Great website and easy to navigate. Bought a few packs of cigarettes and they came in perfect condition with low prices. The Revolut option seemed unusual but worked amazingly, I will absolutely be pu... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I ordered 2 tabacos, it arrived to Ireland, but then the Post returned it, I called the Post and they told that information was missing about the package, then I contacted Hit Cigars telling what ha... Vis mer
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HC13993220 my order arrived in 10 days although it arrived in the UK within 4 days. Customs kept it for a while before releasing. Lucikly it was released!!!! thanks hitcigars for the superb service an... Vis mer
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Nice clear website. Shipping takes time depending on location. Some reviews mention customs charges. It does clearly say on the website (and the 'regional websites') packages are declared as tobacc... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Since 2010, we have been offering the cheapest and widest range of world-renowned cigars and tobaccos at the best duty-free prices👍. We ship worldwide🚀. Enjoy an authentic smoking experience💯.
Kontaktopplysninger
Columbus Centre, VG1110, Road Town, De britiske Jomfruøyer
- info@hitcigars.com
- hitcigars.com
4,1
Bra
247 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
All what you need
The products I was looking for are hard to find. I found them here. Very fast delivery. Everything perfect.
10. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Angelina;
Your order was shipped on 03 Oct and successfully delivered on 09 Oct.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Very quick delivery
Very quick delivery, recommended.
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello John;
Your order was shipped on 02 May and successfully delivered on 14 May.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Forbidden
It is forbidden to order from here. I ordered but got nothing.after all i paid EUR 62 they offered partially refund EUR36. Even thouh i got the permission from the delivery company that it was they fault. Sad but true strory.
If anyone interested I can send the original answer from the hungarian authorities that the company was unreachable,and has not answered whitin the timelimit given by the customs. Also the package has not contained the information needed.
13. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hi Kamilla,
Thank you for taking the time to leave a review. However, we must respectfully disagree with the claims you’ve made, as your comment does not fully reflect what actually happened with your order.
We take misinformation seriously, especially when it may mislead readers or damage our reputation unfairly. For transparency, here are the facts:
• Your order #HCIN1417924200 was placed and paid successfully.
• It was shipped to Hungary on August 14.
• It arrived in Hungary on August 20 and was handed over to Hungarian Customs.
• Customs held the parcel for 25 days and ultimately marked it as “Import Terminated” on September 15.
• It was then returned to us on September 24.
As per our clearly displayed Terms & Conditions and Refund Policy, we issue partial refunds for returned shipments. You accepted these terms at checkout before finalizing your purchase.
🔄 Refund Breakdown:
• Total paid: €62
• Shipping fee (non-refundable): -€22
• Refund processing fee: -€2
• Payment gateway fee: -€2
✅ Total refunded: €36
This refund was applied in full compliance with our policy:
🔗 https://id.hitcigars.com/refund-and-return-policy/
It’s important to understand that shipping fees are never refundable, as they are paid directly to the courier when the parcel leaves our facility. This is standard practice worldwide.
You stated:
“Even though I got the permission from the delivery company that it was their fault.”
This is factually incorrect. All shipping and customs declaration documents were correctly completed including the product name, quantity, and description as tobacco. If you would like, we can provide these documents to you.
If you had contacted us before posting your review, we would have gladly explained all of this with evidence.
We noticed that you updated your review 42 minutes ago. Based on your updated comment;
“If anyone is interested, I can send the original answer from the Hungarian authorities that the company was unreachable…”
However, as we clearly mentioned in our email to you:
We were never contacted by Hungarian Post. Had they tried, we would have responded immediately.
Furthermore, if the sender (us) was supposedly unreachable for 20 days, why didn’t the post office contact you, the recipient? Your contact information was also provided on the parcel. This raises a separate question that remains unanswered by Hungarian Customs.
This appears to be an isolated and rare issue, as we’ve shipped to Hungary hundreds of times without any problem. That’s why we respectfully believe this was not due to any fault of ours, but rather a procedural matter within Hungarian Customs.
We suggest that you raise this question with your local post office or customs office:
“If the sender was unreachable, why didn’t you try contacting the recipient?”
We always aim to serve with fairness and transparency. Publicly blaming our company for an issue beyond our control especially after receiving a refund as per policy is unfortunate.
We leave your review and our explanation to the fair judgment of our readers.
Best Regards,
HitCigars Support Team
HC13993220 my order arrived in 10 days…
HC13993220 my order arrived in 10 days although it arrived in the UK within 4 days. Customs kept it for a while before releasing. Lucikly it was released!!!! thanks hitcigars for the superb service and great product. Those who want to buy from them better to keep in mind customs may stop your parcel because it is international shipment so be aware of the risk!!! yet it is much more worth to order from overseas considering high prices here still saving :)
18. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello fred,
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Very good service overall
Very good service overall. I was hesitating at first because of customs here in france however suprisingly my order arrived in 10 days. Good customer service and products are genuine.
Thanks guys
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Freid,
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Quick and in good conditions
Good packaging and it arrived earlier and quicker than I thought
7. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Massimo;
Your order #HCIN558357593 was shipped on 20 Aug and successfully delivered on 12 Sep.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
On time delivery
On time delivery. Great packing. Excellent customer service. Site is easy to use and place an order. Highly recommend
17. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello RD Vish;
Your order #HCIN4033011517 was shipped on 18 Aug and successfully delivered on 02 Sep.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Free pack for review Order… Free pack for review Order #HCIN1546659868
2 eme commande sur le site ! Toute et parfaite et rapide expédition
30. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Martins;
Your order #HCIN1546659868 was shipped on 16 August and successfully delivered on 30 August.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Delivery was on time
Delivery was on time
Plenty of tracking updates during the delivery process with a Timeslot window at the end through Royal Mail
We would definitely recommend this company,
Cheap products & quality products
28. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Kurt;
Your order #HCIN1845906078 was shipped on 20 August and successfully delivered on 28 August.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
My order turn back without explain!
My order turn back without explain!
26. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Madalin,
First of all, thank you for your interest in our company.
We have carefully reviewed the shipping details of your order #HCJP1908448159.
As you know, your order was dispatched from our Japan Store to your address in Romania on 8 August and arrived in Romania on 16 August. On the same day, it was submitted to Romanian customs. However, on 19 August, it was marked as “Import Stopped” and placed under Return to Sender status. By 26 August, it had already been returned to us.
As you are aware, each country has different customs regulations. In Romania, about 50% of our customers receive their orders without issues, while for others, Romanian Customs sometimes requests payment of import duties before release. In certain cases, shipments are returned directly, as in your situation. These outcomes are entirely due to the different local customs rules regarding tobacco and tobacco-related products imported from abroad.
For returned shipments, our Return & Refund Policy offers two options to customers:
1. Reshipment
2. Partial Refund
You may review the full details of our policy on our website and then inform us of your preferred option.
Our goal is always to deliver our products to our customers in the safest and most reliable way possible. However, situations like this can occasionally occur. What matters most to us is ensuring customer satisfaction after such issues arise.
An email has also been sent to you regarding this matter. Please feel free to contact us anytime for further assistance.
Best Regards,
HitCigars Customer Service
Svar fra HitCigars
Hello Michal;
Your order #HCIN1977026700 was shipped on 31 July and successfully delivered on 12 August.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Svar fra HitCigars
Hello Aline;
Your order #HCIN1044239018 was shipped on 04 Aug and successfully delivered on 13 August.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
la commande est arrivée à la date…prévue
la commande est arrivée à la date prévue. Bon suivi de la part de la société concernant cette command; c'est sérieux et très commercial. Merci
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello GOUILLARD;
Your order #HCIN1460554738 was shipped on 14 July and successfully delivered on 26 July.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Easy
Easy, fast and always well informet !!!
Please excuse my sad english!
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Tobi;
Your order #HC2717395575 was shipped on 28 July and successfully delivered on 05 August.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Great product and great customer service
17. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Gron;
Your order #HC71882990 was shipped on 13 July and successfully delivered on 22 July.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Great service
Great service, my second order arrived quickly in Switzerland without custom issues. Communication about order status and delivery is excellent.
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Tom;
Your order #HCIN660914045 was shipped on 12 July and successfully delivered on 21 July.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Kudos to Hitcigars
Kudos to Hitcigars. my fırst order arrrived within 10 days with no issue. excellent service. customer service very fast in replying inquiries. Very content with the quality of products. the only drawback is the courier could not find my address and had to returned back to post office so the following day delivered. you have gain another customer Hitcigars. Keep up the good work
10. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Oscar;
Your order #HC8940112256 was shipped on 11 July and successfully delivered on 21 July.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Hitcigars Shop Top
Hitcigar ist wirklich ein super Shop. Auswahl ist gut und das wichtigste: es kommt an. In Deutschland bestellt. 8 Tage zwischen Bestellung und Lieferung. Passt so, werde wieder dort bestellen. 5/5
16. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hello Sebastian;
Your order #HC1834878303 was shipped on 05 July and successfully delivered on 16 July.
We have been operating in the tobacco industry since 2010. All our products are sourced exclusively from official retailers and shipped directly to our customers.
Thanks for your interest and enjoy your authentic smoke.
IMPORTANT NOTE:
New Regional products are now available and we do ship worldwide🥳.
Please visit our regional websites;
HitCigars Global 🇪🇺–> We are very happy to offer you world-known cuban cigars, world cigars, cigarettes, heated tobaccos, hand rolling tobaccos, pipe tobaccos, tea, coffee brands.
HitCigars Cigars 🇷🇸–> We are very happy to offer you world-known cuban and world cigars brands. Site is just for cigars.
HitCigars Indonesia 🇮🇩–> We are very happy to offer you world-known cigarettes (regular & flavored), rolling tobaccos, heated tobaccos and coffee brands.
HitCigars MY 🇲🇾–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Japan 🇯🇵–> We are very happy to offer you world-known cigarettes (regular & flavored), hand rolling tobaccos (regular & flavored), pipe tobaccos (regular & flavored), heated tobaccos and tea brands.
HitCigars Vape Club 💨 –> We are very happy to offer you world-known disposable vape brands.
Best Regards,
Worst of the worst,people pls never do the order if u from Europe
Your terrible company has a lot of items in "small print". Which an ordinary user doesn't read when he just orders cigarettes okay ?????
Why is my review short? The answer is just that I'm tired of fighting with you for my 2 blocks of cigarettes, for each of my questions you refer to "small print" with all this, the answer can be about 3 days, through regular mail, are you serious??
There is my order number HCIN2089429681
Why do you deliver to Europe if later because of your mistakes in filling out declarations, my cigarettes were simply destroyed ???? Why should I lose 120 euros because of your mistakes???
I want to say again u worst of the worst,I hate, Get out of the European market
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Hi Oleksii Rusnak,
Thank you for providing your order number. Before addressing your concerns, we would like to clarify that the statements you’ve made are entirely incorrect.
We are a company that has been operating in the online tobacco industry for over 15 years, and we are proud to have successfully delivered products to more than 55,000 customers worldwide.
You mentioned that our website contains critical information in “small print.” However, we must firmly state that this is not true. Our entire website uses a single font size and style, with no hidden text or fine print. We kindly invite you to revisit our website and review the content more carefully before making such claims.
Regarding your accusation that the customs declaration was incorrectly filled: This is also incorrect. As clearly stated on our website, all products are declared accurately and transparently in accordance with the origin country’s customs regulations. In your case, since the product contained tobacco, it was properly declared using the local language term “Rokok.” No false or misleading information was provided, and we have also sent you all shipping documents via email to prove this.
We always strongly advise our customers to read the Terms and Conditions carefully before placing an order and to make sure they are familiar with the customs regulations of their own country. This warning is clearly displayed in bold text during the checkout process.
We regret the language you used in your review, which includes unfair and offensive expressions. As a professional company, we will not stoop to the same level, and we trust that readers will form their own judgment based on facts and transparency.
We have proudly served customers across Europe for 15 years, and we intend to continue doing so for many more years to come.
Even for your order and your harsh review — we thank you.
Order not delivered and company refuses to take responsibility
I placed an order on HitCigars (tracking number EE219285340ID), and despite clear evidence that I never received it, the company refuses to open an investigation with the shipping provider, POST NL.
As a customer, I am not responsible for a missing or stolen parcel. It is the seller’s duty to contact the courier and demand answers or compensation. Still, HitCigars refuses to take any action.
The package is clearly lost or stolen, but they ignore their obligation to help or refund me. Very disappointing experience and a complete lack of respect for the customer.
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra HitCigars
Dear Oscar,
First, we would like to point out that you already submitted a review regarding this order on June 30, and we provided you with a detailed response at that time. Posting the same complaint again as a new review appears to be a deliberate attempt to lower our store’s star rating, and we find this to be a conscious and unfair action.
To reiterate what we explained earlier:
According to PostNL records, your order was delivered on June 27.
You can find the proof of delivery at the following link:
🔗 https://jouw.postnl.nl/track-and-trace/EE219285340ID-NL-3542%20AA
Although you claim that the parcel was not received, no investigation can be opened with PostNL once the item is marked as delivered. This is a standard rule set by postal services, not by us.
Furthermore, as clearly stated in our Terms and Conditions, investigations cannot be opened for international shipments containing tobacco or tobacco-related products. You agreed to these terms when placing your order.
That said, if you are able to provide an official signed document from PostNL stating that the parcel was lost or stolen, we will gladly forward it to our postal partner and arrange a replacement shipment. However, we cannot take action based solely on verbal claims without any evidence.
We believe that posting a second negative review in this manner is not a reflection of any failure on our part but rather an unfair and disrespectful approach towards our brand.
Sincerely,
HitCigars Support Team
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