Re annual boiler service, Craig arrived on time. Completed service.Found faulty parts and ordered. Fitted replacement parts quickly at prearranged time. Excellent service. Polite. Efficient. No f... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The level of service provided by Martin and Mark was truly exceptional. Their friendly demeanor made the entire experience pleasant and stress-free from beginning to end. Clear and consistent communic... Vis mer
Mark and Martin were great, knowledgeable, helpful and kind. They suggested calling the boiler manufacturer for the repair as it would cost substantially less than if they did it, which I thought was... Vis mer
Last year Highfield Heating gave me a very good quote for the supply and fitting of a new boiler and some other plumbing work. Excellent work . Recently I contacted them regarding the An... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Highfield Plumbing and Heating, a Gas Safe registered company, specialist in heating system installations and repairs. We pride ourselves on expert solutions, and outstanding customer satisfaction.
Kontaktopplysninger
42 Heatherley Drive, NG19 0PY, Mansfield, Storbritannia
- highfieldplumbing.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was a little bit late but over all very…
Was a little bit late but over all very professional, would highly recommend this company
They were early on the day of fixing…
They were early on the day of fixing the toilet and they said that they would wait for me to get there. Then when I got there he checked the toilet and said he would be able to fix it. Then he went his van to get the stuff to fix it but he came back to say that he had to go to snap-on to get the tools to fix it. He was gone for about 20 minutes and he fixed it and Felix did great job on it
Our whole experience was super smooth…
Our whole experience was super smooth and professional, with great communication with the reception staff, and a top notch job done by Martin. Everything was explained very clearly and his work was immaculate.
Responded at very short notice
Responded at very short notice. Joshua carried out the repairs in a friendly, polite and professional manner. Excellent communications throughout. Would highly recommend this company.
Radiator installation
I've used highfield plumbing before for toilet and radiator installation. Great guys who came to complete the job. happy with service from start to finish. Highly recommend
I just had a new shower installed by…
I just had a new shower installed by Joshua this week. From start to finish Highfields showed excellent customer service, Ella who booked the work was especially helpful, explaining the possible plan, how it all works and made me feel at ease. Joshua also did a great job, he was a very thorough worker, ensuring everything was ok before he left and explaining everything he had done to me
We've just had our boiler serviced by Highfield Plumbing and Heating
We've just had our boiler serviced by Highfield Plumbing & Heating.
The service experience was excellent; we were told the time of the appointment, received a notification in advance of the meeting & on the day to give an ETA.
We received a professional & efficient service & would recommend this firm to other people.
A good reliable plummer
Professional punctual .kept me informed of what was being done.Polite Good customer service
Reconnect hob to gas supply
I have used Highfield on several occasions and have never been disappointed with the service that they provide. On this occasion, Felix came to reconnect the gas supply to my hob following a slight gas leak. He let me know when he was on his way to my home and arrived on time. He was very polite and the work was done quickly and efficiently. Making sure that there were definitely no gas leaks. The cost was very reasonable and I definitely recommend this company to everyone.
Very friendly workmen.
Very friendly workmen.
Fast and efficient.
Did an excellent job.
I would highly recommend Highfield Heating.
What a great response to my SOS call
What a great response to my SOS call. Ella was able to arrange a next day visit by the engineers Martin and Josh. She explained what would be done initially and the cost.
The guys arrived on their and explained what they were doing at each stage. Another visit was necessary and the following day Felix arrived a new part was needed for my boiler. All 3 guys were efficient, friendly and tidy thanks for everything.
Kath
Did an excellent job on my boiler
Excellent young man was efficient and…
Excellent young man was efficient and left the place spotless
Great Service
Came at short notice and did a great job! Would highly recommend.
Felix came to for an outside tap
Felix came to fit an outside tap. Great job done. Cleaned up after the job and left everywhere tidy. Helpful and knowledgeable. I would highly recommend. WS. Nottinghamshire
Felix was brilliant sorted problem even…
Felix was brilliant sorted problem even though ive got a navien boiler which is complicated other than that all i can say is excellent all round and customer service kept me informed all the way thankyou
The engineers were on time
The engineers were on time, pleasant. They were diligent and polite
Great experience
All jobs completed quickly and to a high standard. Price quoted in advance, no surprises.
Failure of 'Reasonable Care and Skill' – Resolved only after escalation
Highfield Heating breached Section 49 of the Consumer Rights Act 2015 by failing to diagnose a blatant physical fault that a third-party engineer fixed easily. Despite providing manufacturer data showing a 46°C temperature gap they missed, the company refused to cancel their "diagnostic fee" and attempted to use administrative stalling tactics.
They eventually cancelled the debt "on a commercial basis" once they realised I would not be bullied and had formal cases open with Trading Standards and the Gas Safe Register. A deeply unprofessional company that seems to prefer debt collection over technical competence. Be very wary of their service.

Svar fra Highfield Plumbing and Heating
Excellent service from start to finish
We had excellent service from Highfield Plumbing and Heating. We were impressed by the efficiency and reliability of the whole process. Craig was clearly very knowledgeable and fixed our heating system quickly and efficiently. We would certainly recommend and will use again.
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