A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving . Good quality products
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My Newry store is fantastic, everyone is so helpful and knowledgable. Product quality is excellent and pricing is always competitive if not the best. Carl is a star. He helped us with all our new d... Vis mer
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Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... Vis mer
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Informasjon om virksomheten
Om Haldane Fisher
Skrevet av virksomheten
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Kontaktopplysninger
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Storbritannia
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
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2k anmeldelser
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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Got what I wanted when I wanted it at…
Got what I wanted when I wanted it at competitive prices. Excellent.
22. juli 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Driver turned up early and placed the…
Driver turned up early and placed the bag exactly where I wanted it
22. juli 2026
Svar fra Haldane Fisher
We're so glad to hear our driver provided excellent service and placed your delivery perfectly. We appreciate your kind words!
Very helpful and knowledgeable staff in…
Very helpful and knowledgeable staff in the yard, desk and delivery drivers. Goog quality products.
22. juli 2026
Svar fra Haldane Fisher
Thank you for your wonderful feedback! We're so pleased to hear that our team members in the yard, at the desk, and our delivery drivers were helpful and knowledgeable. It's also great to know you're happy with the quality of our products.
Svar fra Haldane Fisher
We are so pleased to hear that you received your items earlier than expected and that you had such a positive experience with our service. Thank you for your kind words!
Bought two new wheelie bins from this…
Bought two new wheelie bins from this company; price was competitive, delivery was super fast and communication was great. Also like the fact that it is a local company. 5/5
22. juli 2026
Svar fra Haldane Fisher
Hi Karen,
We are so pleased to hear you had such a positive experience with our service and the new wheelie bins!
We truly appreciate your kind words about our competitive pricing, fast delivery, and great communication. It means a lot to us that you value supporting a local company. Thank you for your wonderful 5-star review!
Svar fra Haldane Fisher
Thank you for your fantastic review! We're so happy to hear that you experienced fast delivery and found our service easy to deal with. We always strive to make every interaction smooth and efficient for our customers. We truly appreciate your feedback!
Great service
Great products, great prices and fantastic service from making the order to the guys making the delivery.
19. januar 2026
Svar fra Haldane Fisher
Thank you for your wonderful review Finbar! We are so pleased to hear you are happy with both our products and the service you received from ordering to delivery. We truly appreciate your kind words and look forward to serving you again in the future.
great service
6. juli 2026
Svar fra Haldane Fisher
Thank you for taking the time to review your experience with Haldane Fisher Anthony. We look forward to seeing you in the future.
Haven't got my product yet.
Haven't got my product yet.
Went to collect to be given a sheet of paper and was told to come back again as none in stock. No idea how / when?
19. juli 2026
Svar fra Haldane Fisher
Hi,
We are looking into this now and will contact you with an update as soon as possible. We apologise for any inconvenience caused.
Haldane Fisher.
Svar fra Haldane Fisher
We're so glad our staff made your experience good and that you appreciated our prices. Thank you for your kind words!
Delivery didn't arrive as advised on…
Delivery didn't arrive as advised on Thursday, I was then told Friday this was also cancelled and now put off until Monday.
Each time costs me a long journey to the site and time off work.
16. juli 2026
Svar fra Haldane Fisher
Hi Ian,
I’m sorry to hear about the repeated delays with your delivery. I completely understand how frustrating this must be, especially as each cancelled delivery has meant additional journeys to site and time taken away from work.
We apologise for the inconvenience caused by the delivery not arriving as originally advised on Thursday, and for the further delay when the Friday delivery was also cancelled.
We are looking into this with the delivery team to understand what has happened and ensure the order is progressed as quickly as possible. We will keep you updated regarding the revised Monday delivery and appreciate your patience while we resolve this.
Thank you for bringing this to our attention.
The order confirmation said we would be…
The order confirmation said we would be informed when the order would arrive. We weren’t. Consequently we were not at home when it came.
We arrived back to find a very irate driver who had unloaded everything by himself.
I emailed the sales department but am still waiting for them to respond. It doesn’t say much for their respect of their own employees either.
16. juli 2026
Svar fra Haldane Fisher
Good Morning Robert,
We appreciate you sharing your experience regarding the delivery notification and the subsequent arrival. We understand your frustration with the unexpected delivery and the delay in our sales department's response. We are actively looking into these issues to ensure better communication and service for all our customers.
Kind Regards
Sandra
Arrived on time
Arrived on time. Very helpful delivery driver, was actually the manager.
I would use again.
14. juli 2026
Svar fra Haldane Fisher
Good Morning Robert,
Thank you for the lovely review, I am thrilled to hear you are happy with the service we provide here at Haldane Fisher. We love hearing our customers are happy especially when this involves one of the Haldane Fisher team. We look forward to welcoming you back to the branch very soon.
Kind regards
Sandra
Amazing customer service and fast delivery
I've made a flooring order online to be fulfilled by the Lisburn branch. Niall contacted me and made sure I had my order delivered on the same day, well packed and as deep as possible in the driveway so that I could still use the rest of the space for my car. Amazing service throughout.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Haldane Fisher
Good Morning Douglas,
We are so pleased to hear about your positive experience with your recent flooring order from our Lisburn branch. It is wonderful to know that we were able to arrange a same-day delivery that was well-packed and thoughtfully placed to accommodate your needs. We truly appreciate you sharing your feedback.
Kind Regards
Sandra
Svar fra Haldane Fisher
Good Morning Fabio,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
I have not yet received notification my…
I have not yet received notification my order is ready for collection.
[Update-I successfully collected my order after liaising with the Sales Manager and speaking with the Branch Manager ]
16. juli 2026
Svar fra Haldane Fisher
Good Morning Sabrina,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Good service & delivery
28. september 2025
Svar fra Haldane Fisher
Good Morning John,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Very personable driver who willingly…
Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. Only thing I would have liked would have been a phonecall to say they were on their way.
8. juli 2026
Svar fra Haldane Fisher
Good Morning Helen,
We're so glad to hear you had such a positive experience with our driver and that your sand order was delivered to your satisfaction! We truly appreciate your kind words and your intention to order from us again. We also appreciate your feedback regarding a pre-delivery phone call; we will certainly consider this for future improvements to our service.
Kind Regards
Sandra
Ordered several items 26th June it's…
Ordered several items 26th June it's now 21st July and I've just asked for a refund on a fence panel that never arrived excuse after excuse from broken down van to Lisburn sending the wrong panel.I understand things like this happen in business but why do customers have to suffer for it ? It should be corrected at source within days not weeks.
26. juni 2026
Svar fra Haldane Fisher
Good Afternoon Stephen,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Good but not perfect
I ordered some fence horizontals from Haldane Fisher. The wood itself is very well priced indeed, the not so good aspect is the cost of delivery (delivery cost more than the wood itself) but this isn't any different to any other building supplier so not that much of a big deal.
One very good thing was delivery. It was quoted to be 5 to 7 days lead time but the wood was delivered literally within 24 hours, which was amazing.
The wood itself, it is OK but just OK. It is very soft wood so if you aren't careful, your fasteners will bore straight through. This isn't too much of an issue as if you are careful, it works. The main issue with the wood is that there was clear bowing from the offset which I was able to straighten out mostly but then when installing, one of the horizontals is twisted lengthways which I cannot straighten out and just have to put up with it not sitting flush against the fence post. This is the main negative of the purchase for me.
13. juli 2026
Svar fra Haldane Fisher
Good Afternoon Adam,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found our fencing timber competitively priced and that your order arrived much sooner than expected. It's great to know our delivery service made such a positive impression.
We're sorry to hear that some of the timber had bowing and twisting, which made installation more difficult. While timber is a natural product and some movement can occur, we understand how frustrating it is when a piece doesn't sit flush, and we appreciate you highlighting this to us.
Your feedback is invaluable to us and will be shared with the team as we continue to improve the quality of the products we supply. Thank you again for choosing Haldane Fisher, and we hope to see you again soon.
Kind Regards,
Sandra
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