This week our box was not delivered on the correct day. Last time two ingredients were missing - one from one meal and another from a different meal. A couple of previous times we have had old ingredi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy and yummy meals! Most ingredients are prepped, saves your time, very efficient. Has the exact food measurements needed, so you dont waste veggies. Tired of wandering in the grocery on what recipe... Vis mer
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The food was relatively easy to make and tasted pretty good. It always comes on time so we don't have to worry. Compared to other food providers we have tried there a quite a few options, although the... Vis mer
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I am loving being back in the hello fresh family again. One of the biggest stress of my week is worrying about what I'm going to feed my family each night, meal planning and shopping felt like it was... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktopplysninger
New Zealand
- hellofresh.co.nz
4,0
Bra
15k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Excellent meals
4. november 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
Thank you for feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
📞 Phone - (09) 886 9589
💻 Live chat - hellofresh.co.nz
💬 Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Joy 💚
It was a breath of fresh air
It was a breath of fresh air, I don’t have to worry what to cook for the day. Thank you Hello Fresh!🫶🏼
21. januar 2026
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
Missing ingredients (still waiting for…
Missing ingredients (still waiting for a credit on my account). Some items not fresh (tomato, carrot)
30. desember 2025
Svar fra HelloFresh New Zealand
Hi Wayne,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
Very easy to cook and quick to prepare
Very easy to cook and quick to prepare. We have however received not good quality veges and unripe avocados
18. november 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren 💚
Luv the food
Luv the food. No problems there. But need a break as starts to taste the same after a while.
21. oktober 2025
Svar fra HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I don't like how I couldn't pay for my…
I don't like how I couldn't pay for my weekly box, this week. You need to make it easier to pay for or week. when something happens with you regular payment
27. januar 2026
Svar fra HelloFresh New Zealand
Hi Rachel,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The food is amazing value for money
Everything is well packaged, the recipes are easy to follow and the delivery process is seamless. The flavours and quantities are perfect.
21. januar 2026
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren 💚
The overall website is not useable
The overall website is not useable. They have an issue with the website whereas the menu changes even after you have selected and paid for the meals for the week. This has been raised with them however, nothing has been done yet. Bit concerning using a website where there can be data breach.
21. oktober 2025
Svar fra HelloFresh New Zealand
Hi Shruti,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
DELIVERIES ARE RELIABLE
DELIVERIES ARE RELIABLE, PRICING IS REASONABLE, AND IT IS EASY TO CANCEL FOR A WEEK IF GOING ON HOLIDAY OR WHAT EVER.
26. august 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Love Hello Fresh.
Love Hello Fresh.
I just love everything about Hello fresh and meals are great so far.
14. januar 2026
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊 You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊💚
- Blanch
Good variety of options available
Good variety of options available. Good amount of ingredients provided to feed the family. Good communications when things are different from what is displayed. App very easy to use.
21. oktober 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Michelle💚
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (02) 8188 8722 or send us a direct message on Facebook at http://fb.com/msg/hellofreshau. 💬
Happy cooking! 😊
- Joy 💚
The portions are very small
The portions are very small, especially for the proteins like 250g of chicken is not sufficient to feed two hungry people.
11. november 2025
Svar fra HelloFresh New Zealand
Hi Daren,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Daren
Customer Resolution Specialist
HelloFresh
The app is abit annoying at times.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra HelloFresh New Zealand
Thank you so much for the review! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great easy meals.
Great easy meals.
Everyone even the fussy ones love hello fresh in our home.
29. juni 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Good meal options
3. august 2025
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
Makes life easier
Good quality food, delivered fresh. Easy to arrange refunds if any issues. Great range of meals to select from.
2. oktober 2025
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
The food is easy to prepare and cook
The food is easy to prepare and cook, and very tasty with a wide range to choose from. Love it
14. januar 2026
Svar fra HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We are delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬
Happy cooking! 😊
- Elise 💚
Food and meals are great
Food and meals are great. I dont get enough time to cook them as some says I'm home at 5pm and others I'm home at 10pm. And I spend nights away
14. januar 2026
Svar fra HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.