Grove Ear Clinic Anmeldelser 

Made an appointment with GEC after waiting for many months for an NHS appointment. Whole process of booking an appointment and paying a deposit was seamless thanks to the the very efficient and friendly staff. As luck would have it I got a call from the NHS people about an hour later! I rang GEC back but assumed that it was too late to cancel because appointment date was 2 days away. The lady listened to my explanation and agreed to cancel with a full refund, which in this day and age was a refreshing and welcome surprise. So full marks to the company and their staff for being so understanding.

Dr Fowler was very good, took a lot of care with ear wax removal procedure, made sure I was OK throughout.

Would recommend

I had an appointment with Nikki at Norwich to have my ears unblocked - there was no wax present but was advised blacked eustacian tubes - Nikki was appologetic about not being able clear my ears but suggested a gp appointment. She was very kind , helpful and sympathetic and after our initial chat completely put me at ease. I will definitely recommend this clinic and indeed have already recommended the clinic to a friend

Brilliant service,don’t get any better than grove ear clinic,fantastic place

Covenient appointment, close to home, no waiting. Appointment carried out in smart, comfortable & private room in the medical practice.
Highly recommend.

My son’s consultation with Nikki was superb. My son has autism and she was fantastic explaining every step of the wax removal process to him. We have had many experiences with healthcare professionals over the years, and she was the best in interacting with him.

Customer care was amazing. Nikki took her time to discuss my ear issues which I was able to convey back to my own doctor. I definitely wouldn't hesitate to recommend the clinic to others.

Nikki, the practitioner, was very professional and thorough - taking me through every step of the procedure. When it came to the procedure itself - she was extremely careful and again explained every step. The environment is very comfortable and calming. All in all a five star service.

First class service in a professional set up. Thanks

I went to this appointment with trepidation as never had an ear procedure before, Nikki put me at ease by explaining the process, and I found it to be simple and painless.
Thank you.

I received a very professional welcome from Nikki at the Grove Ear Clinic based at the Fakenham Medical Practice today . Although the outcome was not what I had hoped for a very clear and detailed explanation was given to me and advice for me to have further investigations regarding my hearing .

The session I had with Nicola was very good, she was very patient and talked me through each step… I would definitely recommend Grove ear clinic to family and friends.

I had a compacted ear wax problem which was not cleared at another clinic. Nikki cleared the problem with suction and tweezers- hearing restored.

I did not have to wait long to get an appointment, which was a relief as I was in discomfort. The appointment was on time, Nikki kept me informed throughout the appointment about what she was doing. At the end of the appointment explained next steps very clearly and followed this up with an email. Very impressed and happy with the service.

Appointment on time, friendly staff sorted issue quickly, price reasonable

The lady who examined my ears made me feel quite at ease
Explaining in turn what she was doing to do also very pleasant and good at her job

The booking system was very easy use and the clinician I met was very informative throughout the appointment.