Hirosart Anmeldelser 

55
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

kept seeing these fake AI epoxy lamps all over TikTok and always wanted one, so I finally decided to do my due diligence. That’s when I came across this gem of a site. I had absolutely no issues... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Ordered in beginning of June, curious on how the quality and legitimacy of the product was, and honestly forgot about it for awhile, got the shipment not too long ago and it arrived today. over... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Delivery was fast, and the lamps I ordered were securely packaged. The lamps themselves are very beautiful. Undfortunately, there are fingerprints visible on the inside of one of the lamps that canno... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The two resin night light models were excellent, my kids love them! While delivery took awhile, it’s understandable as they are hand made from Vietnam. Whenever I had questions, I emailed and received... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(55)

31 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great details so awesome great…

Great details so awesome great condition fast delivery very helpful thank you so much

9. september 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for the kind review! We look forward to creating more pieces for you in the future!

Vurdert til 5 av 5 stjerner

They are REAL !

kept seeing these fake AI epoxy lamps all over TikTok and always wanted one, so I finally decided to do my due diligence. That’s when I came across this gem of a site.

I had absolutely no issues receiving my product. Shipping took a little longer than expected, but that’s understandable since I’m in the US. The lamp arrived in perfect condition with no damage whatsoever, and you can really tell that a lot of care, passion, and attention to detail went into making it.

10/10 — I’ll definitely be ordering from them again

29. august 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for the wonderful review! It truly means a lot to our team to hear that you love the lamp and appreciate the care and detail that went into making it. We look forward to creating more pieces for you in the future!

Vurdert til 5 av 5 stjerner

Absolutely amazing

Absolutely amazing! The Charizard and Togepi lamps are beautiful and even better than I expected. The quality and attention to detail are fantastic. They made my 6-year-old daughter's birthday extra special, and she absolutely loves them. Highly recommend Hirosart!

3. juli 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 4 av 5 stjerner

Ordered in beginning of June

Ordered in beginning of June, curious on how the quality and legitimacy of the product was, and honestly forgot about it for awhile, got the shipment not too long ago and it arrived today.

overall im happy with the quality and the lamp is clear, not clouded.

Local carriers were responsible for a delay in delivery by a day.

Will be looking to order another one before long.

11. juni 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 5 av 5 stjerner

My husband amazed with the keycap.

My husband amazed with the keycap.

8. juni 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 3 av 5 stjerner

Fast delivery with issues

Delivery was fast, and the lamps I ordered were securely packaged. The lamps themselves are very beautiful. Undfortunately, there are fingerprints visible on the inside of one of the lamps that cannot be wiped off, as they appear to be embedded in the resin. On a second lamp, there is a small imperfection on the outside and the wooden base was simply included as an insert rather than being firmly attached to the lamp. These issues should normally have been caught during thorough inspection.
It's a real shame! :-/

8. mai 2026
Logoen til Hirosart

Svar fra Hirosart

Hi! Thank you for the feedback and for the kind words about the lamps' beauty.

We sincerely apologize for the fingerprints embedded within the resin and the structural issue with the base on the second lamp. These defects should have been caught during inspection.

As an apology for the oversight, we have contacted you to offer a 10% refund for both of the faulty lamps. We hope this compensation reflects our commitment to customer satisfaction and helps make up for the inconvenience caused. We have sent you an email but haven't received a reply yet. Whenever you have a moment, please check your inbox so we can get that sorted for you!

Vurdert til 5 av 5 stjerner

Amazing and a beautiful!!

The two resin night light models were excellent, my kids love them! While delivery took awhile, it’s understandable as they are hand made from Vietnam. Whenever I had questions, I emailed and received quick responses that helped me understand the process. Now that I saw the amazing night light, I’m looking at getting one for me and my office 😊

22. mai 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 5 av 5 stjerner

I communicated by email several times…

I communicated by email several times and there was always a speedy response, helpful information regarding my order, and very polite.
Thank you so much!

8. mai 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 1 av 5 stjerner

Not with the poor service

I ordered using a Mother’s Day coupon on 4/23. Based on the coupon, I was expecting that I was on the same page with the store… this was a Mother’s Day present and that’s when it would be delivered.

I heard nothing so I emailed on 4/29.

I received a response on 5/4 saying that they were on holiday from 4/30 to 5/3. Nothing was said about what happened from 4/23 to 4/30.

As of today, the tracking information continues to indicate that the package has not been received by the shipper.

I can be patient, but the store has just blown me off. No real information, no updates.

It’s disappointing to not be valued as the customer.

13. mai 2026
Logoen til Hirosart

Svar fra Hirosart

Dear Customer,

We are incredibly sorry for the disappointing experience you’ve had with us, especially since this was meant to be a special Mother's Day gift. We completely understand your frustration regarding the delay in communication and the lack of updates on your tracking status.

Because our items are carefully handcrafted, they require a dedicated production time, and our recent holiday unfortunately pushed our schedule back further than expected.

Your order was shipped on May 13th. Currently, the package is in transit from our workshop to our US shipping hub. Once it arrives in the US and is handed over to USPS, the tracking link will update immediately. We expect it to be delivered to you within the next 10 – 12 days. We deeply value you as a customer and want to make this right. We have just sent a detailed follow-up email to you with:
- The direct tracking link and a clear explanation of the shipping stages.
- A full refund of your shipping fee as a sincere gesture of our goodwill.

Please check your inbox (and spam folder) for our message. We hope you can give us a little more time to complete this delivery, and we are ready to assist you in any way we can to resolve this to your satisfaction.

Vurdert til 5 av 5 stjerner

The vendor is incredibly patient and resourceful

The vendor is incredibly patient and resourceful with every query, provided pics and videos to describe the situation/ products of can’t be explained with merely words. Glad to have a vendor with this approach.

Delivery period wad satisfactory, after all within the same region.

3. april 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 3 av 5 stjerner

The product received late

The product received late, and I should follow up to know when the order shipped and have the tracking number.

3. april 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you for your patience. We’re very sorry for the delay you experienced, the issue came from needing to confirm the shipping address multiple times, which caused the order to arrive later than expected. We’re glad to hear you’ve already received your package, and we truly appreciate your understanding. We’ll do our best to serve you better in the future.

Vurdert til 5 av 5 stjerner

Great product

Product quality was great, communication with the company itself was amazing, very fast response time, highly recommend.

4. april 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 5 av 5 stjerner

Item exactly as requested

Item exactly as requested! Prompt delivery!

3. april 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 5 av 5 stjerner

The keyboard caps are beautiful

The keyboard caps are beautiful! Very high quality. Great products!

14. mars 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your wonderful feedback! It means a lot to us, and we’d be delighted to serve you again whenever you’re ready for your next creation.

Vurdert til 5 av 5 stjerner

Looks amazing!

Got my order delivered for a custom spacebar cap and it looks incredible!! Thank you guys!

14. mars 2026
Logoen til Hirosart

Svar fra Hirosart

We’re so glad you love it! Your custom spacebar was a joy to make, and hearing that it looks incredible means the world to us. Thank you for trusting us with your idea.

Vurdert til 1 av 5 stjerner

Unfortunate

Unfortunately very bad experience. Super cool product and website is good but communication and shipping is very poor. I ordered late January and I have been waiting until now because I know it could take a while to ship from Vietnam (?). I didn’t even get confirmation for my payment. I was about to complain and ask for a refund but then it told me the order was processed. Excited, I tried the tracking number and that doesn’t even work even after 3 days. Maybe I did not read the website properly but I thought it would take 6-12 business days. I didn’t think it would take over 2 months. I understand things can take a while but communication could be very very helpful and put me at ease more.

14. mars 2026
Logoen til Hirosart

Svar fra Hirosart

We’re very sorry to hear about your experience and truly appreciate your patience. We understand how frustrating delays and unclear communication can be. We’ve checked on your order and can confirm that it has been shipped. Please contact us at info@hirosarts.com so we can provide updated tracking details and assist you further. We’re committed to improving communication and shipping times, and we hope to serve you better next time.

Vurdert til 4 av 5 stjerner

Great product

Product was easy to order. When inquiring on the shipping being delayed, a representative responded immediately. I took 1 star off due to the item being shipped after 40 days.

14. mars 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your feedback! We truly appreciate your patience with the handmade process. We’re glad you enjoyed the product, and we hope to serve you again with an even smoother experience next time.

Vurdert til 5 av 5 stjerner

Questions about your order will be…

Questions about your order will be answered very quickly and clearly so you know exactly what is going on, the team is very helpful and informative and products are very good quality.

14. mars 2026
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your patience and kind words! We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Well worth the money

Really positive and fast replies from the business. There was a mishap with the delivery and within about two emails they had resolved the problem which wasn't even caused by them. I can't recommend them enough the lamps look absolutely incredible. I will be purchasing again and probably going for the largest size as they so amazing and well detailed I think it's worth the money. Makes an incredible gift or giving your own space a bit of personality

18. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Hirosart

Svar fra Hirosart

Thank you so much for your patience and kind words! We look forward to serving you again soon!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv