Happy Painting Store Anmeldelser 

Happy Painting compared with other diamond painting companies that I've used have a very good quality of canvas also the clarity of the picture is extremely clear for placing your diamonds without struggling to recognise the symbol. It was a delight to have it in numerical and alphabetical order and no weird symbols. 5* service and HIGHLY RECOMMENDED.

Will not be purchasing off these people again. Painting arrived today and is full of air bubbles from top to bottom.

Partner has started one of the paintings sent and the quality is poor. Glue is shocking and diamonds continue to pop off while trying to complete....Double sided tape instead of poured glue resulting in big 'rivers' I'd stick to one of the bigger company's. Deff don't get what you pay for here I'm afraid

I order two “Diamond Paintings”. It’s took over 5 weeks to arrive. Well over the sites expected international shipping time frames. Order was also placed well before the holidays. The track and trace information was rarely updated and was vague as to when and where the package would go next. The two paintings and their respective pieces arrived loose in a bag style mail package. They were not boxed or even individually packaged as they were intended to be two separate gifts. Due to the poor shipping choice many of the individual Diamond bags were damaged and opened leaving a horrible mess in the package and a now unusable painting as it is almost impossible for figure out which diamond pieces go with which picture. The diamonds themselves were dull and the colours are not true to the picture. I am exceptionally disappointed in the purchase. And will never be ordering from this company again.

I ordred som things which should have been a christmas present for my grandkid, however on 12/12 a received an e-mail saying that my ordre 15465 has left the building. the said thing is, that i have not yet received the parcel. what is going on ?? and i regret that i did'nt check trustpilot before i ordred, such bad coments....... i hope to receive my parcel soon

Poor customer service, Parcel been in transit for 38days constantly telling me i need to wait longer asked several time for money back because this was a present for someone. Please anyone thinking of ordering them don’t shop elsewhere

I had previously placed an order and had no issues (a missing colour or two but it arrived on time with no hassle) . I placed an order at the beginning of September and had received no follow up emails to suggest any development with my order, after emailing in October I was sent a link to track my order to see there had been no further movement of it for 17 days. I emailed again and at the end of October to be was told that ‘there was no available information’ and that they will ‘contact the shipping team to try speed up the process’. At the beginning of December I had still not heard anything or received my order so once again I emailed. The response was that my address was ‘incorrect or incomplete’ (despite ordering from them previously and not being told ‘it was incorrect’). I eventually received my order on December 30th when the order was placed on September 9th. Despite all the inconvenience I was expected to pay full price with no consideration from their team. Won’t be ordering from them again.

Horrible customer service. Was guaranteed Christmas delivery......didn’t happen. Finally arrived, beads were everywhere. Poor quality. They do not care or want to make things right.

Update: Funny how you refunded AFTER I posted review. Raj could have cared less about my experience and was very unprofessional!

My partner had ordered me a diamond painting from this site, well safe to say it never arrived. When emailing them about this problem, I was met with 'sort it out with Hermes.' Absolutely disgusting service. For £52 and that is the response? Don't bother.
Currently escalating this problem and waiting for a resolution.

Like many other reviewers our Granddaughter is still awaiting her Christmas gift from this company which was ordered and supposedly shipped on Nov 28th 2020. The same thing happened in 2019 and we swore never again but our Granddaughter loved the products (only part of the order showed up then) so much that we relented and here we are again in the same boat. Time to abandon ship we think!

Horrible Customer Service! Lies about delivery. I ordered in the before Christmas deadline. I still do not have it. They keep saying they are doing everything they can. They have done nothing. They couldn’t even explain to me the tracking information they emailed me.

my mother in law ordered a custom picture of my dog, who happens to be golden in color still cant figure out why he has one blue and green ear we never did as it was not like the picture we sent in. too expensive even at half off for 42.00 cad. Now trying to figure out how i can get her money back.

Order over a month ago, and still not here. Their email isn't valid. I did send them a message in messenger and got a reply that they were still working on getting a tracking number!! Never will order from this company again.

Ordered almost two and a half weeks ago for before Christmas delivery, no information so messaged customer service and was given a tracker which said it’s still in China!!!! So no way I’m getting it before Christmas so a complete waste of money and time. Messaged customer service asking what can be done and what the delay is and just simply given a 20% off code for my next order and they cannot do anything, will definitely NOT be ordering again. God knows when my order will arrive as even they can’t tell me!! DO NOT WASTE YOUR MONEY.

Ordered on 26th November, package only just arrived today. Didn’t receive any tracking information until messaging customer service who took a couple of days to respond, but actual product is great - just takes a while to arrive! Allow at least three weeks if ordering for a gift.

I placed on order on 1/12/20 and revived an email the following day and to say that my parcel was on the way. It’s now 18/12/20 and I have received no tracking information, I understood current circumstances so thought I would allow time before trying to contact them. I went on the website where it states that if you haven’t received this information to email them, in which they will reply quickly too. My email has failed to send as their mailbox is disabled and no longer accepting emails. I am beginning to think this is a scam, I have lost money and my family member isn’t going to be getting a Christmas present. I have also noticed that the company is replying to positive reviews on here, will be interesting to see if the negative ones can get some answers!

No answer in emails or messenger. Money Is already withdrawn from my account but no traking number has been sent and no word from happypainting😫😫😫

I order a cartoon diamond painting pen and Dimond art owl key chains. I got the key chains but not the pen I got something completely different.. I email them asking for it or a refund that was a week ago and I have not got an answer at all!!!!!

We got a bad expirience with this company, my wife ordered and the order came 24 days after with some beads missing so...

It has been 12 almost 13 days since I placed order. Got a email within 3 days said my order shipped. I thought well thats great. . Im now 12 days without any kind of tracking information or help from this company customer service. I have a number but its either wrong or no information to be found on my order. Anna hasn't helped me at all. Keeps saying can't get updated tracking at this time. This is a gift for my daughter and dont know anything except I paid them. Very upset about this whole order situation and getting even madder every day. I can't imagine what it going to be as quality if this much trouble about shipping information. Very very mad!!