Very happy with Hert and Essex Supplies. Excellent product quality, competitive prices, and reliable delivery. Great value for money and a smooth overall experience. Would definitely recommend them to... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Shipping is fast and great. Their online pricing is a bit confusing and I wish it showed U.S. dollars b/c I definitely paid the “euro” price without actually knowing when I checked out. Which is a bit... Vis mer
I forgot to order products and I required them very last minute and Scott pulled through for me!! He ensured I could pick up my products first thing in the morning, absolutely saved my life and kept m... Vis mer
Wonderful!! Very easy to use , good products and fast service. Don't have to jump through tons of hoops , easy to use site and good company. Been using them for a long time at least 10 months maybe lo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Herts & Essex Supplies is a trusted UK-based distributor of premium aesthetic and skincare products, serving professionals across the beauty and medical aesthetics industry. At hesupplies.co.uk, we specialise in sourcing authentic, high-quality products from leading global manufacturers — including Korea and Italy — ensuring that every item we supply meets strict quality, safety, and performance standards. Our extensive range includes dermal fillers, skin boosters, polynucleotides, mesotherapy, and rejuvenation solutions, carefully selected for their proven results and brand reliability. We are proud to offer products from some of the most respected names in aesthetics, helping practitioners deliver exceptional outcomes for their clients. As a family-run UK business, we take pride in offering fast shipping, exceptional customer service, and competitive pricing — without compromising on authenticity. Every order is handled with care, from temperature-controlled packaging to clear tracking and responsive after-sales support. Our mission is simple: to empower clinics, practitioners, and aesthetic professionals with trusted products, transparent service, and genuine expertise. Whether you’re a start-up clinic or an established practitioner, Herts & Essex Supplies is your reliable partner for safe and effective aesthetic solutions.
Kontaktopplysninger
The wenta business centre, EN3 7XU, ENFIELD LONDON, Storbritannia
- info@hesupplies.co.uk
- hesupplies.co.uk
4,4
Enestående
95 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 54 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always a super quick service
Always a super quick service
Great communication
Packaged with care
I am secure in the knowledge the products I order are genuine
29. juni 2026
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
I love the great customer service
I love the great customer service, range of products and the great price point offered.
29. juni 2026
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
I have had a very bad experience
I have had a very bad experience. I bought products that were never delivered to me; instead, they were immediately sent straight back to Herts & Essex. I contacted the office as received proof via a photo showing the returned product lying on their reception desk, and forwarded that foto to them. When I asked for a refund, I was told they needed to check the returned parcel first. A few days later, I asked again and was told they were moving offices. When I followed up yet again about my refund, they claimed it was still under review and could take up to 10 days. So now, I have no products and no refund. Extremely bad service—I don't recommend them at all.
07/07/26 - I finally received my refund, although it was £1.19 less. That’s not a problem for me.
I was also asked to “amend or remove my review.” I wrote everything exactly as it happened, and both sides have all the correspondence. I will not remove my review because I shared my experience honestly, without any lies. It’s up to each person to decide whether they want to use that service or not.
4. juli 2026
Anmeldelse skrevet uten oppfordring
I didn't expect the purchase so before…
I didn't expect the purchase so before the 72 hours.
Good price and excellent product.
2. juni 2026
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
Edit
Got the filler from my neighbour. I retracted my previous statement
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Herts & Essex Supplies
Hi, thank you for taking the time to leave your feedback, and we're truly sorry to hear about the experience you've had with this order.
We completely understand how frustrating this situation must be, and we want to assure you that we take all delivery issues seriously. When an order is placed, our system dispatches to the exact address and postcode entered at checkout — in this case, the postcode provided did result in the parcel being sent to a different location.
That said, we never want a customer to feel left without support, and we're sorry if that's how this came across. We'd genuinely love the opportunity to look into this further for you and see what we can do to help reach a resolution.
Please don't hesitate to get in touch with us directly at info@hesupplies.co.uk or via our website, and one of the team will be happy to assist you personally.
We hope we get the chance to restore your confidence in us.
Warm regards,
The Herts & Essex Supplies Team
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
I had very good experience with Herts…
I had very good experience with Herts and Essex. I got my orders 9n time in very good condition. They also provide some nice sales.
30. mai 2026
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
Very bad experience….
Very bad experience….. after i speak with the manager for send me the parcel after coming from holiday they have send my parcel before… and have left that parcel on the bin or on top…. He have been stolen by someone and now i have lost so much money and customers because of this… almost 1500£ losing in 4 days😢😢😢😢😢😢😢😢😢 NEVER NEVER THIS HAPPENED TO ME BEFORE WITH ANOTHER COMPANY…. And also the men which have responded to my message was very very rude… he hang up the phone after tell him that my parcel have been stolen and delivered the day before coming from holiday…. He only said that is my fold that i have chose that day like a safe place or something like that…. Which i never did it as i have been on holiday…. I am very very upsed with this company really…..
1. juni 2026
The order has never been delivered
I placed an order at the end of April which was sent via Royal Mail 24-hour service, but the parcel never arrived.
After reviewing the delivery proof, I saw that the parcel had been delivered to a different postcode. While there was a minor error in the address I provided ("Drive" instead of "Court"), the postcode on my order was correct. No one contacted me to clarify the address or notify me of any delivery issue, and I had to chase the company myself.
Following the company's response to this review, I would like to clarify that my concern is not about the address error itself, which I acknowledge, but that the parcel appears to have been delivered to a different postcode and no refund, replacement, or further investigation was offered despite my request.
After following up again in June, I was told the matter was entirely my responsibility. Unfortunately, I lost the money and never received the items. This review reflects my personal experience as a customer.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Herts & Essex Supplies
Hi Victoria,
We’re sorry to hear that you’re disappointed with your experience.
After investigating this matter with Royal Mail, we found that the postcode entered on the order was incorrect. As with all deliveries, we rely on the address details provided at checkout to ensure parcels reach the correct destination.
While we appreciate there was only a minor error in the address, Royal Mail delivered the parcel based on the information supplied on the order. Unfortunately, once an item has been delivered to the address provided, we are unable to accept liability for any loss resulting from incorrect delivery details entered during checkout.
We understand this is frustrating and we did try to assist by reviewing the delivery information and providing all available details. However, in this case, we were unable to offer a refund or replacement as the delivery issue resulted from the address information submitted with the order.
We wish you all the best and thank you for your feedback.
Kind regards,
Herts & Essex Supplies
the person that I talked with onthe…
the person that I talked with onthe telephone was really helpful, she explained the delay there would be due to supplier shortages but that made the experience understandable without the need for constant calls.
25. mai 2026
Svar fra Herts & Essex Supplies
Thank you for your feedback 🩵
I couldn’t recommend herts & Essex…
I couldn’t recommend herts & Essex enough! They always go above & beyond to ensure I get my last minute orders delivered in time. My go to for all my aesthetics products
27. mai 2026
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, fast delivery and product is exactly how described
21. mai 2026
Anmeldelse skrevet uten oppfordring
A smooth and easy process right up to…
A smooth and easy process right up to the end speedy delivery! Happy customer 😃
25. mai 2026
Anmeldelse skrevet uten oppfordring
Very amazing experience and…
Very amazing experience and professional, I am happy with my results , great costumer service and pricing , thank you ☺️
27. mai 2026
Anmeldelse skrevet uten oppfordring
Very fast customer support
28. mai 2026
Anmeldelse skrevet uten oppfordring
Fast delivery and good quality 👌🏻 👍🏻
Fast delivery and good quality 👌🏻 👍🏻
28. mai 2026
Anmeldelse skrevet uten oppfordring
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