HelloFresh New Zealand Anmeldelser 14 769

TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

This week our box was not delivered on the correct day. Last time two ingredients were missing - one from one meal and another from a different meal. A couple of previous times we have had old ingredi... Vis mer

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Vurdert til 5 av 5 stjerner

Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Vis mer

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Vurdert til 4 av 5 stjerner

The food was relatively easy to make and tasted pretty good. It always comes on time so we don't have to worry. Compared to other food providers we have tried there a quite a few options, although the... Vis mer

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Vurdert til 5 av 5 stjerner

I am loving being back in the hello fresh family again. One of the biggest stress of my week is worrying about what I'm going to feed my family each night, meal planning and shopping felt like it was... Vis mer

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Informasjon om virksomheten

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  2. Leverandør av matprodukter

Skrevet av virksomheten

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

15k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

A large selection of tasty meals

A large selection of meals which are invariably very tasty. Over several years we're hardly ever disappointed.

21. oktober 2025
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Svar fra HelloFresh New Zealand

Thank you so much for your five star review! ⭐

It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌

If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊

You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Vurdert til 5 av 5 stjerner

DELICIOUSNESS

Takes the hassle out of meal time!
Preparation for is all done!
Easy recipes that are easy to follow!
Healthy options! Low carb!!
Reasonable price serving per plate! Low cost options!
Deliciousness!!

24. oktober 2025
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Svar fra HelloFresh New Zealand

Thank you so much for your five star review! ⭐

It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌

If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊

You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Vurdert til 5 av 5 stjerner

Love Hello Fresh

We've used Hello Fresh every few weeks for a number of years now
Always very tasty and love using different ingredients and cooking methods

2. mars 2026
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Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Vurdert til 3 av 5 stjerner

I love the recipes

I love the recipes, however the last few have not had the best fresh produce.

28. januar 2026
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Svar fra HelloFresh New Zealand

Hi Mike,

Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Daren
Customer Resolution Specialist
HelloFresh

Vurdert til 1 av 5 stjerner

I am being charged after numerous…

I am being charged after numerous attempts to cancel my subscription.. I get told there is no subscription, however come Monday the deduction happens and the food arrives

28. januar 2026
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Svar fra HelloFresh New Zealand

Hi Nicholas,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Vurdert til 4 av 5 stjerner

Pretty good meals

Pretty good meals, many of them are quick and take the thought out of what to cook for dinner for busy people. Vegetarian options are good, although maybe a little repetitive/unimaginative after a while.

14. januar 2026
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Svar fra HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren💚

Vurdert til 5 av 5 stjerner

Hallofresh every day There is options to choose your…

There is options to choose your preferences and the meals are always yummy but easy to make.

20. mars 2025
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Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Vurdert til 5 av 5 stjerner

Excellent customer service and very…

Excellent customer service and very tasty convenient meals from a wide selection of dishes, tailored to your satisfaction. A great solution for those who have a busy lifestyle.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Vurdert til 5 av 5 stjerner

It's a no brainer!

I just love that I grab the bag out the fridge, grab the menu... Mindlessly read and follow the recipe and land up with a great, tasty family dinner! No shopping stress or having to think of what and how to cook!
Bonus it that you learn some great tricks along the way!

28. januar 2026
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Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We are delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬

Happy cooking! 😊

- Elise 💚

Vurdert til 5 av 5 stjerner

Well packaged

Prompt delivery, everything well packed and very easy to follow.

17. februar 2026
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Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Vurdert til 5 av 5 stjerner

So much easier with a busy life

So much easier with a busy life , always fresh ingredients. Easy to follow , meals are so tasty

30. april 2025
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Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Blanch 💚

Vurdert til 3 av 5 stjerner

The convenience was good

The convenience was good, food overall was pretty good but it definitely needed some extra flavours to make it from a student meal to a little bit something more gourmet

14. februar 2026
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Svar fra HelloFresh New Zealand

Hi Can,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Vurdert til 4 av 5 stjerner

The chicken was delicious as was the…

The chicken was delicious as was the potato salad. The avocado was probably a good week away from doing the job. A waste! Overall deserving of a 4.

23. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Vurdert til 5 av 5 stjerner

Great recipes

Great recipes, my young adult boys are enjoying the variety and ease of following the instructions

21. januar 2026
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Vurdert til 5 av 5 stjerner

Good option for busy family

Food choices are great, delivery on time and customer service is friendly.

6. januar 2026
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for the five stars! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Daren💚

Vurdert til 5 av 5 stjerner

Hello fresh has a great selection of…

Hello fresh has a great selection of recipes n food. Prices are reasonable with a great selection. Have been a customer for over 3 years and can’t fault service and quality !

4. oktober 2025
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Vurdert til 4 av 5 stjerner

Hello Fresh for the win

We have been trialing both Hello Fresh and My Food Bag for awhile now, and have chosen Hello Fresh to go forward. The choices are just better, the food is great.. and the pricing is far far more reasonable. We love the packaging for HF too - so much easier when just about everything for a meal is in one bag which you can just grab. and we love the points and giveaways and little surprises that Hello Fresh keep delivering. Is convenient and easy - and the food is delicious.

5. august 2025
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Daren 💚

Vurdert til 4 av 5 stjerner

There are hits and misses

There are hits and misses, but I've had a hundred or so boxes and will continue getting more.

19. juli 2025
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for your review! ⭐

We're over the moon to hear that you're enjoying being part of the #FreshFam!

We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for, and the greatest way we can improve is through your feedback. ⭐🍽️

You can reach our awesome Customer Care Team via:

📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz

Happy cooking! 😊

- Ricka 💚

Vurdert til 3 av 5 stjerner

I recieved my order on a Saturday by…

I recieved my order on a Saturday by Monday my tomatoes were rotting and the beans for different recipe were turning black. Disappointed.

28. januar 2026
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Hi Ange,

Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Ricka
Customer Resolution Specialist
HelloFresh

Vurdert til 4 av 5 stjerner

Pretty awesome

Firstly, we are happy and appreciative of the time saved in shopping and thinking "what will we have tonight" and also financial savings... no impulse buying everything is sorted all we have to do is cook eat andclean up... however something that keeps showing up is missing or un usable produce... this is our 3rd week and without even opening our first bag I have notice we dont have the recipe/method instructions... im hoping this week all bags will have all ingredients required and that they are usable... so all in all this is my only under par comments everything else taste variety and as stated in the beginning the savings on many levels is awesome.

3. februar 2026
Logoen til HelloFresh New Zealand

Svar fra HelloFresh New Zealand

Thank you so much for the review! ⭐

We're delighted to hear that our boxes are working for your household!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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