The boiler broke down in the coldest moment possible. We had no heating and no hot water. The engineer on the video call was very kind, understanding and professional. He helped trying to find a solut... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The engineer was fantastic. He talked me through fixing our boiler in a clear manner, making sure everything was done safely. Now it works, whole process took about 15 mins. Helpful and educational. T... Vis mer
Selskapet har svart
Our stay at a holiday flat in Norwich was ruined when we found that the gas boiler had failed and there was no heating or hot water. After two days we were connected to Help me Fix. We couln't hear th... Vis mer
Selskapet har svart
Extremely fast service, it was 8pm on a Sunday and they called me basically the same minute I reported the issue! Had an engineer named Stephen who was very friendly and very helpful, explained what h... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. From AI Diagnostics to Video Triage, Help me Fix provides a complete solution for repair diagnostics and soft-fix using our stack of AI, Apps and Network Engineers. Help me Fix can improve service to your tenants, save you time and cut back on maintenance costs. The whole service is built around improving tenant experience, which in turn improves tenancy-length, payment of rent on time and reduces the headaches of the day-to-day management of your properties.
Kontaktopplysninger
Suite 110, 186 St. Albans Road, WD24 4AS, Watford, Storbritannia
- +443303309523
- info@helpmefix.io
- helpmefix.io
3,8
Bra
87 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick fix for my issue
Quick fix for my issue, everything back up and running in less than a 5 minute call!
2. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Help me Fix
Thank you for your 5 star review, Bachir! We're glad to hear that we were able to resolve your issue so quickly.
He was very helpful.
28. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Help me Fix
Thank you for your 4 star rating, Andrew! We're happy to hear that you found our service helpful. Your feedback is important to us and we appreciate you taking the time to share your experience with us.
If you have any suggestions on how we can improve and earn that fifth star, please let us know. We're always here to help and improve our service.
Simon was brilliant
Simon was brilliant, told me exactly what to do and what to show him in order to diagnose the problem remotely. Fantastic that he was available at 10.30pm!
27. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Help me Fix
Thank you for your 5 star review! We're pleased to hear that Simon was able to help you effectively, even at 10.30pm. Our aim is to provide timely and accurate support and it's great to know that Simon's guidance and availability met your needs.
Fast, professional, caring
It was a great experience because the reply was fast, the support was professional, and the engineer cared to make sure I did everything that was possible to do in the situation.
26. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Help me Fix
Thank you for your fantastic review, Gabriele! We're pleased to hear that you had a great experience with Help me Fix. Our team is dedicated to providing the best possible support and it's great to know that our engineer made sure everything was handled effectively.
Svar fra Help me Fix
Thank you for your 5 star review! We're delighted to hear about your positive experience with Help me Fix. Your satisfaction is our priority!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.