Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love this companies ethos. The products are lovely to use, no greasy residue, smell amazing and not depending on chemical nasties, just making the most of the good stuff. The pricing is fair and m... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been using this company for about four years now. I started off with a couple of items but gradually increased more products as I was so impressed with the quality and natural ingredients use... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve recently discovered Grüum and honestly I’m so glad I did. The products are made from natural ingredients which is very important to me. The smells are gorgeous, textures are a joy and such a wide... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love the products and now cleaning materials which are exactly what I needed. I got in touch about buying another’s cleaning cloth they sorted me out no problem. Thanks

Informasjon om virksomheten

  1. Helse- og velværebutikk
  2. Butikk for toalettsaker

Skrevet av virksomheten

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

This is a quality product

This is a quality product. It's really thick , I just add a couple of drops from the pipette into my daily face cream and apply , it mixes and spreads really well , absorbs pretty quickly, leaves no oily feeling or visible residue. Leaves my skin nicely smooth

23. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi John, thank you for sharing this. We’re really pleased to hear it’s working so well as part of your routine 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Wonderful company with wonderful products

Love this company! I bought their Sleep Well Bundle for my daughter, as we'd already tried the pulse roller and found that it really does help you to sleep better.
The bundle was fantastic value, but more importantly each component is highly effective. My daughter loves the satin pillowcases and the sleep mist is as effective as the pulse roller.
I've found in general that every product I've bought from Gruum does what it says and is very good value.

27. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi there, thanks so much for this lovely feedback. We’re delighted to hear the bundle has been such a hit, that truly means a lot to us 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Gruum Shampoo, Conditioner, Soap

I use gruum shampoo, conditioner and soap. I have a very good head of grey hair (I'm nearly 70) and have used gruum for a while now and love it. You don't need to use a lot at a time so it works out better value than you think - the shampoo lathers instantly.I comb through the conditioner and it leaves my hair shiny and silky without leaving residue like some. I recently ran out and tried a different brand from a supermarket - big mistake, so as soon as I've moved house in a couple of weeks, I'll start a subscription and get great products at an even better price.

7. mai 2026
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Svar fra grüum

Hi Wendy, thank you for sharing this with us. We’re so pleased to hear how well the range works for you!
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Excellent Product Range with Quality Service

Competitive pricing. Attractive offers and discounts. Easy to use online ordering system with additional handy app. Excellent product range, quality too and extremely helpful customer service with very prompt responses. Speedy delivery with good timely despatch/delivery alerts.

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi Aidan, thanks so much for your thoughtful feedback. We’re really glad you’ve found everything easy and helpful, thanks for choosing grüum💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Fantastic customer care and products!

Fantastic customer care and gorgeous products. I especially like the bar shampoos and conditioners, the face rejuvenating "gel" and the bar face soap (the black one). All highly recommended!

7. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi Agata, thank you for your kind words. We’re really happy to hear you’re enjoying the range and truly appreciate the recommendation 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Great service & an excellent product!

This is an excellent product that I highly recommend…. so much so that yesterday I took delivery of 4 more sprays…. just wish they produced a larger size.

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi Steve, thanks so much for sharing this. We’re delighted you’re enjoying it so much and really appreciate the repeat support 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

A couple of drops of Grüum's skal…

A couple of drops of Grüum's skal Facial Serum with my face oil, works really well as part of my facial moisturising routine. I love the glass bottle and pipette which makes it really easy to dispense and it looks pretty cool on my bathroom shelf too. I've loved all of my Grüum products to be fair. Highly recommend

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi Stewart, thank you for taking the time to leave this feedback. We’re really pleased it fits so well into your routine and that you’re enjoying the design too 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

Great products

Great products. Have loved everything I have ordered. The advent calendar was a great way to try new products. Highly recommended.

6. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi there, thanks so much for your lovely feedback. We’re really glad you enjoyed the advent calendar and discovering new favourites with us 💚
Warm regards,
Mikaela – Team grüum

Vurdert til 5 av 5 stjerner

I’ve tried a few products from Grüum

I’ve tried a few products from Grüum and I’m really happy with all of them. The facial gel serum is light, not oily, and still makes my skin feel nicely hydrated. The under‑eye roll‑on is cool, refreshing, and goes on smoothly without dragging the skin. The ‘Scandinavian Spring’ roll‑on fragrance smells great – soft floral with a bit of warm vanilla. Delivery was quick and everything was well packed, so I’ll definitely be ordering from them again

6. mai 2026
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Svar fra grüum

Lashan
Thank you so much for the lovely feedback! We’re delighted you’re enjoying your products and it’s great to hear everything arrived quickly and well packed.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Excellent

Love this for weekends away and flights. Light to pack, no heavy bottles or risk of mess. Lathers up beautifully, smells gorgeous, lasts ages. The face bar is also excellent. Would recommend all their products. Lovely people too, they seem to really care about customers.

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you, Teresa! We’re so pleased the bars are working well for you and I will be sure to pass on your nice comments to the team!
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Great company to order from.

Easy to get place order and delivered in good condition on time. The products are if good quality at competitive prices. They are also soft and good for calming the skin. The recent purchase of the seasonal scent sprays are lovely and high end quality and very pleasant.

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you, Meena! We’re delighted you found the ordering easy and are enjoying the products.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Excellent company

Excellent company
Brilliant products
Totally recommended

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you so much, Brian, we really appreciate the recommendation!
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

I love the product!!!

I love the product and will definitely purchase it again it is a great travel size too so I will definitely be stocking up for my travels in the future

9. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you! We’re really pleased you love the product and found it ideal for travel.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

This is a fabulous company

This is a fabulous company with great morals and amazing products I love the packaging the simplicity of it all recently I have really fell in love with their hand balm which is just a brilliant little product to have in my handbag at all times it's excellent I will carry on using this company as the customer service is absolutely excellent which makes the biggest difference these days

5. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Amanda
Thank you for such kind words. We’re so pleased you love the hand balm and packaging and that our customer service made a difference.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Quick delivery

Quick delivery
Good quality
Relaxing 'Me time'
Products smell lovely 😍

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you so much! We’re delighted you enjoyed the quality, scent and your well‑deserved “me time” 🙌
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Fantastic shampoo bar

“I've been using this shampoo for a few years. It's fabulous, perfect for my wavy hair which has been everything from a crop to now shoulder length ( I also don't need to use a conditioner, which is handy). My hairs in great condition, it lathers nicely and has a fairly neutral fragrance. My partner and myself find it very convenient to use as a body wash as well, especially when we are travelling. Great as only need to take a tin with a shampoo bar, rather than loads of bottles. I like the idea that I'm not putting loads of bottles in the recycling system too.”

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thank you, Faye! We love hearing how versatile the shampoo bar has been for you.
Warm regards,
Mikaela
Team grüum

Vurdert til 5 av 5 stjerner

Got some great products at great prices…

Got some great products at great prices . Cant wait to try them . I put wrong delivery address down . So emailed to ask for change . With out any hassle or long phone calls they corrected it within 24hrs . You could not ask for it to be any easier . Looking forward for products and to reorder some more goodies 😀 😊 😎 😄 ☺️ 😉 😀

3. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Thanks, Darren! We’re glad we could quickly sort the address change and that you’re looking forward to trying the products — enjoy!
Warm regards,
Mikaela
Team grüum

Vurdert til 1 av 5 stjerner

Ordered a trial pack with paid delivery…

Ordered a trial pack with paid delivery and received the wrong items. Cannot find anyway to contact and resolve. Says page not found when trying to contact

3. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra grüum

Hi Shakira,

We’re very sorry you received the incorrect items, and for the inconvenience this may have caused. Our customer support team will be in touch shortly to help resolve the issue you’ve described, so please keep an eye on your inbox.

In the meantime, you can always reach us via our chatbot on the website or by emailing us directly at support@gruum.com https://www.gruum.com/knowledge/how-can-i-contact-gruum/

We’ll make sure this gets sorted for you as quickly as possible.

All the best,
grüum team

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