Highfield Plumbing and Heating Anmeldelser 

243
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Mark from Highfield did our work. We have an electric shower that needed the pump and circuit board replacing. I’d sourced a new unit and this was fitted without fuss or mess in a totally comp... Vis mer

Vurdert til 5 av 5 stjerner

Re annual boiler service, Craig arrived on time. Completed service.Found faulty parts and ordered. Fitted replacement parts quickly at prearranged time. Excellent service. Polite. Efficient. No f... Vis mer

Vurdert til 5 av 5 stjerner

Mark and Martin were great, knowledgeable, helpful and kind. They suggested calling the boiler manufacturer for the repair as it would cost substantially less than if they did it, which I thought was... Vis mer

Vurdert til 5 av 5 stjerner

Last year Highfield Heating gave me a very good quote for the supply and fitting of a new boiler and some other plumbing work. Excellent work . Recently I contacted them regarding the An... Vis mer

Informasjon om virksomheten

  1. Varme- og kuldeentreprenør
  2. også i
  3. Gassingeniør
  4. Leverandør av varmtvannsbeholdere
  5. Rørlegger
  6. VVS-firma

Skrevet av virksomheten

Highfield Plumbing and Heating, a Gas Safe registered company, specialist in heating system installations and repairs. We pride ourselves on expert solutions, and outstanding customer satisfaction.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

243 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(243)

90 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Brilliant in an emergency

Craig came out in an emergency on a Saturday afternoon to fix the boiler after another company had damaged it doing a terrible service.
Fixed it in no time and got everything back up and running better than ever.

12. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Annual Boiler Service

Kieran and his apprentice visited to carry out my annual service on my Ideal Combi Boiler. I found them highly efficient and knowledgeable. The booking process was very simple and the support team very helpful.
I would definitely recommend Highfield Plumbing, and their annual service plan is very good value enabling you to spread the costs over the year.

9. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service.

Very fast. Friendly service. Cleared up afterwards and no mess left.

Would use again.

20. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Kieran & Martin fitted a large towel…

Kieran & Martin fitted a large towel rail for us and drilled through the internal garage wall to connect to the boiler. All very neat and just how we wanted it, despite the fact that the garage wall was even wider than they had expected. Very pleased. Mike Rose

26. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Well and truly turned over.

Got back from holiday, we had no water.
Called out plumber via Best Technicians, was told call out fee would be £49.
Plumber turned up, investigated for 20mins, couldn't find the problem so left again. Bill....£226.80.
I eventually found the problem was a stop cock under the sink had been turned off by the house sitter who hadn't told us. I'm not a skilled or experienced plumber but managed to find and open a stop cock.
Please exercise caution, don't get ripped off like we did.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Highfield Plumbing and Heating

Svar fra Highfield Plumbing and Heating

Dear Mr shepherd,

Thank you for sharing your experience. I’m sorry to hear about the inconvenience you faced upon returning from your holiday. I appreciate the opportunity to provide some clarification.

When I arrived at your property, you informed me that the exposed stop tap was the only one you ever turn off. Respecting your information, I did not search for additional stop taps as it would have been disrespectful to disregard your assurance. I carried out the necessary investigation based on this understanding, but found the stop tap to be functional, which left us uncertain about the issue.

As an emergency call-out service provider, the company I worked with on this odd occasion has a fixed call-out fee for attendance, regardless of the issue's resolution. Unfortunately, I have no control over these charges. I did communicate with the company to see if any waiver could be arranged, but they advised they would handle it directly with you.

Additionally, had you commissioned my company directly, we would not have charged anything in the instance no resolution was sought, as I explained to your partner.

I understand your frustration with the unexpected cost and I’m sorry for any confusion and inconvenience caused. If there are any further questions or if there's anything I can do to assist you, please feel free to reach out.

Best regards,
Craig

Vurdert til 5 av 5 stjerner

Fantastic company

Did a fantastic job rang them Tuesday for a quote they came Wednesday and did the work quickly and efficiently I’m extremely happy with the results would 100% recommend

18. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant company

Brilliant company. Rang them at 12:20 with an issue, by 2:30 one of the engineers had come, diagnosed the problem, picked up a new part and fitted it.
The issue still persisted the next day, and an engineer was sent out that morning to fix it for us.
Very efficient company, great customer service and cheap prices. Would use again if any more issues arise, thank you!

2. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Skilled and Conscientious

More than happy with the work carried out, no complaints at all and will have them back to do some more work for me later in the year.

20. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is the 2nd time I've used…

This is the 2nd time I've used Highfields to service the boiler. This time I recieved texts and emails confirming my appointment, then a reminder the day before and a message on the morning of the service to inform me Kieron was on his way, can't get better than that even though they were 40 minutes early but better than not showing up. Kieron and his mate were very professional and courteous.

7. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 stars

Highfield Plumbing and Heating polite and trustworthy team. Plumbing job has been done great in good quality standards. Would highly recommend to anyone.

9. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Serviced our boiler and changed a…

Serviced our boiler and changed a radiator. Great service and professionalism. Contacted Craig with a query on a different issue and he responded same day to support us to rectify the problem. Very efficient, knowledgeable and tidy service. Will definitely use Highfield Plumbing and Heating again.

23. januar 2024
Anmeldelse skrevet uten oppfordring

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