Highlandersgb Anmeldelser 236

Friendly when talking with the customers, caring, passionate while explaining.

Gursh supported me through the whole process of selling me, my new car. He helped me negotiate with the finance company. Made the whole process smooth and easy. Outstanding service.

Great service. Just purchased my x6. OJ was a top sales man. Patient, knowleageable and very professional. Good company.

Really great car buying experience, very helpful and would definitely recommended

The friendlyness . And how fast was working

Excellent service and friendly staff 👏 👍
High recommended

Happy with service so far. Well done OJ

Put a £500 deposit on a £16990 bmw x5 at 4.30pm but after reading the bad reviews I cancelled the sale at 06.00 am the next morning! They answered my emails at 16.30 today to tell me that I can’t have my money back because they have started to prepare the car! Bull there’s no way they touched the car between 4.30 and 6am they started preparing after they got my 6am cancellation! If this is how they do business I’m glad I didn’t go through with the sale and give them my £16500 !

They have made sure we are happy with the car and explained in much detail as possible

Great experience when buying a car, staff were helpful and polite

Greats service and attitude from the staff.
Prepared the vehicle for me and handover was swift, smooth and painless

What an amazing help by the experts. Very helpful indeed

Very helpful with everything

Great communication, friendly service.
OJ really polite and very professional

BUYERS BEWARE!!!
If you enjoy dealing with dishonesty and nonexistent customer service, then HighlanderGB is the perfect fit for you. My recent experience with them has been nothing short of a nightmare. After making a payment for deposit, their attitude towards customer care took a complete nosedive. It's abundantly clear that once they have your money, they couldn't care less about you or your concerns.

Despite multiple attempts to contact them through email and phone calls, they have consistently ignored me. I am currently pursuing legal action against them, and I'm thankful I didn't go as far as a full vehicle purchase from them. It feels like a lucky escape. To anyone considering doing business with HighlanderGB, please heed this warning. Don't let their glossy photos and promises fool you. Their lack of integrity and disregard for customers are truly shocking.

There are many great reputable dealers out there, unfortunately this isn't one of them.

I arranged an appointment on a Friday to view a car on the saturday,
After reading the reviews I decided not no go ahead with the viewing,
They called me on the Saturday to see if I was coming, when I said I won’t be attending they hung up, I wouldn’t bother dealing with a company like this, I’m glad I didn’t waste my time or fuel going to view the car.

Really good experience, traveled a distance to collect a car and were really helpful with every aspect.

OJ very polite and knowledgeable toom the time to explain things and was happy for me to ask as many questions as needed.

I was really worried about the reviews regarding highlanders however my partner is a mechanic so felt we had experience to make sure nothing was wrong with the car.
OJ is extremely personable and we haven’t had any issues with him what’s so ever. Everything was done smoothly and on time.
After sales I will need to confirm if we have any issues but I’m confident we won’t.
Thank you OJ.