A dear friend has the Halcyon Days Christmas Enamel box Collection from 2000 through 2024. I tried to surprise her with the 2025 Box, but the surprise for me was that they were sold out in the US. The... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
A dear friend has the Halcyon Days Christmas Enamel box Collection from 2000 through 2024. I tried to surprise her with the 2025 Box, but the surprise for me was that they were sold out in the US. The... Vis mer
Selskapet har svart
Are these AI generated reviews?? Because this company’s RUBBISH. Truly appalling customer service. No response to emails, despite emailing multiple times about a broken bracelet. This is completely sh... Vis mer
Selskapet har svart
I asked at short notice for a message to be put in with the gift and they were extremely helpful. They also delayed delivery until nearer the birthday which made such a difference. They responded imm... Vis mer
It is somewhat tricky to order from US. Your “partners” are unable to personlize your enamel boxes. Contacted Jamie Powell in youe customer support and he put me in touch with Jacqueline, who hanled m... Vis mer
Founded in 1950, Halcyon Days is the quintessential destination for exquisite English objets d’art. Renowned for our iconic handmade enamel boxes, luxury accessories, stunning jewellery, and meticulously handcrafted gifts and tableware, we blend timeless craftsmanship with contemporary design. Each piece reflects our commitment to quality and artistry, making them perfect for special occasions or as cherished keepsakes. Discover the beauty of HALCYON DAYS, where tradition meets sophistication, and where memories are made into masterpieces.
251 Brompton Road, SW2 3EP, London, Storbritannia
Har svart på 33 % av de negative anmeldelsene sine
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Are these AI generated reviews?? Because this company’s RUBBISH. Truly appalling customer service. No response to emails, despite emailing multiple times about a broken bracelet. This is completely shocking. Someone should call them up for these fake reviews too because they do not reflect my experience or those of a couple of friends who’ve ordered from them.

Svar fra Halcyon Days
If I could leave no stars, I would. I have bought so many things over the years I bought a bangle in Dec 2025 which I must have worn 8 times at most? It fell off my wrist and broke. I have been trying to reach customer services to no avail. I’ve tried the web form, I’ve tried the email address, even called the phone number on the website and left a voice message. I also left a message on Instagram!!!!! It is shocking that a brand that considers itself high end and claims its products are ‘for life’ is unavailable when a regular customer is trying to resolve a product issue!! Very disappointing.

Svar fra Halcyon Days
A dear friend has the Halcyon Days Christmas Enamel box Collection from 2000 through 2024. I tried to surprise her with the 2025 Box, but the surprise for me was that they were sold out in the US. The probem was resolved when I had a positive responce from the UK Customer Service representative that they could produce this box.

Svar fra Halcyon Days
I asked at short notice for a message to be put in with the gift and they were extremely helpful. They also delayed delivery until nearer the birthday which made such a difference. They responded immediately.
A beautiful bangle, versatile and elegant, highlighting your daily outfit.
Very helpful customer service and secure shipping.
A very recommendable shopping experience!

Svar fra Halcyon Days
Jacqueline from customer service is fantastic with swift responses and resolutions, would thoroughly recommend to anyone. Superb pieces received and I am thrilled with my purchase. Thank you.
Hello
jaqueline was particulary helpful in finding all the china pieces i needed to complete a very special gift for me
We have a collection of Easter eggs and Christmas boxes. The quality and design is really excellent. This year their service really surpassed itself. We have 43 Easter eggs collected annually for my daughter since her birth. In 2024 I forgot to buy one and got on to them in a panic. Within a few days they said they had found one for me and sent it very quickly. Really excellent service.
Great Experience with Halcyon days, they literally could not do enough for me to ensure that my Easter Egg gift arrived at the right time. Highly recommended.
Always great customer service and superb quality.
Halcyon Days is a wonderful company. The products and Customer Service are second to none. I've long admired their craftsmanship and am now an avid collector of all their ranges
I placed an order and had to contact their customer services a couple of times. The response was swift and efficient, expertly dealing with my queries. The product is delightful, nicely wrapped, a very happy customer.
I ordered my itemhowever I made a mistake in the text however Jacqueline spotted the mistake got in touch with me and we sorted it out
I would highly recommend this company and the people who work there the Comunication was first class.
the product I ordered was even better.
many thanks
Bob
We are located in the U.S and for more than 10 years, we’ve been ordering gifts for family members from halcyondays.co.uk multiple times each year. Without exception, each order has been a truly exceptional experience at this high-end gift store. We normally order several of the annual and limited-edition enamels each year.
If there is ever a question about a gift or if we need help with the ordering process, all we have to do is reach out to the customer service team via email. The response is immediate, and our request is always greeted with impeccable service. The store boasts a thoughtfully curated selection of luxury gifts, each piece chosen for its quality, uniqueness, and style.
The staff is always knowledgeable about every product and genuinely passionate about helping us order the perfect gift. The elegant packaging and attention to detail further elevate each purchase, making the gift more special.
We normally would not take the time to write a review. But the customer service team at Halcyondays.co.uk deserves it. Their dedication to excellence is evident in every aspect, from the curated selection to the outstanding customer service. We will absolutely continue to purchase from Halcyondays.co.uk for future special occasions!
After a problem with my order, then a very helpful person sorted everything out. I was very pleased.
Very pleased with the product and grateful to Jacqueline for her helpful advice and patience during the order process.
Had a slight problem with a product I teas handled very well and a replacement was despatched and all sorted with ease
I cannot fault this company, particularly Jacqueline in Customer Services. Nothing was too much trouble when we had to exchange a large bangle for a small one. All managed with the minimum of fuss, a truly seamless operation! Delighted with our experience and we shall definitely make further purchases. Thank you
It is somewhat tricky to order from US. Your “partners” are unable to personlize your enamel boxes. Contacted Jamie Powell in youe customer support and he put me in touch with Jacqueline, who hanled my order brilliantlt, effeciently and professionally. Box arrived on time and exactly as ordered. She took all the stress away. Gold star!!
Perfect and attentive service. My bespoke box wish came true and it is just as I hoped it would be. Every minor adjustment I requested, was happily and easily accommodated. I was surprised about how easy it was and would definitely order such a box again.
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