What an amazing team. I needed to sell some collectable items so I called first to find out if I needed an appointment. The young lady answering the phone was polite well mannered and informative. W... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely brilliant experience. So easy . I had a broken gold necklace to sell and it was no problem whatsoever. Adele was amazing. Once I’d had the legitimate checks ( which I'm glad of as you never... Vis mer
Andy was absolutely brilliant. He was very friendly, helpful and professional, and made the whole experience easy and pleasant. His customer service was excellent and he took the time to make sure eve... Vis mer
I purchased an omega watch for my partner. Omega inspected it and found it had fake diamond bezel. After several phone calls chasing they wouldn’t accept their error. Apparently omega is wrong but t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
Kontaktopplysninger
Times house, SM1 4AP, Sutton, Storbritannia
- 0800 838 973
- info@handt.co.uk
- handt.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This company only offer you a SCRAP…
This company only offer you a SCRAP VALUE for any jewellery you may want to sell on its gold content value even though the item is not for the melting pot.BE AWARE BEFORE YOU SELL

Svar fra H&T Pawnbrokers
Went into the Swansea branch to sell…
Went into the Swansea branch to sell some gold. They lady who helped me was fantastic, she explained the process to me and gave me more for my items than three other gold buyers in Swansea. Would recommend if you got gold to sell.
03/09/26
Staff in Darlington extremely helpful…
Staff in Darlington extremely helpful and friendly . Know their stuff great rates for euros always go there . Thank you
Belle vale branch always treats you…
Belle vale branch always treats you with kindness and respect never judging just helping
Most competitive currency exchange…
Most competitive currency exchange rates in Croydon. Clean and safe environment. I changed cash pounds to euro and the rate was the best and euro were available immediately. John was clear and helpful regarding final payment. They are now my go to.for currency exchange.
Widnes store
Widnes store. Very friendly and helpful staff. Professional service. Signposted all quotes along the way so everything was clear. Very happy with the service.
Good friendly customer service
Very kind staff perfect rates
polite friendly staff always remember…
polite friendly staff always remember your name it’s a pleasure to shop there
Another lively watch pick up at a great price
Love dealing with H&T Hyde the staff are always helpful and helping me build a lovely watch collection
Kirsty was as helpful as always
The member of staff who I dealt with…
The member of staff who I dealt with was brilliant. I got a very good price for my gold items which was considerably more than what another on line company had quoted. From accepting the offer to receiving payment, it was extremely quick. I certainly won’t hesitate on using H&T Pawnbrokers in the future and would highly recommend them. Good service for currency too 😊
Jason and Fiona 5* experience
We would highly recommend Fiona and Jason at H&T on Seagate, Dundee. My aunt and I regularly visit the store and always bring in a large amount of costume jewellery, often we're not sure of origin of it.
My aunt loves to get severed by Jason, she calls him "young boy". He is particularly fantastic. He is extremely thorough and pays attention to every single piece, taking the time to check everything carefully rather than rushing through it. We really appreciate the care, patience and professionalism he shows every time we visit. The last time I brought a pin without any engraving that happened to be gold worth £160.
Fiona is also always lovely, friendly and welcoming, which makes every visit a pleasant experience.
We have been very happy with the service we receive and will definitely continue coming back. Thank you, Fiona and Jason, for always making us feel welcome with our tupperware of costume jewellery and for providing such excellent customer service! ⭐⭐⭐⭐⭐
Very friendly staff
Very friendly staff, great exchange rate. Highly recommend *****
Romford store
Romford store. Unprofessional. Not understanding. Completely unorganised. One member of staff doesn't know what the other staff members are doing. Tried to buy a ring in store. Apparently the ring had the wrong barcode on it. So it had to be sent back to head office. The next day I was told the ring will not be returned to the shop and possibly melted down. When jewellery is returned to head office it just disappears even through i wanted to buy it. Then I was asked to pick another ring out which I did and spent most of Saturday afternoon doing in store ordering it. When I went back to pick up the ring no one has any knowledge of it being ordered even the staff member who ordered it. I was treated like a fool. And I was told if I wanted anything to order it myself online and do a click and collect. Pay first then wait for the ring to arrive and then get my money back if there was a problem. How can anyone trust that process when you can't even buy something properly over the counter in store. Terrible service. And no customer care.

Svar fra H&T Pawnbrokers
Excellent service
Sahara and Jackie very helpful
Sahara and Jackie very helpful
Really good 1st experience
I use West Road all the time and Helen And Michael always help me with my tickets
I always use West Road and Helen ,Michael and Dawn are always helpful to me and help me with tickets
Watch repair
Eileen at the Edinburgh Queen street branch managed to remove my watch strap and put my new one on. It was a tricky process because the spring bars in the watch were the wrong size, and she and the other employee were super friendly and communicated throughout about what needed to happen and how, and got it fixed in no time. Fantastic service, thank you!
Went into your Grainger Street branch…
Went into your Grainger Street branch in Newcastle for some US dollars also bought a gents gold bracelet, was served by both Gary & Ian who were both polite , helpful and professional, would definitely use again and recommend.
used grainger street store for…
used grainger street store for pawnbroking ian and gary were really helpful
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