Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve recently discovered Grüum and honestly I’m so glad I did. The products are made from natural ingredients which is very important to me. The smells are gorgeous, textures are a joy and such a wide... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love the products and now cleaning materials which are exactly what I needed. I got in touch about buying another’s cleaning cloth they sorted me out no problem. Thanks

Informasjon om virksomheten

  1. Helse- og velværebutikk
  2. Butikk for toalettsaker

Skrevet av virksomheten

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hair Density Serum

I am using Hair Density Serum which I find very effective straight away. Use as directed on damp, washed hair, and massage lightly into the scalp; it gives the hair body. I have fine hair and the effect is instant.
Because I was using this product for a couple of months I noticed hair regrowth and I am thrilled about it.
Thank you Grüm for a wonderful product.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you so much for sharing your experience, Nina. We’re thrilled to hear about your results with the Hair Density Serum, that’s wonderful feedback!
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Spa feeling

"So refreshing, it melts so softly into the skin and feels like a private spa treatment"

3. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you for the lovely review! We’re so pleased you enjoyed our products.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Excellent company that thrives on…

Excellent company that thrives on giving quality items , good service and very easy to order plus good communication, products have carefully chosen safe ingredients that excel, super value all round.

2. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you, Jennifer! We’re delighted you found it easy to order and great value, your feedback means a lot.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

The company is really a good pioneer…

The company is really a good pioneer and example of how it's possible to have sustainable products. All their products are made using good quality ingredients. Even their packaging are recyclable. Definitely a good investment.

15. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Laurian
Thank you so much. We really appreciate your kind words.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Amazing products love the facial…

Amazing products love the facial moisturiser after a day out walking or near the beach really does what it says put it on before bed a wake up to lovely soft skin, the shampoo and conditioners are fantastic leaving hair so shiny and soft , but the best for me is the hand balm and wow it smells absolutely gorgeous amazing and I have to hide it I bought 5 bars everyone pinches it they comment on the smell try it and it’s gone usually in their handbags and taken home but if you want to try this amazing product it’s travesty intensive hydrating balm and the scent is Lavender & Rose Geranium and shhh it’s on offer don’t walk run get it while you can , please buy extra as this has got to be my most pinched item Amazing product

24. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Wow, thank you, Tina! We’re thrilled you’re loving so many of the products. Thanks for sharing the love… even if it does get pinched!
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

ALL RIUND BRILLIANCE

Fast communication and delivery. Excellent communication. Product's have sultry smooth textures. Soothing scents and feel absolutely marvellous on the skin.

17. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you for the lovely feedback! We’re so pleased you enjoyed our products and felt well looked after by the team.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

This is a great company who offers…

This is a great company who offers great products and they are great handy travel sizes as well - I love the products and they offer special bundles and lot of offers through the year - it is good to support an independant company - they are all natural products - no nasty additives as well .

1. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Mrs Henshaw
Thank you so much! We’re delighted you love the bundles and our approach, your support means a lot to us.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Gr8 products from Grum..fantastic that…

Gr8 products from Grum..fantastic that they are all plastic free..no horrible bottles to fill up ur reclying bin..even better..shampoo & body soaps lovely lather..n smell beautiful to..never buy anything in plastic again..

19. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you so much, Roxy! We’re really happy that the shampoo and body bars are hitting the mark with their lather and scent.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

I absolutely love all of gru’ums…

I absolutely love all of gru’ums products.the wax melts smell amazing. Good bit of advice is to half the melts so they last much much longer but still have the same amazing smell. I would definitely recommend these to friends and family and will be buying from them again in the future.

9. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you, Kath! We’re so pleased you’re enjoying the wax melts and for the recommendation!
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

highly recommend

Tried many products and highly recommended.

1. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Hi Gillian,
Thank you so much for the recommendation and the 5 stars!
Kind regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Top notch products with top notch…

Top notch products with top notch service.

14. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you so much, Michael! We really appreciate your kind words about both the products and the service.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Great products

Fast delivery service, small items packed so handy for holidays too. Face moisture is lovely, beware you only need a little so lasts for ages and absorbs in the skin so smoothly.

14. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thanks, Tina! We’re delighted you’re enjoying the moisturiser and that it’s lasting so well.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Free gift

I received an email offering a free gift with any order so I made an order but forgot to click on the free gift.
I contacted gruum who added the free gift to my order very quickly.
Fantastic quick, helpful customer service.

1. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you for the lovely feedback, Nicola! We’re so glad we could quickly sort the free gift for you and help make things right.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Amazing customer services

I ordered from Grüum for the first time with a promotion deal from my bank. All I had to pay for was the postage. My order arrived quickly but unfortunately one of the products had leaked in the box. I emailed Grüum and got a lovely response the following day. I was sent out a replacement but unfortunately the same thing happened. I emailed again, just to forward my feedback (so that it wouldn't happen to others). Again, I received a lovely email and was told to pick a product to the value of £5. I've had a reaction around my eyes and they were extremely sensitive so I thought I'd ask for a moisturiser. Today I received the Grüum Gentle Moisturiser. It's absolutely amazing. All other creams I've tried have stung and burnt my skin but this is cool and soothing.
I can't thank Grüum customer services enough, best I've experienced in a very long time.
Sorry for the long winded review 🙂

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you so much for sharing your experience, Clare. We’re really glad we could get things resolved and that our pür Gentle Moisturiser worked so well for your sensitive skin.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Gruum products are amazing

Gruum products are amazing. So effective and lovely fragrances. I have ordered from them for over 5 years and have been very happy with my purchases and their customer services and delivery.i highly recommend to others to try Gruum.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you, Susan! We’re so grateful for your long‑term support and really pleased you continue to enjoy the products.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Fantastic customer service

After a slight issue with my subscription which lead to me cancelling future deliveries I received an outstanding response from Alex at Grüum.
It was a personal, prompt and helpful contact.
I’ve always loved the Grüum products and now feel totally confident in ordering products in the future, either on subscription or taking advantage of one off offers.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

JC
Thank you for your kind words. We’re really pleased Alex was able to help and that you now feel confident ordering again.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Highly recommend

Have been using Gruum since 2017 - haven’t looked back. Super brands and great customer service

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you, Austin! It means so much that you’ve been with us since 2017! We truly appreciate your continued support.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Really like these products

Really like these products, long lasting and great value for money. Totally recommend them.

29. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Moomin
Thanks so much for the lovely feedback! We’re really grateful for the recommendation.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

This is a lovely product

This is a lovely product. Great coverage and it smells amazing

30. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Thank you, Janice! We’re delighted you enjoyed the product and its scent.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Love Gruum products especially the…

Love Gruum products especially the advent calendars at Christmas,I normally buy a couple and just open them on christmas day find they last month's,also their customer service is second to none,any problems I have had and only had two ,one was a damaged product which was replaced right away and another was regarding wrong postal address which again was sorted out by a quick email,highly recommend all their products I have tried,face washes,face oils,Bath products,the wonki soap bars are great ,shaving creams hand creams,really can't fault any of them,and the little freebies you get now and then is a nice touch just have to pay postage.

30. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til grüum

Svar fra grüum

Stuart
Thank you for such a fantastic review! We’re so pleased you enjoy the advent calendars and have been happy with all your goodies.
Warm regards,
Mikaela
Team grüum

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv