Hearts Valley Anmeldelser 

147
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I received a gold watch ring and I loved it but within a week it had water seep in and I was so disappointed but I reached out and they gave me a replacement no question asked. For the price it's grea... Vis mer

Vurdert til 5 av 5 stjerner

When I showed the ad for the Love Letter necklace to my husband who has dementia, he immediately told me to order it from him. However, when it arrived, I was unable to open it. I contacted the compa... Vis mer

Vurdert til 1 av 5 stjerner

ordered an item for a christmas present on 22nd November, not even showing as dispatched on the tracking. Customer services keep saying its been dispatched, but dont seem to be able to really help. ge... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've purchased multiple times from Hearts Valley. Love the pieces and quality so much that I purchased as a gift for a friend too. I had an issue with an order within warranty and customer service has... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

Vintage inspired jewelry brand NYC, US


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

147 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(147)

52 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love at first sight!

I received one of the magnetic bracelets as a birthday gift from my boyfriend and absolutely fell in love with them at first sight! I reached out to customer service via e-mail with a question and the reply and exchanges in conversation were quick, professional and informative. I look forward to telling all my friends and family about your company and can't wait to place my next order!

7. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 Customer Service

Only good things to say about this company and their products!
I had seen ads for awhile now about the magnetic bracelets, and LOVED THEM because I’m a cheesy romantic at heart. I finally bit the bullet and ordered a pair of bracelets for my fiancé’s birthday and he loved them just as much as I do. We love this subtle and sweet homage to our love for each other and it’s just the best reminder throughout the day to see it on the wrist. Makes us both smile.
Somehow my fiancé’s came loose, and it was lost. I emailed the customer service team and they immediately sent out a replacement. I was shocked, the last thing I expected was a replacement and response SO quickly! Highly impressed by the care and it made the start of me week so much better! Will definitely purchase from them again. So so worth it!

20. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality product. Amazing customer service!

I bought my husband and I the cute little heart magnet bracelet. I was pleasantly surprised with the quality. Especially for the price. We have had so many compliments on them. I’m more impressed with their customer service though. One tiny little piece came loose on my bracelet. I sent an email message to them. They responded so quickly and they are sending a replacement. I shop a lot online. Customer service is not always reliable but with Hearts Valley you can tell they take pride in their product and customers.

18. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently purchased a Love You…

I recently purchased a Love You Necklace from Hearts Valley and my wife loved it. Although there was a bit of a problem with the shipment. I reached out to the customer service team to correct the issue. I received a prompt response from Rachel Shook who quickly addressed my issue. It’s nice to know that this small business puts the customer ahead of everything else. I appreciate your response and look forward to future purchases. Thanks for giving my wife a very unique Valentine gift.

10. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Jewelry Store

I've never bought jewelry online but Hearts Valley truly got my attention in a beautiful piece "the Love Letter chain". I am a man that loves to show my love to my lover thru messages and unique pieces of messages. I bought this jewelry and I was so excited to see my lovers eyes grow with joy and tears. What a beautiful piece of love. I'm also very happy to have reached out to them when the piece broke because they were so fast to respond to my email and also very fast and kindly to replace it without any hesitation. To me that was incredibly nice because, now my lover will be wearing it once again and enjoy the love I've expressed to her. Thank you so much Hearts Valley. You've got a customer that will always buy from and I love all the choices you have in inventory. Now I'm going to buy for my baby 4 year old daughter so she can enjoy her own jewelry collections. I give them 10 stars 🌟 🤩

25. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Beautiful ring and exceptional customer service

My first order was of crystal moon ring. Ring is so unique that it spins with the stone and sparkling crystals. And fits any finger since it's adjustable. It's now my favorite ring and I wear it daily! My second order was delayed and when i inquired, the customer service was exceptional by apologizing and offered me free gift of another ring...what a world class service!

18. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 rating

I got the magnetic heart bracelet and I can’t wait to gift it to my girlfriend. The customer service was great and they even helped me with questions I had. They have a lot of coupons and great deals too that are a huge help.

12. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Slowest shipping and handling

Slowest shipping and handling. I ordered just about two weeks ago, 12 days to be exact. The shipping label was just created yesterday. USPS is still waiting for the item.

EDIT: They refunded me shipping amount and apologized for the delay in an email. I don't think the shipping delay was something in their control for this particular situation. I've updated my 2 star to 5.

31. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Purchased heart bracelets from Hearts…

Purchased heart bracelets from Hearts Valley as a nice little gift for my wife and I. Look great and fairly priced. One of mine did lose the little heart so I reached out to let them know. This company's customer service is TOP NOTCH! They immediately sent out a replacement order to make it right. Great product, great customer service, great overall experience!

3. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10/10 Would recommend!

I recently purchased jewelry from them and usually new small business scam people, I Can reassure that they are legit! I got my package in about a week with no problems. Delivery was nice and fast and the person that was working there “Ms. Rachel” was very nice, patient, and understanding. She was always in Contact with me and I never had problem getting in Contact with them. It’s great quality jewelry and it’s a great price for them. I highly highly recommend andI will definitely be buying more jewelry from them!

19. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Jay,

Thanks so much for all the support and for leaving a great review!

Vurdert til 5 av 5 stjerner

I ordered a heart pair bracelets for my…

I ordered a heart pair bracelets for my wife and I. Unfortunately it was held up by customs. It took 2 weeks or so to get to me but the owners went above and beyond to make it right. They kept in constant contact they refunded me the shipping and they sent a additional item for the inconvenience. The bracelets are high quality and amazing as were the owners dedication to the customer. If your looking for a special gift for you and you significant other this is the place to shop. Amazing!

18. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Jonathan,

Thank you so much for leaving a positive review! It means a lot to us. We do apologize for the inconvenience.

If you have any further questions or concerns please reach out to us at info@heartsvalleyjewelry.com

Vurdert til 5 av 5 stjerner

Great Experience with Heart Valley Jewelry!!! :)

Thank you for the great service! Mostly, I don't like when my order is delayed BUT I really really appreciate Heart Valley for the great and patient service to handle the situation. I will definitely recommend my friends to support this small business! Moreover, thank you Rachel for following up with my case! Words can't say much, THANK YOU SO MUCH <3

12. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Grace,

Thank you so much for sharing your positive experience and leaving a great review!

Vurdert til 5 av 5 stjerner

We have the magnetic heart bracelets…

We have the magnetic heart bracelets and they are so fun! Very simple but unique..and they mean the world to us! This company takes care of issues or problems very promptly kindly and fairly..10/10 highly recommend

1. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Brian,

Thank you for your amazing review! We are so glad that you love your Magnetic Bracelets! Please let us know if we can help you with anything further.

Vurdert til 5 av 5 stjerner

Love it!

They have amazing products and excellent customer service! 😍 My husband and I just love our heart bracelets. We never take them off :) I highly recommend their products!

1. juli 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Layla,

Thank you so much for taking the time to leave us a 5 star rating - it means a lot to us!


Vurdert til 5 av 5 stjerner

Top Notch Customer Service

I haven’t even received my order and I am already in love with this company. The customer service experience I have had has been extremely delightful! I am so excited to receive my bracelets and looking forward to purchasing more from Hearts Valley.

30. juni 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Hearts Valley

Hi Melody,

Thank you for taking the time to leave us such a fantastic review! We hope that you'll love your Hearts Valley jewelry! Please let us know if we can help you with anything further.

Vurdert til 5 av 5 stjerner

Great!!

This business has cute and great quality jewelry! They are so fast with their responses if you have any questions, along with fast delivery. A truly kind business and one I'd definitely recommend ordering from.

21. juni 2022
Anmeldelse skrevet uten oppfordring
Logoen til Hearts Valley

Svar fra Hearts Valley

Hi Kylie! Thank you so much for taking the time to leave us this amazing review!

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