Abysmal customer service. Every e mail takes forever for tjem to respond to. You dont get a satisfactory outcome. Great shirts but if these is an issue youre pretty much on your own.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Abysmal customer service. Every e mail takes forever for tjem to respond to. You dont get a satisfactory outcome. Great shirts but if these is an issue youre pretty much on your own.
Selskapet har svart
Worst international shipping service ever, they don’t make the return policy clear on their website, happy to take your money and when enquire about return they give you the run around and palm you of... Vis mer
Selskapet har svart
As someone who is wearing RM Williams boots all the time, getting 2 pairs here, I was actually pleasantly surprised when the boots arrived. I didn't expect much, as I wasn't familiar with the bamrand... Vis mer
I don't usually write reviews however, in this case, I really want to tell people about these amazing shirts! Ordering online from Australia can have it's challenges however my shirts arrive... Vis mer
Hawes and Curtis is a Jermyn street luxury shirtmaker. We have a large range of luxury shirts and luxury accessories for both men and women. Visit our online store today!
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My experience was that it was quick and easy-the shirts were reasonably priced as well.This is my first purchase of shirts and look forward to seeing what the quality is like.
Sizing give two options one size with a different bracketed UK size adjacent. Hence it is confusing as to whether UK sizing correlates with sizing charts. I am just hoping that they fit when they arrive. I enquired with customer care which was a delayed response by which time the sale items would have sold out. The response from customer care did not address my question directly.

Svar fra Hawes & Curtis
Have always loved these shirts! They are head turning and fit perfectly 😎
Great customer service and affordable price when it come on sale season.
Good products shown. However The website was slow and the filters didn’t seem to work properly. There was one product where the link didn’t work.

Svar fra Hawes & Curtis
I've been shopping the H&C for years because they're one of the very few who provide tailored, fine quality women's shirts. My only complaint is that the shirts are always way too long at the front and as soon as I get them, I have to take them to a tailor to take up the two front bottom hems to leave just the hint of a rounded hem. This way the shirt looks smarter. I always wonder why they're designed to be so long, because otherwise, the shirts are excellent. Would like to see more fitted, plain coloured cotton shirts. Am most grateful for the quality H&C offer. Paula /Australia
Where to start….
I’m based in Sydney and ordered a linen suit and shoes. Paid 29.99 for postage to syd. Arrived and didn’t fit properly with jacket having a weird quality of flaring out at the bottom. I decided to return there items. It cost me $87! I politely requested whether H&C would cover this or if they had a better solution for postage. They said no. They then went to refund me and refunded me $60 less then the amount I paid. So for an ill-fitting suit that o had to return, I have had to personally pay $180!
Throughout this, customer services were responsive on email but were only focused on giving reasons why they weren’t at fault and protecting their finances rather than actually any customer focused efforts.
Strongly advise anyone in Sydney doesn’t use H&C.

Svar fra Hawes & Curtis
Great customer service. The returns to swap sizes were a a breeze. Highly recommend
items easy to find and very simple to pay and order. I have some shirts already which I just love - great quality and style so always coming back for more.
There's a tie on your Facebook page, which has three colours - blue, red, gold. I could not find the tie when looking at what I might purchase.

Svar fra Hawes & Curtis
I placed order and the order was cancelled by your team due to stock shortage. And I have to follow up more than four time for refunds.
Firstly if the stock is not available why would it allow me to place an order. Something not right with your e-commerce systems and causing more discomfort by not refunding the amount in time.
Secondly there is not option for overseas customers from Australia for feasible returns . It’s more expensive to return the items than to buy .

Svar fra Hawes & Curtis
No fuss ordering, reliable - would like more new patterns to choose from
The return policy for international returns is inadequate for a big online company. It cost so much to return the shirts that didn’t fit. I spent $100 on shipping and return shipping. I don’t think you should offer international shipping if you do not have a good return policy. In addition to this, the shirts have a weird fit. The bust seams stick out and look pointy if you do not have a large bust to fill it. It looks inappropriate for work attire. Other shirt companies do not incorporate bust seams in their designs and thus fit a wider range of body shapes. They are also made for taller women and the shirts are very long. I am 161cm and b-cup bust. I am very disappointed in the shirt styles and return shipping policy.
Great service and fast delivery even to Australia.
What you see is what you get. Quality of clothes are next to none. Hasselfree and timely delivery. Easy and accurate to track
First class products and service. A pleasure to do business with.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.