I ordered a 1000GBP motherboard advertised as new. The item arrived in gray cardboard packaging that was very tightly wrapped around the USED motherboard; one corner of the motherboard PCB was bent an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Harry at Hard Disk Direct gave me advice on extra memory to choose for my laptop, including on compatible memory that cost a bit less. The memory arrived in a couple of days and has immediately speed... Vis mer
Sam was very professional in helping me throughout the process of me purchasing of my SSD stick. Very patient in answering my questions with honesty but not trying to just sell me a product. HE was... Vis mer
They provided all the items requested in a timely manner. They were very helpful and communicated with me by email and by phone when there was an issue with my order, and addressed the issue promptly.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Offering all kinds of PC components including SSDs, HDDs, CPUs, Memory, Network devices, Power Supplies, Motherboards,Graphics Cards and more.
Kontaktopplysninger
Stafford Road 29, SM6 9AP, Wallington, Storbritannia
- +44 800-3688-245
- Support@harddiskdirect.co.uk
- harddiskdirect.co.uk
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Used and damaged instead of new. Never again.
I ordered a 1000GBP motherboard advertised as new. The item arrived in gray cardboard packaging that was very tightly wrapped around the USED motherboard; one corner of the motherboard PCB was bent and chipped. The motherboard was dirty with thermal compound, both the socket and RAM slots. So it was USED and DAMAGED as packed suboptimally.
Sadly I cannot recommend the company at…
Sadly I cannot recommend the company at all. I had an urgent order for three SSDs. I had trouble getting answers to my questions and it took ages to place the order. Eventually I did manage to order the drives, which were shown as "in stock" and they were scheduled to be delivered next day (10th December 2025). They did not arrive and I got no notification that they were delayed until I chased the company on 15th December and was told there had been a delay at UK customs but the order "would definitely be delivered today or tomorrow". They did not arrive!
I tried chasing again on the 18th December but the chatbot kept telling me it would check the discount and availability so I phoned Camilla, the salesperson that had emailed me a few days ago. She promised to check and call me back. I did not get a call back but did get a tracking code from Sarah via an email. That showed that the goods were still in California!
The drives eventually got delivered after Christmas, too late to be deployed on the visit by the technician to the server.

Svar fra Hard Disk Direct
Rebecca is super prompt and got the HD…
Rebecca is super prompt and got the HD as per commitment. Super happy.
They provided all the items requested…
They provided all the items requested in a timely manner. They were very helpful and communicated with me by email and by phone when there was an issue with my order, and addressed the issue promptly.
Very professional HardDiskDirect staff
Sam was very professional in helping me throughout the process of me purchasing of my SSD stick. Very patient in answering my questions with honesty but not trying to just sell me a product.
HE was also very supportive in contacting me to keep me updated with product availability and costing which left me feeling I was in trusted hands.
Assisted me with negotiating a reasonable price for my item.
Trustworthy Team
Prompt and helpful service
Harry at Hard Disk Direct gave me advice on extra memory to choose for my laptop, including on compatible memory that cost a bit less. The memory arrived in a couple of days and has immediately speeded up my laptop. Thank you!
Great communication and response from…
Great communication and response from Sam. Helped out quickly with an urgent request. Will recommend!!!
Superb service
Superb service, excellent communication, they really make it feel like a personal service, can't praise them enough, Thankyou.
Great service and very fast delivery
Excellent end to end process, ordering on line very easy, and the communications with Sales Specialist, Victor was first rate. Delivery was very fast and that coupled with the very competitive price means I shall be using them again.
Great communication and response
Great communication and response. Helped us out on an urgent requirement when we couldnt source the disks we needed.
They do ship from the US quite often so it can take a few days for delivery
Bait and Switch
Learn from my experience and trust the 1 star reviews citing failure to deliver. Strongly suspect the 5 stars are paid for.
Thought the price was too good to be true but did a bit of research and figured it was used ram so maybe about right.
Turns out it never existed in the first place and I suspect this was a bait and switch designed to push me into higher priced RAM.
Wasted a week waiting on something that was never going to arrive.
For reference order number was 1000016146
Great tech
The web site is easy to use and the prices are good.
⭐☆☆☆☆ – Disappointing Experience and Unreliable Supplier
We had a very disappointing experience with this supplier. The HDD was delivered after a significant delay, which already impacted our project timeline. Unfortunately, the situation worsened when the item supplied was found to be faulty and incompatible for its intended enterprise use.
During installation, the drive failed and triggered system errors indicating firmware or compatibility issues. Additionally, physical inspection showed visible signs of prior use, which is unacceptable for hardware supplied as new—especially for a critical production environment.
Due to the combination of late delivery, poor quality, and lack of reliability, we have lost confidence in this supplier and cannot recommend them for enterprise hardware procurement.
Excellent service and reliable supplier
I had a very good experience purchasing from Hard Disk Direct. The ordering process was smooth, communication was clear, and the product was exactly as described. Delivery was prompt and well packaged, which is always reassuring when buying IT hardware.
Customer service was responsive and professional, and it’s clear they know their products well. Pricing was competitive compared to other suppliers, and overall the transaction was hassle-free from start to finish.
I would definitely recommend Hard Disk Direct and would be happy to buy from them again.
Camila support service was top notch…
Camila support service was top notch and beyond expectations. Appreciate her help checking price in Dubai warehouse as well us EU. Thank you so much.
Amani
Extremely helpful and very efficient
Extremely helpful and very efficient, highly recommend.
Multiple progress updates provided
Needed a very specific refurb hard drive, I managed to mess up the post code somehow on the order form and same day got a call to clarify the details.
Received multiple updates for the order throughout, letting me know the current progress.
Great customer service
Great customer service, good communication, reasonable prices - recommended!
Excellent customer
Excellent customer! Very professional and easy to work with.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







