I have been using this service since the COVID lockdown. The fact that each order request with GP is dealt with quickly and efficiently then forward to the pharmacy….. Excellent Service as always. K... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
You get excellent service, it's easy to request medicine/tablets, the web site is really easy to navigate and all the work is carried out by Hey pharmacist, or Rowlands as it is now known by. You just... Vis mer
Mixed bag. For my own medication it has been straight forward. However for months I tried to add my mother-in-law on my app. I did everything I was asked but "computer said no", despite having no pro... Vis mer
Selskapet har svart
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud eve... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.
Kontaktopplysninger
Rowlands Pharmacy Online, WA7 3DJ, Rivington Road, Runcorn, Cheshire, Storbritannia
- 01928 761015
- help@heypharmacist.co.uk
- heypharmacist.co.uk
4,7
Enestående
7k anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
So easy to order repeat prescription…
So easy to order repeat prescription and a rapid turnaround
10. november 2025
Anmeldelse skrevet uten oppfordring
Very happy customer
Used Hey Pharmacist for a few years now. Never had a problem.
If I’d had to contact them- due to my gp errors, they have dealt with it & sorted it out so quickly.
Brilliant service & I’m very happy.
10. november 2025
Anmeldelse skrevet uten oppfordring
Recommended
Arrived promptly and correctly, well packaged. A very convenient way to receive my prescriptions.
6. november 2025
Anmeldelse skrevet uten oppfordring
Great service.
It’s so easy; I love it.
A rare example of a fluid, intuitive, easy digital service.
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Prompt reminders when to order repeat…
Prompt reminders when to order repeat prescriptions.
Always kept informed on the progress of the order.
Cannot fault the service
10. november 2025
Anmeldelse skrevet uten oppfordring
It does what it says on the tin
It does what it says on the tin. I click order and the package drops through my letterbox a few days later. Great service 10/10. Keep up the excellent work.
6. november 2025
Anmeldelse skrevet uten oppfordring
Great service
Great service , quick delivery, easy to use
10. november 2025
Anmeldelse skrevet uten oppfordring
Professional and fast safe…
Professional and fast safe service.Thank you.
10. november 2025
Anmeldelse skrevet uten oppfordring
First class service
First class service , quick and efficient. Very reliable.
27. oktober 2025
Anmeldelse skrevet uten oppfordring
It is such an easy process to order my…
It is such an easy process to order my medication through the app and it arrives in the post a couple of days later. I think it makes doctors lives easier and their is no queuing in the pharmacy for simple repeat prescription allowing them to focus on other more complicated matters. I have had nothing but the best experience with Hey
16. oktober 2025
Anmeldelse skrevet uten oppfordring
Service is seamless
Service is seamless. App works really well and delivery is prompt and reliable.
10. november 2025
Anmeldelse skrevet uten oppfordring
Time for change
When I first joined up many years back things were very impressive/speedy delivery all good. Last few have been shocking as in over a week. So much I've took the decision to bin them off and go elsewhere. When its your medication thats needed and important then its just not acceptable this day and age.
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hey Pharmacist
Hello,
Thanks for taking the time to leave a review, as all feedback is valuable to us.
We advise ordering 7-10 days before due, so that medication arrives in good time, and I can see all of your previous orders have been within this timeframe.
If you need any help from the Hey Pharmacist support team, you can message us on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Don’t tell everyone
So easy to use, no messing and delivered in days, no queue for script, no pharmacy queue, only to be told sorry we can’t complete your order you’ll have to come back, Summary, don't shout too loud everybody will want this 5 star service…..Thanks for being there.
10. november 2025
Anmeldelse skrevet uten oppfordring
Getting slower
The turnaround time from prescription request to delivery is now over one week, whereas it used to be 3 to 4 days. This has resulted in me running out of meds for the last two requests.
10. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Hey Pharmacist
Thanks for taking the time to leave a review.
As you've not responded to Trustpilot's request for more information, so that we can locate your Hey Pharmacist account and reply correctly, we're not able to respond with specifics to your review.
You can contact the Hey Pharmacist support team on the app or by emailing help@heypharmacist.co.uk.
Best wishes,
Hey Pharmacist
Very easy
Very easy - a couple of clicks and my meds arrive a few days later.
7. november 2025
Anmeldelse skrevet uten oppfordring
Not straightforward to order
I couldn't get into the app to place the order (this has happened quite often recently) so ordered the script through the NHS app. Delivery came as normal so not a problem
6. november 2025
Anmeldelse skrevet uten oppfordring
Regular orders needed
Quick, simple and easy to order
5. november 2025
Anmeldelse skrevet uten oppfordring
Impressed !
I have been using your service for a while now and am impressed with the ease of ordering and delivery, any delays are usually from my GP not approving the request quickly enough
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Great service quick delivery very easy…
Great service quick delivery very easy to use app.
10. november 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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