an alternative :-). Hope it brightens up the kitchen let alone the oven or stove! Look forward to seeing you again
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
Svar fra homeArama
Hi Fran
With the amount of Remember products you bought your house must be awash with colour! :-). Thanks ever so much not just for the order but for the kind words as well, such appreciation for both our products and our efforts always means a lot.
Look forward to welcoming you back
Kindest regards
Caroline & Michele
The homeArama Webshop Crew
(We love all your reviews and all replies are hand typed by us & not AI generated!)
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