I made a small on-line order for items generally found in a fridge. I was most impressed with how the items were placed in a sealed box with ice packs. The presentation was impressive. The products ar... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Vis mer
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You truly are the best operation in New Zealand, in sync with gorgeous European foodie markets I get a ’head rush’ of pure pleasure, ambling about your stores. In particular, my little Takapuna sto... Vis mer
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The gift of food was sent to a friend and her family as sadly, they had recently lost a husband and father. It was very much appreciated and just made the choice of a meal that little bit easy during... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktopplysninger
Auckland, New Zealand
- farro.co.nz
4,5
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Sending a Care package
Your website is very easy to use and products are easy to find. Delivery is also a breeze to use.
Thank you.
19. mai 2026
Svar fra Farro
Thank you! We really appreciate your kind words.
On-line order
I made a small on-line order for items generally found in a fridge. I was most impressed with how the items were placed in a sealed box with ice packs. The presentation was impressive. The products arrived fresh, cold and in perfect condition.
20. mai 2026
Svar fra Farro
Thank you for the great review!
I’m impressed with the Quality of the food , the packaging and the speedy delivery
I’m impressed with the quality of the foods , the packaging and the speedy delivery
19. mai 2026
Svar fra Farro
Thank you for the great review!
Svar fra Farro
Thank you for your review!
We ordered 3 ready meals
We ordered 3 ready meals, they were delicious and fresh…. Customer service was excellent and efficient.
We would happily recommend Farro and continue to order from them.
15. mai 2026
Svar fra Farro
Thank you for the lovely review!
Svar fra Farro
Thank you Lisa. We are pleased your family had such a good experience.
All ordered goods were of great quality…
All ordered goods were of great quality and delivery was in good time.
14. mai 2026
Svar fra Farro
Thank you Karen. That's great to hear !
Easy to order but they don't knock
Pros: Easy to use online booking, notification and pricing
Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delivery which they were home. Unfortunately they didn't which meant the food sat outside overnight. Hindsight - workaround would be to let my friend know once I received the notification.
11. mai 2026
Svar fra Farro
Thanks for your feedback, and we’re very sorry the delivery instructions weren’t followed on this occasion. We understand how disappointing this would have been, especially given the circumstances, and we’ll pass this on to our delivery partner for review.
Svar fra Farro
Thank you for your review Judy!
Fabulous communication when I enquired…
Fabulous communication when I enquired about organising an online order as a 🎁. Super helpful and informative. A very professional and positive experience. Arrived safely on time. Thanks for such a wonderful experience.
5. mai 2026
Svar fra Farro
We are so pleased you had such a good experience.
Svar fra Farro
Thank you for your review!
Svar fra Farro
Thank you for the great review!
Great FOOD and SERVICE .
We love their FOOD and the good people that look after their Customers best interests .
They are absolutely THE BEST .
1. mai 2026
Svar fra Farro
Thank you for the lovely review!
Used to be great but now!
I am a great fan of Farro and I shop there at least once a week but there has been a definite drop in quality and availability of certain items. For example the red onion I purchased was rotten, apples, cucumber and peppers soft. The meat at the counter looked old and the fish dry.
3. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farro
Thanks for your feedback. We’re really sorry to hear about your recent experience, as that’s not the standard we aim for. Please email us at hello@farro.co.nz so we can look into this further and make it right.
Meal choice easier at a difficult time
The gift of food was sent to a friend and her family as sadly, they had recently lost a husband and father. It was very much appreciated and just made the choice of a meal that little bit easy during a difficult time 💕
23. april 2026
Svar fra Farro
We are pleased our online delivery was a small help at a very sad time.
Svar fra Farro
Thank you for your kind review.
Svar fra Farro
Thank you for your great review!
Have always been a loyal Farro customer…
Have always been a loyal Farro customer until I did a online delivery, requested it be delivered on Tuesday waited all day never received my order had to order takeaways as I was expecting to eat my dinner ordered from Farro unfortunately won’t be placing a online order in a hurry again
26. april 2026
Svar fra Farro
Thanks for your loyalty and for sharing this. We’re really sorry your delivery didn’t arrive as expected. We’ll be in touch with you directly to look into what happened and make this right.
Great dinners for 1!
Great dinners for 1!! Extremely reliable delivery. Food packed beautifully
19. april 2026
Svar fra Farro
Thank you for the great review!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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