My cleaner has being every week on time or early. She is very friendly, approachable and fun. Although she speaks little English only Portugese, but somehow were managing. The quality is very good a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy way to find local cleaners - with no strings attached! We loved using Helpling to find a cleaner for our home, and found one quickly by selecting the days and times we wanted cleaning. You are th... Vis mer
Selskapet har svart
Scheduled a cleaning through Helpling UK, but the cleaner canceled last minute. I had to scramble to find an alternative.Very inconvenient and unprofessional!
Selskapet har svart
Great place to get cleaners in London and I like the reviews as it helps you choose the best person for you. The only downside if you need to book at least 48 hours in advance (even if there may be av... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Helpling is an online marketplace that helps match you with reviewed and insured, local cleaners. Payment is all done online too, so you'll never need to worry about cash again. To book, all you need to do is pop in your postcode, choose the time that works best for you and browse the cleaners available in your area before booking. Simple.
Kontaktopplysninger
Teddle Limited 86-90 Paul Street London , EC2A 4NE , London, Storbritannia
- info@helpling.co.uk
- helpling.co.uk
3,7
Middels
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good customer service and user friendly
30. mars 2022
Svar fra Helpling UK
Hi there,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Easy to make payment with foreign card.
25. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi there,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Hit and miss
I rarely get the cleaner I select, and have had experiences where cleaners just didn't show up. Helplings has been responsive and has provided discounts after these experiences, however it has felt a been hit and miss with getting cleaners to come. When they do come, the experience has been good.
10. mars 2022
Svar fra Helpling UK
Hi there,
Thank you for your review.
We’re sorry to hear that you have had a negative experience with Helpling. We’re keen to turn this around for you!
Please send an email to info@helpling.co.uk with the subject Trustpilot/Google Review and a member of the CS Team will be in touch.
Thank you,
Your Helpling Team
Highly recommend their service!
Highly recommend their service. Easy to book on their site and they have great cleaners.
7. mars 2022
Svar fra Helpling UK
Hi,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
I injoy letting helpling no where they…
I injoy letting helpling no where they can improve this best site app I love helpling only sign up one week half ago and I've already got 6 cleans book all close bye to me and a good hourly pay I'm really happy with its the best work site to work for I anit going no where as yet
1. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi Natalie,
Thanks for the 5 stars!
We're pleased to hear you're happy with the service.
Your Helpling Team
Svar fra Helpling UK
Hi Aamena,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Great reliable cleaners
Great reliable cleaners . We have irregular cleans and even if it’s a different person they always do a great job!
25. februar 2022
Svar fra Helpling UK
Hi Joanna,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Amazing cleaner
Amazing cleaner, flat was left spotless, even organised some of our cupboards for us!
15. februar 2022
Svar fra Helpling UK
Hi there,
Thanks for your review! We're delighted to hear that you're happy with the service.
Many thanks,
Your Helpling Team
Great service
Great service, easy to organise your cleans. Reliable, friendly cleaners.
13. februar 2022
Svar fra Helpling UK
Hi Muna,
Thanks for your review.
We're glad to hear that you're enjoying the service.
Have a great day!
Your Helpling Team
Easy cleaning solution
Very easy to schedule cleaners and get a clean. Everything on credit card as well which makes it easy and not having to remember to have cash!
5. februar 2022
Svar fra Helpling UK
Hi Amanda,
Thanks for your review.
We're glad to hear that you're enjoying the service.
Have a great day!
Your Helpling Team
Found us the best cleaner!
This site has found me out perfect cleaner! We are SO delighted. She is reliable, kind and always on time as well as always leaving our home spotless! Thank you Helping UK!
1. februar 2022
Svar fra Helpling UK
Hi Nicola,
Thanks for your review.
We're delighted to hear that you're enjoying the service.
Have a great day!
Your Helpling Team
Svar fra Helpling UK
Hi there,
Thanks for your review.
We're glad to hear that you're enjoying the service.
Have a great day!
Your Helpling Team
Poor cleaners and poor customer service
This is the 3rd time in a row I’ve had an issue with helpling. Once a cleaner fly tipped and they offered me 10% off my next clean if I cashed in within 2 weeks… second time I had a last min cancellation with no apology … now my cleaner hasn’t showed and phone lines for Helpling are closed.
Poor cleaners on site and poor customer service that makes it feel like your problem.
29. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi Beckie,
Thanks for your review - we're sorry to hear that you've had such a poor experience with the cleaners you have been matched with.
Helpling has a range of cleaners on the platform, all with different levels of experience and we're confident that we can match you with a cleaner who will clean to your standards. If you would like to give us another go, please send an email to info@helpling.co.uk.
Unfortunately, our phone lines are out of service, however, we do have a Whatsapp line available Monday - Friday and email responses available Monday - Saturday.
Kind regards,
Your Helpling Team
It's a bit confusing
It's a bit confusing, really. I didn't get the level of cleaning I expected and I'm not sure I want to give it another go since there are so few rangers available with many reviews and I wasn't placed with one that had many reviews. I'd like to cancel future cleanings
27. januar 2022
Svar fra Helpling UK
Hi Kristin,
Thanks for your review.
We're sorry to hear that you didn't receive the standard of cleaning you were expecting. We do have some really great cleaners on the platform and we'd be happy to hand select one for you if you'd like to give us another go. If this is of interest to you, please send an email to info@helpling.co.uk.
Have a great day!
Your Helpling Team
Good and reliable service.
25. januar 2022
Svar fra Helpling UK
Hi Davide,
Thanks for your review.
We're glad to hear that you're enjoying the service.
Have a great day!
Your Helpling Team
Svar fra Helpling UK
Hi Tam,
Thanks for your review.
We're so pleased to hear that you're enjoying the platform.
Have a great day!
Your Helpling Team
Svar fra Helpling UK
Hi Stephanie,
Thanks for your review.
We're delighted to hear that you're enjoying the platform.
Have a great day!
Your Helpling Team
I'm currently working for Helpling they…
I'm currently working for Helpling they very understanding and every straight forward company I can't thanks enough I only work they hours that I can and they don't have any issue at all. I'm very grateful.
20. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi Maria,
Thanks for your review.
We're delighted to hear that you're enjoying the platform.
Have a great day!
Your Helpling Team
Satisfied
Satisfied except that the reservations are too few
19. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi Dimitrina,
Thanks for your review.
We're glad to hear that you're enjoying the platform.
Have a great day!
Your Helpling Team
It Was a pleasure to use use this app…
It Was a pleasure to use use this app its easy and the staff are friendly I enjoy working for helping
17. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra Helpling UK
Hi Sharren,
Thanks for your review.
We're delighted to hear that you're enjoying the platform.
Have a great day!
Your Helpling Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.