No help from the company
No help from the company; my controller randomly blinked orange twice, and then that's it. I can turn it on, reset it- nothing. Waste of 400 dollars

Svar fra hexgaming.com
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
HexGaming, an offshoot of ExtremeRate Limited, brings 14+ years of gamepad customization experience to deliver innovative, prebuilt esports controllers for peak performance. Enhance your gaming with HexGaming’s tailored options: customize the front and back shells, thumbsticks, trigger mechanisms, ergonomic back buttons, and more for a pro-gaming experience. Unleash your creativity and design your own PS5, Xbox, or PS4 controller with HexGaming. Official website: https://www.hexgaming.com/
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No help from the company; my controller randomly blinked orange twice, and then that's it. I can turn it on, reset it- nothing. Waste of 400 dollars

Svar fra hexgaming.com
La marca y los mandos son de buena calidad y tienen una vida útil bastante buena llevo ya con mi mando casi 2 años y hasta el momento los únicos fallos que e tenido han Sido que uno de los botones traseros se unido y no hace clic por la parte superior y los botones Cuadrado y x perdieron su rijides pero bueno eso ya es por el uso competitivo que le doy aún así los joysticks y gatillos no han presentado desgaste , recomiendo mucho la marca si lo que quieres es un mando personalizado y eres un jugador casual pero si eres uno competitivo si tendrás que tener algo de cuidado o tener en mente que la vida de tu mando será de unos 2 a 3 años antes de que empiezen a aparecer defectos
You expect me to pay 9.99 to withdraw cash?
I think this might be scam. Like all the unity games

Svar fra hexgaming.com
If I could use minus figures, I would. Zero or less.
Fully scam. Avoid at all costs.
Any withdrawals are subject to 'processing fee' ($9.99)
Taxes ($14.99) etc. etc.
And the player receives ..... Yes ..... 0 ....
AVOID AVOID AVOID

Svar fra hexgaming.com
Avoid HexGaming at all costs.
I spent nearly $200 on a custom Hex controller expecting premium performance — it didn’t even last two weeks. The LB button broke with normal use, and now the controller is practically unusable.
They advertise a "lifetime warranty", but it’s a lie. I’ve emailed them multiple times, sent messages through their site, even tried reaching out on socials — no response. Nothing.
This feels like a scam. They took my money, sent a defective product, and ghosted me. Now I’m stuck with a broken controller and no support, no way to return, no way to even talk to a real person.
I should’ve gone with the Razer Wolverine V3 Pro — it’s made by a real company with real customer service. Lesson learned.
If you're considering buying from HexGaming — don’t. Save yourself the headache and go with a trusted brand that actually honors warranties.
HexGaming = overpriced garbage with no support. You've been warned

Svar fra hexgaming.com
After just two months the joystick of my kids control started failing we put in contact your “customer services” and they send you videos for YOU fix your stuff . When suppose to send a ticket for take back and check what is wrong. Doesn’t want to respect warranty. PEACE OF CRAP LITERALLY.

Svar fra hexgaming.com
I purchased my controller two years ago on Amazon. I started experiencing glitchy controller movements from the start, but thought it was just bugs within the game. I finally decided to contact their support team after experiencing definitive stick drift and button failures.
They don't abide by their lifetime warranty claims... I contacted support and they asked me to record two very annoying videos: 1) Set up the controller on a computer to diagnose button/joystick input (luckily I have a computer and cable with the ability to do this). 2) Take a video of you playing the game with the controller.
Then they ask you to pay $95. What's the point of me even taking those videos if you're just looking to sell me an old controller??! "This fee covers the cost of parts, manual assembly, return shipping, and other resources involved in processing your replacement." That still doesn't cover shipping to the facility I assume, so I'd also have to pay for that.
I responded and told them that this was ridiculous. I could buy a new one almost at that price and have it within days. I could probably buy one second hand for a quarter of that. They offered a free controller and skin "upgrade" (because they no longer have basic white), which are all ugly. They offered a carrying case as a sign of "goodwill" - I DON'T CARRY MY CONSOLE AROUND WITH ME. And, if you do that math, this "repair" would only be worth 48.01...$95.00 selling price - $25.99 worthless case - $20.00 skin "upgrade" = $48.01
In sum - their warranty is not real. You have to pay to have a refurbished controller sent to you. $100+ to get a "new" controller? No thanks. Never again and save yourself the headache.
Got my first controller a month ago and the thumbsticks were out of whack so got a hold of customer service and they sent me a replacement and told me to keep the first one and when I got the replacement they didn't add the trigger stops on the L2 and R2 buttons like how they were on my first controller and on top of that the R2 button was out of whack pressing on it's own so once again I got a hold of customer service which takes forever for them to reply to you or they don't at all they just skim your messages!!. I don't know I mix feelings about this company it seems like a good cheap elite controller type of company but there customer service isn't good at all!!!. 🙄

Svar fra hexgaming.com
Hex gaming is next level gaming.
Great controller looks good,
Feels good, has texture on bottom of controller for grips. Short trigger pulls for “shooters”.
Easy mapping.! Just like the PlayStation controller with the extras. Very well done.

Svar fra hexgaming.com
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