Highfield Plumbing and Heating Anmeldelser 

242
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Re annual boiler service, Craig arrived on time. Completed service.Found faulty parts and ordered. Fitted replacement parts quickly at prearranged time. Excellent service. Polite. Efficient. No f... Vis mer

Vurdert til 5 av 5 stjerner

The level of service provided by Martin and Mark was truly exceptional. Their friendly demeanor made the entire experience pleasant and stress-free from beginning to end. Clear and consistent communic... Vis mer

Vurdert til 5 av 5 stjerner

Mark and Martin were great, knowledgeable, helpful and kind. They suggested calling the boiler manufacturer for the repair as it would cost substantially less than if they did it, which I thought was... Vis mer

Vurdert til 5 av 5 stjerner

Last year Highfield Heating gave me a very good quote for the supply and fitting of a new boiler and some other plumbing work. Excellent work . Recently I contacted them regarding the An... Vis mer

Informasjon om virksomheten

  1. Varme- og kuldeentreprenør
  2. også i
  3. Gassingeniør
  4. Leverandør av varmtvannsbeholdere
  5. Rørlegger
  6. VVS-firma

Skrevet av virksomheten

Highfield Plumbing and Heating, a Gas Safe registered company, specialist in heating system installations and repairs. We pride ourselves on expert solutions, and outstanding customer satisfaction.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

242 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(242)

89 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

They were early on the day of fixing…

They were early on the day of fixing the toilet and they said that they would wait for me to get there. Then when I got there he checked the toilet and said he would be able to fix it. Then he went his van to get the stuff to fix it but he came back to say that he had to go to snap-on to get the tools to fix it. He was gone for about 20 minutes and he fixed it and Felix did great job on it

10. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Responded at very short notice

Responded at very short notice. Joshua carried out the repairs in a friendly, polite and professional manner. Excellent communications throughout. Would highly recommend this company.

4. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Radiator installation

I've used highfield plumbing before for toilet and radiator installation. Great guys who came to complete the job. happy with service from start to finish. Highly recommend

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I just had a new shower installed by…

I just had a new shower installed by Joshua this week. From start to finish Highfields showed excellent customer service, Ella who booked the work was especially helpful, explaining the possible plan, how it all works and made me feel at ease. Joshua also did a great job, he was a very thorough worker, ensuring everything was ok before he left and explaining everything he had done to me

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reconnect hob to gas supply

I have used Highfield on several occasions and have never been disappointed with the service that they provide. On this occasion, Felix came to reconnect the gas supply to my hob following a slight gas leak. He let me know when he was on his way to my home and arrived on time. He was very polite and the work was done quickly and efficiently. Making sure that there were definitely no gas leaks. The cost was very reasonable and I definitely recommend this company to everyone.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a great response to my SOS call

What a great response to my SOS call. Ella was able to arrange a next day visit by the engineers Martin and Josh. She explained what would be done initially and the cost.
The guys arrived on their and explained what they were doing at each stage. Another visit was necessary and the following day Felix arrived a new part was needed for my boiler. All 3 guys were efficient, friendly and tidy thanks for everything.
Kath

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Felix came to for an outside tap

Felix came to fit an outside tap. Great job done. Cleaned up after the job and left everywhere tidy. Helpful and knowledgeable. I would highly recommend. WS. Nottinghamshire

31. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Failure of 'Reasonable Care and Skill' – Resolved only after escalation

Highfield Heating breached Section 49 of the Consumer Rights Act 2015 by failing to diagnose a blatant physical fault that a third-party engineer fixed easily. Despite providing manufacturer data showing a 46°C temperature gap they missed, the company refused to cancel their "diagnostic fee" and attempted to use administrative stalling tactics.

They eventually cancelled the debt "on a commercial basis" once they realised I would not be bullied and had formal cases open with Trading Standards and the Gas Safe Register. A deeply unprofessional company that seems to prefer debt collection over technical competence. Be very wary of their service.

7. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Highfield Plumbing and Heating

Svar fra Highfield Plumbing and Heating

We are sorry to see this review and strongly dispute the claims made.

The invoice referenced was initially withdrawn as a goodwill gesture to bring the matter to a close, not as any admission of fault or liability. This has since been misrepresented.

The situation described was not straightforward. The manufacturer’s own report confirms that full access to the appliance was restricted, meaning a complete inspection or strip-down could not be carried out.

In addition, a further third party engineer attended after the manufacturer and did not identify or evidence a blocked heat exchanger. This inconsistency between findings demonstrates that the issue was not clear-cut or consistently diagnosable.

We therefore reject the suggestion that there was any failure to exercise reasonable care and skill.

We also dispute the characterisation of our conduct and the statements made regarding this matter.

As this issue is now subject to formal review and ongoing proceedings it would not be appropriate to comment further in a public forum.

Vurdert til 5 av 5 stjerner

Excellent service from start to finish

We had excellent service from Highfield Plumbing and Heating. We were impressed by the efficiency and reliability of the whole process. Craig was clearly very knowledgeable and fixed our heating system quickly and efficiently. We would certainly recommend and will use again.

20. mars 2026
Anmeldelse skrevet uten oppfordring

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