I had the best sales person.Kim was so patient and helpful and very honest. I still ask her questions and she also gets back to me with an answer. It was nice to not be pressured to buy and the hones... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I found this service really useful when trying to decide on an outfit for a wedding. Also being petite this helped me decide which sizes worked well. Also meant for a high end company with more expens... Vis mer
Selskapet har svart
First time using the Harper concierge service offered by Universal Works. I needed to see sizing on a garment I wanted to buy so chose two sizes. Had to wait a few days until my delivery. It went smo... Vis mer
Selskapet har svart
I would absolutely recommend Harper try before you buy! I have been a customer of Me+Em for a while and this is a game changer as I can try styles and different sizes without laying out an advance... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Harper is a fashion concierge service that brings you the in-store shopping experience, whenever and wherever you wish.
Kontaktopplysninger
NW5 1TL, London, Storbritannia
- 0333 939 8123
- service@harperconcierge.com
- harperconcierge.com
4,9
Enestående
977 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Surprisingly good service
Surprisingly good service, great communication, really easy purchase. Try before you buy was great. Go for it!
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Glad we could surprise you, Mark!
Great communication and an easy purchase is exactly what we're going for - see you again soon.
I hope more companies adopt this…
I hope more companies adopt this service. As long as you stick to the 5 day return policy it saves the whole process of refunding. Try before you buy takes a lot of stress from online purchasing. Will definitely use again
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Hi Sally, we're glad it took the stress out of shopping online for you. Hope to see you again soon!
Excellent try on seevice
Excellent way of seeing and trying on clothes. Only pay for delivery and what you keep. Delivery and returns very fast and easy. Good communication from Harper too.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Only paying for delivery and what you keep is the whole idea, Dee, so it's great to hear the returns were fast too.
Thanks for the kind words about our team's communication!
Svar fra Harper
Easy and quick is exactly what we're aiming for. Thank you for the kind words!
Fantastic idea
Fantastic idea, first time I’ve used it. I was able to order multiple expensive dresses knowing that I would only be billed for the one I finally decided to keep.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Ordering multiple expensive dresses and only paying for the one you keep is exactly why we exist, Jen. We are so glad it gave you that confidence. Welcome to Harper!
Soooo easy and stress free!!
Soooo easy and stress free!!! Brilliant service!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Stress-free is the goal Janie, if only everything was so easy. We're thrilled it landed that way for you! 😊
Great try before you buy service able…
Great try before you buy service able to try different styles / sizes in the comfort of your home.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Trying different styles and sizes in your own space really does change how you shop, Rosalyn. Glad it worked well for you!
Excellent to be able to order different…
Excellent to be able to order different sizes to fit prior to purchase
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being able to fit different items before committing is so helpful and our main aim. Thank you for sharing your experience!
A great way to buy from Toast in my case
12. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Glad Try Before You Buy made shopping that bit easier, Fiona. Thank you for the review!
I love the try before you buy concept
I love the try before you buy concept, it’s so nice to try the clothes on in your own home. Friendly and helpful assiatants.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Trying things on in your own home really does change the experience, Amanda, and we're so glad our Style Concierges came across as friendly and helpful too, I will pass that on.
Thank you so much for the lovely words!
Svar fra Harper
Quick, efficient and helpful, exactly what we're aiming for, Bryony. Thank you!
Efficient and easy to return unwanted…
Efficient and easy to return unwanted items without cost
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
We are pleased our service made things easy for you. Thanks for the review!
This is the future of shopping
This is the future of shopping
Not sure what to order? With harper
Order everything you think you might like and only pay for what you keep! Easy !!!!
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Order what you're unsure about and only pay for what you keep - we couldn't have put it better ourselves! Thanks for the review.
French connection blouse
Try before you buy was a good experience. Definitely will do this again.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
So pleased the blouse worked out and that Try Before You Buy made the decision easy. Looking forward to seeing you again!
Excellent service
Excellent service, such a brilliant idea! I wish more brands offered this service.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
We wish more brands offered it too, Karen!
Thanks so much for the kind words.
Brilliant opportunity to try before you buy.
An ideal opportunity to buy clothes online to try on at home without having to pay for them all first. Makes sense and avoids the (often) long wait for refunds.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Avoiding that long wait for a refund really does make a difference, Kathleen. We are pleased the whole process made sense for you. Thanks for the lovely review!
Excellent service
Excellent service. Gives you the opportunity to try more than one size and a variety of styles before paying for items, which is excellent. No more waiting for a refund to hit your account.
I wish more stores adopted this service.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Trying more than one size and style before paying is exactly the point, Linda, and no waiting on refunds is a nice bonus too. We wish more brands offered it as well, thank you!
This service was excellent
This service was excellent! I used an old email by mistake when ordering and this caused a chain of events I didn’t understand and almost didn’t receive my package and was about to run out of my try before you buy time but Harper and Mint Vt resolved all my issues so fast and I got my clothes and returned the ones I didn’t want with great ease. Highly recommend.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
That mix-up with the old email sounds stressful, Jackie, so we're really glad the team were able to sort it quickly and get your clothes to you. Thank you for your patience and the lovely review!
Toast try before you buy
I used 'try before you buy' with Toast clothes. It's a great service when you're buying from expensive websites as you only pay for what you keep, meaning you're able to try 6 or 8 (can't remember which) before you pay anything, as you would in a shop. I'd use this again.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
Being able to try 6 or 8 pieces before paying anything really does take the pressure off, Catherine, we are delighted it worked well for you. We'd love to see you again!
The service is a great idea for people…
The service is a great idea for people who don’t have time to shop
The only problem is you can’t use your discount codes when paying.
Super fast service.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Harper
We are delighted the speed and convenience worked well for you - and thank you for the note on discount codes, that's really useful feedback for us to pass along. We hope to see you again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.