The So-low product is great. I've used it for a few years, and will continue to purchase it. One problem I have noticed over my last 3 or so purchases is the bottles are not pumping the lotion easily.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First of all, the product itself is delightful! I also love the frankness of the company about what you provide: tools and assistance and help in our sexually intimate moments (even with ourselves!).... Vis mer
Selskapet har svart
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself. Honsetly i was a little disappointed as well... Vis mer
Selskapet har svart
The cake I received didn’t match the description. I ordered a chocolate cake but it tasted more like vanilla. Delivery was on time, but the misdescription was a letdown. For the price paid, I expected... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’re on a mission to help the world have more fun sex (yes, really). Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Free Shipping on orders $35+
Discrete Shipping & Billing
100% Satisfaction Guaranteed or Your Money Back
Kontaktopplysninger
Calabasas, USA
- hello@hellocake.com
- hellocake.com
3,8
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I bought a product from a retail store…
I bought a product from a retail store and there was no charger so I messaged customer service and they immediately shipped one to me! Good service good product!
21. juli 2026
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Order to delivery took long….product…
Order to delivery took long….product def not as good as vanilla chai
21. juli 2026
Svar fra Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
quick and product works
18. juni 2026
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Poor subscription management
I really dislike how clunky HelloCake's subscription service is. It is impossible to put a subscription on pause.
2. juli 2026
Svar fra Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Poor flavor choice
The cake I received didn’t match the description. I ordered a chocolate cake but it tasted more like vanilla. Delivery was on time, but the misdescription was a letdown. For the price paid, I expected something more accurate. Just not what I wanted. I don’t think I’ll order from here again.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Hello Cake
We are so sorry to hear about your experience! Thank you for providing us with this feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Amazing customer service
2. juli 2026
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Faulty device upon opening and charging - quick fix
I have enjoyed HC's products for a while now (solo equipment). After getting married, I encouraged my wife for us to use a vibrating ring to spice things up a little, well it did spice things up. Long story short, the first device got worn out, and then the second one too. When I received our third toy, I opened it and charged it first like I did with the others. When the light was solid, I unplugged it and checked it. It did not work at all. I repeated this step and still, no charge. I was bummed but my wife even more so. I contacted HC and they understood and quickly sent a new one, which works like a charm. Big thanks for the quick fix HC! I will continue using your products, even my solo equipment for time on work trips!!! ;-).
29. juni 2026
Svar fra Hello Cake
Game on! We're so glad to hear that the replacement is doing it's job. We also appreciate your continued support and really appreciate the feedback. We're here for you if you ever need anything!
Svar fra Hello Cake
Thank you for your feedback! We truly appreciate the kind words. We hope you're enjoying everything!
They lie about when their products ship
29. juni 2026
Svar fra Hello Cake
We're so sorry for the shipping delays that your order encountered. We have fixed these issues and orders will be shipping on time moving forward.
Svar fra Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Svar fra Hello Cake
Thanks so much for your review! We're glad to hear you're enjoying your product.
Svar fra Hello Cake
This make us so happy! We're so glad to hear you were pleased overall. Thank you so much for your review!
Still waiting on items
23. juni 2026
Svar fra Hello Cake
We are so sorry to hear this. We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I waited 2 weeks for my most recent…
I waited 2 weeks for my mist recent order.i sent emails got no response.no customer service.decent product but not a good company.a good company is accountable.you are not.
23. juni 2026
Svar fra Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Great customer service.
23. juni 2026
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
I look up the numbers that they gave me…
I look up the numbers that they gave me for shipping it says that they have not received it they're still waiting for you it's been received to the post office they have printed a ticket but nothing has been sent to them it's been over a month now I think I've been trying to get this first they sent me something that was not even what I ordered and now they said they were going to send out the right thing a weekend
17. juni 2026
Svar fra Hello Cake
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Amazing customer seevice
The customer service was friendly and truly respected my concerns
29. mai 2026
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Svar fra Hello Cake
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Service was great!
Service was great!!
I was disappointed in the lack of quality in the product that was being replaced.
Hopefully the product that I received will be better.
Thanks for your help.
29. mai 2026
Svar fra Hello Cake
Thank you so much for your review! We're glad to hear you were satisfied with our service. We hope you enjoy your replacement!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.